Please save yourself a the headache and avoid. I contacted Amber for a flower wall rental for my wedding reception at 6pm. The venue allowed for set up as early as 2pm, so she decided to set up at 2 pm (4 hours early and during our ceremony time) because she had another event to setup for afterwards. I told her that I would not be at the venue until later in the day if she set up that early. 2pm was my church ceremony time so I would be busy GETTING MARRIED. I sent her a deposit prior to the event and the rest was to be paid on the day of the event. Everything was fine up to this point.
The wedding day comes, and she set up at 2pm like she said she would. When she saw that I wasn't there to pay her the remaining balance, she then started to call and text me. My sister had my phone since this was all happening throughout my ceremony and picture time, so she came up to me worried because Amber said she would take the flower wall down if the money wasn't sent over right away. She apparently had to leave for another event. At this point, I was just pissed off at how disruptive this woman became during what was supposed to be some very special moments for me. I understand that she needs her payment, but she decided to setup 4 hours early before the event so she couldn't have expected me to be at the venue ot to be available to send her money the second she finished setting up... and threatening to tear down the wall was just so unprofessional. Another vendor who was also setting up at the venue very kindly stepped up and paid so she wouldn't take the wall down.
I will say, the flower wall itself was a great addition to our sweetheart table so I added 1 more star, but the customer service is severely lacking. It created a huge distraction during our ceremony and picture time and ruined some special moments in which I had to worry about her instead of enjoying my day read more