Room was very clean, everyone was polite and friendly. Great prices. Had an excellent stay. Definitely stay the night if you're in the area. read more

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Decent clean hotel in Big Spring. Easily assessable from the main road. I liked making the Texas waffle at breakfast time. The only minus is the $50 deposit can take up to 10 days to get refunded. read more

I was told when I made the reservations (4 rooms) that yes indeed they would use my credit card to pay. When family members checked in the clerk said that they had to have THEIR credit card to pay. Check in was a hassle. Also, I was informed by the clerk who made my reservations that they would waive the pet feed since we were here for a funeral. That was not done when I talked to the manager yesterday he kept asking me why was the pet the waved instead of addressing my complaints. My family said the beds were horrible. My granddaughter had back issues yesterday after sleeping on the bed two nights. The halls in the rooms were not that clean. I was very disappointed. So if you do make reservation reservations at this place, get everything in writing. read more

Clean places to stay friendly staff and nice beds. Will definitely stay again. Location also was important.

My son and his family had a HORRIBLE experience here. There was an OPEN sewer hole on the property with NO warnings/fencing and as they were walking their dog, she fell into the hole that was FULL OF HUMAN FECES! My young grandchildren were right next to her and almost fell in as well! My son had to grab her out and the dog and my son ended up covered in HUMAN EXCREMENT. The hotel had the AUDACITY to then charge an extra cleaning fee for the FECES left on the towels/room as my son had to throw away all of his clothes and shoes. We are praying neither he nor the dog get sick with infection. And La Quinta corporate points to the local franchise owner to handle this and the local franchise owner chooses to ignore the complaints my son has sent. BEWARE--this hotel VIOLATED HEALTH AND SAFETY REGULATIONS. They BREACHED INDUSTRY STANDARDS and were extremely NEGLIGENT and now are choosing to ignore the horrible situation THEY created. read more

I DO NOT recommend you stay here !!!! Our room (313) was infested with bed bugs and my daughter and I have bites all over. The air vent in the bathroom was so dusty like it clearly hadn't been touched in months. If you have children be careful as the windows do not have screens. When I initially spoke with the manager (Monica) she was nice. This is a franchise location so I asked for the owners information and she refused to give it to me. I asked would our clothing and luggage be replaced as I had to throw our clothes away and she said they would not pay for that. She let me know she would call an exterminator and get back with me in 24-48 hours. In that time I had to spray down my car and house, wash all the bedding we slept on when we returned just to be safe and ensure that no bugs were brought back with us. This was very stressful as I was traveling with my 4 year old and 7 months old smh. Then I get an email just letting me know my card was refunded. So I took that as the room was infested. I want our items to be replaced as I had just purchased a lot of it and I have received. So I'll be emailing her back today. I DO NOT recommend you stay here as other rooms my brother infested as well. Hell the maids could be carrying them from one room to the next smh !!!! read more

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A great easy access from the highway hotel. Super friendly staff. Pet friendly. Clean and comfortable rooms. We didn't use the pool or gym but they are available. The breakfast buffet wasn't available due to covid but there were some grab and go items available as well as fresh hot coffee/tea. I was looking forward to a nice hot bath after being on the road for so long and the tub was sparkling clean and ready for me to pop my bath bomb in and soak! Ahhhh! Would totally stay here again! read more

La Quinta by Wyndham Big Spring - Nice clean tib - Hotels Near Me - Big Spring, Texas

This was my second stay at this La Quinta. We were in town for a funeral and the hotel was very accommodating to the amount of people staying at the hotel. Even to the point of making last minute changes. The entire staff was friendly and took all the sanitary precautions required. Personally the room was clean, the bed perfect, shower hot. The room provided a hair dryer, fridge and microwave and fresh, hot coffee down the hall. Because of Covid, the normal buffet was not available however they did have juices, fruits, pastries and other goodies. If I ever find myself in Big Spring again, this is the place to stay. read more

Unbelievable. First I asked the clerk if there were feather pillows. He said no. I went to the room and picked one up to see. When I did a spider ran out. And yes, they were all feather pillows. He was only able to find 1 (ancient) uncomfortable foam pillow. Shower: not very hot, not much pressure, wouldn't stay facing me. Sink didn't drain. Bed: worn out and uncomfortable. read more

