Chicken noodle soup is goood the place looks cute inside a small little deli located in a townread more

If I can do negative stars I would . So completely disappointed in you , John…read more Maple St. Deli has been a huge disappointment, especially considering it's within walking distance of my home. It's a quaint neighborhood deli with over 100 years of history, which is why I kept giving it chance after chance. I've ordered from this deli many times. They have frequently gotten my order wrong, but I never complained. I simply accepted it and moved on. On Father's Day, I ordered three egg sandwiches around 10:00 a.m. I arrived at 10:30 to pick them up and still waited another 15 minutes. After spending about $35, the order was wrong. Again, I let it go. Today was the final straw. I ordered two egg sandwiches and a small deli iced tea for delivery. The total was $33 before tip. The owner, John, delivered the order himself. He rang my Ring doorbell twice but never knocked. We completed the exchange without issue. When I opened the bag, the order was wrong--again. I called and politely asked to speak with the owner. I explained that my order had been made incorrectly. Instead of trying to resolve the issue, John hung up on me. I called back three more times, and each time either he or his staff hung up on me. I drove to the deli to speak with him face-to-face. His response was simply, "That's unfortunate," and he refused to remake the sandwiches or offer any refund or solution. Everyone makes mistakes. What separates a good business from a bad one is how those mistakes are handled. I wasn't angry about an incorrect sandwich--I was shocked by the complete lack of customer service, accountability, and basic respect. After years of overlooking mistakes and trying to support a local business, this experience has guaranteed I will never return. There are plenty of delis that appreciate their customers and stand behind their service. Unfortunately, Maple St. Deli isn't one of them.

The deli was nice and clean but overpriced. One wrap was over 10$, it only had eggs, potatoes, and…read moreavocados.

I work for the local utility and there are times where we work in an unfamiliar area, so we need to…read morefind some decent eateries in the area. we do our online investigations, and then one of us will head out to try and find the the spots we decided on and give it a shot. I went here yesterday, and ordered their "breakfast burrito" and it was delicious. ( complimented the hard rock they were playing in the background) Also, it was very filling. So this morning, as a crew, we all ordered something off their online menu, and lemme tell you... everyone is satisfied and happy. The employees are friendly, the place is clean and the prices, for as crazy as everything lately, are reasonable. We will be ordering here for as long as we are currently working up the road. Thanks again I the photo is of the #4 Grilled Roast Beef Sandwich... yummy gravy btw, and I know that because of the bite take

Horrible customer service especially the two older ladies that work up in the front counter. They…read moredont know to speak to people.

Great sandwich options - the sun was honestly really good. I did order off of their prefixed menu…read moreso a sandwich with specific things on it - no one there seemed to know what the sandwich was except one lady behind the counter. They got it figured out but was strange. Awesome sandwich though! And huge size.

Great deli close to my gym. I usually like to stop by after my workout cause I'm starving . Family…read moreowned and operated , friendly people . Always very sweet to me and my family. Never had the hot food but it looks delicious. Everything is fresh, deli is clean

Great food and great people! Grilli's is a necessary stop every time I head back to the island…read more Perfect for breakfast and lunch sandwiches, plus the hot bar is always stacked with delicious foods.

CHICKEN BACON BOMBER!…read more This is the home of the famous Islip sandwich that so many other delis and pizzerias have taken. That's the staple sandwich but as a patron for the last fifteen years I have enjoyed most everything on the board. They're clean and friendly. Bring cash they don't take card but there is an atm in the front.

Under New Management. Old owners were amazing. New owner is nice, however his staff need some…read morecustomer service 101 and DE&I training. Mistreatment of customers have ripple effects, and then overcharging customers is even worse, especially regulars who can spot $5-$10 differences. Gotta cut em off cause the rude service isn't for me.

Saturday morning, line of people waiting, bins filled with fresh bagels. All seems good…read more.. I just wanted two flagels, which if you are unaware are simply regular bagels that have been flattened a bit. I got a sesame & an everything. Mind you these were plain, no butter, no cream cheese PLAIN BAGELS, was charged $5 for TWO PLAIN BAGELS! I should have have refused but I was struck speechless. So if you want to be seriously overcharged for your bagels. Go to the BlueLine Deli

Staff is not friendly. I went in to get a bagel and they were working on a large order instead of…read moreservicing the customer in front of them. They seemed stressed and disorganized. They also were screaming and talking Badly about another employee saying why isn't she helping "she must be doing her makeup in the bathroom". The employees should be more mindful that the customers can hear them talking badly about their coworkers. My bagel wasn't also wrapped correctly and fell out of the paper into the brown bag.

Very disappointed ! I received my egg sandwich and the toast was so Burnt !! This is the second…read moretime they have disappointed me .

Discovered this place when looking for breakfast places open early on the weekend for my work…read moreplace. I've come a couple of times now and placed large orders for a variety of breakfast sandwiches. The staff is always super quick and friendly. The place itself is a very cute, home-y deli store. The sandwiches are freshly made to order, and they are quick. I particularly love the hashbrown sides as well. Prices are reasonable too, highly recommend!