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After a long night of driving we were lucky enough to find this place. We were so relieved when we were greeted by Scott. He was AWESOME. Then we met Tanika at check out and she was equally as friendly! Such a pleasant stay recharged our batteries for the road. Oh, and the room was huge and clean with a nice, hot shower. read more

Very helpful staff. Was traveling and I forgot my watch. They found it in the room and were very responsive. Even shipped it to me. Very thankful.. read more

I'll give this places 2 stars because one I walked in to check in and it's all nice and clean got to my room it's all nice and clean get ready to lay my head down for the night and pulled the sheets back and found some peace's or someone's hair. read more

The bathroom door wouldn't close all the way. The TV didn't work and it was late so I didn't want to hassle with it. I went down and switched out the batteries for the remote at the front desk (which took 10 minutes for the clerk to find). It just seems like things weren't well organized or taken care of here. read more

This is the worst LaQuinta I ever stayed at. The night clerk bragged about himself, was rarely at the front desk, and was very blasé about my request. I needed the refrigerator to work or at least the ice machine to work. (Meds needed to be kept cold). When I inquired about ice he replied " the ice machine does not work and it is not going to." His standard reply about the refrigerator was "I'll see if I can send someone up." For $250 I believe he could have found some ice. Do yourself a favor find another hotel. read more

Nicest La Quinta I've ever stayed in, hands down. I don't know if I'm in a newly renovated room or if all the rooms are this well taken care of, but the room is very clean. I was skeptical when we were walking down the hall towards our room because the rug in the hallway has some miles on it, but once we entered the room I was pleasantly surprised. Hard to believe the same company owns this hotel AND the sh*thole we stayed in last night. read more

The room was very comfortable. However, the pool and spa was closed. The pool and spa were a big part of why we made reservations here. When we asked why it was closed, we were told that it was on the website. It was not on the website. All we got was an "I'm sorry" Swimming and relaxing in the spa are important to us when traveling. Something we consider very much a part of what is included in the rate we pay. If it had been on the website or we had been told about it upon check-in, we probably would have chosen another establishment with the advertised amenity. Also, if we had been offered a compensation or discount for the inconvenience, it would have been better than being dismissed with a feeble shrug and "I'm sorry" Apparently, money is more important here than customer comfort and relaxation. read more

We've been staying at hotels and motels across the US during our long road trip and this Inn had the best breakfast! Also a nice coffee bar. The staff was the definition of southern hospitality. What a nice and restful delight along our journey! Thank you La Quinta read more

My company accidently booked a room at the Quality Inn, not reading any reviews... I am still fathomed by the Manager "LEETE" pronounced "LAYIT" and the most awful conditions I have ever seen in a hotel aka Motel. La Quinta had 2 rooms left and I am so Thankful I called them and spoke to Melissa. When I arrived I felt I had walked into Disney World compared to what I had just left. She knew that the Quality Inn was going to charge me for the room I did not stay in, she was kind enough to bring down the suite she booked for me from 159.00 to 125.00. Now that is a class act and EXCELLENT CUSTOMER SERVICE. The rooms are clean and because my room was a suite, it was outstanding. Melissa was empathetic and apologized for the Quality Inn. What a concept, considering LEETE pretty much kicked me out because I would not stay in that filth. Room Tip: Very Friendly staff members, good location and rooms smell brand new! read more

This place sucks don't go here go to the Hampton instead. The room is over priced for the quality, management does not care , they are not organized, the Parking is limited and not safe. It smells the breakfast is a laughable thing. I tried to check out early because I would rather sleep in my car than in that nasty place but they would not refund my money !! read more

We picked La Quinta due to traveling with our dog. They don't charge a pet fee, they don't have breed or weight restrictions and are all in all dog friendly. After staying in a La Quinta in Tucson, AZ the night before I was seriously starting to question taking our dog on a business trip after all. We arrived and there was a nice decent sized, well kept lawn out front (which is VERY important when traveling with a dog). The place was days over a year old and well maintained! The front desk staff was super friendly and always there for anything you need. I was completely surprised how tastefully the rooms were made up. It was cozy, clean and plenty of space for two adults and one 50lbs dog. Our room had a decent sized flat screen panel tv which was great for traveling with a gamer. I loved the wood floors in the room's entry way and bathroom! And unlike many hotels we've been to this one had enough lights and outlets to make working or just hanging out in the room comfortable. We will be sure to stay here if we ever are in Big Spring, Texas again! read more

So were do i start, staff is amazing house keeping to front end to the other depts amazing thank you forca great stay over night loved and enjoyed the enivoirment very elegant and chill read more

Clean room, comfy bed. Only complaint was that the room was SO DRY. That much dryness in the air made it difficult to sleep through the night. Dog friendly is a plus for sure. read more

Decent. So in the middle of the road I've already forgotten what it was like. But that's okay for what it's supposed to be. read more

Front desk attendant seemed to be put out on checking people in, 2 gentleman in front of me and 3 more behind me. No since of urgency and absolutely no customer service skills, I sensed a case of slight smart ass from her when checking me in and when I returned to buy items from the fridge. Later in the evening I headed to the front and notice a lady peering at me from around the corner, my thoughts "weirdo" only to realize she was looking for the front counter attendant who then appeared from behind a door marked "staff only" smacking down on a snickers, AGAIN she approached the counter with the same demeanor of what Id call a good ole "I don't give a shit". Rooms were clean, no issues there. read more

Very pleasant, clean, friendly staff, great breakfast. Beds are comfy. Rooms are clean. I would say a little over priced but that's the oil boom for ya. read more

This place sucks dirty house keeping don't clean an when they do they do a half ass job dirty place over priced

I was really impressed by the quality of my stay, for such a low price. Clean, friendly staff, and only a $10 pet fee!! Usually that is $50-100 at other hotels. La Quinta will definitely be my first choice when traveling with my pets, and won't be overlooked when I'm traveling without them. read more

Chose this hotel because of the location and the spa. The location was no mention of this when we checked in nor any signs on the pool. We found out it was closed when we found a padlock on the gate. When our friend asked if the pool was closed, the desk clerk just replied, "yes". I had to ask why and was told that there were some broken tiles. Good grief - tell people....it seemed like it was a big secret. Then the clerk said that we should check the website because the pool is only open from April 1 through October 1. That's fine BUT we were there on April 17 and it should have been open. read more

The rooms are good... The worst internet... Really slooowwww they neat to fix this, a lot of people neat it for job propose

I had stayed at this property before and was pleasantly surprised with how nice it was, but made the mistake of booking for a second visit! I was driving across country for the holidays an was exhausted from a long trip from AZ when I arrived late to find the attendant eating a banana. No one else was there so she told me that she could help AFTER finishing her banana. That should have been the first signal to run! Although they say they are "dog friendly" she insisted I sign a half sheet contract type paper agreeing to pay $50 cleaning fee if we made a mess... Really? This is the way you greet all your guests??? After that she asked if I was leaving the room on the card on file, I replied no I wanted to pay in cash since I was traveling across country by myself and wanted to use my card in the event of an emergency, but before I could explain my rationale (as if it was any of her business) she snapped the question " do you have debit or credit card"?? Before I could get out an answer she informed me that they needed a card to put the ENTIRE hotel bill on the card as well as paying cash. I attempted to explain it takes up to two weeks for holds to fall off cards when she repeated the same and snapped back "Don't you have a card"?? At this point I became angry for the lack of customer service told her I have BOTH types but felt it was a ridiculous rule and asked her to make a complaint to her manager of the ludicrous policy of charging the credit card as well as taking payment in full in cash!! Good Grief I had just stayed at the Onmi for a week and they only requested $50 incidental fee for Room Service, laundry, and other hotel services not available at La Quintas in lieu of the FULL BILL!!! After asking her not to yell at me for requesting her to make a complaint over a policy I walked out and drove to another La Quinta an hour away with a much nicer staff. Buyer Beware! Note- I did mention that I was a Rewards Member, but it did not change the poor customer service. read more

We chose to stop at this hotel as a stop on our way to San Antonio. We were excited to learn that our room overlooked the highway at had no soundproofing on the windows. Our TV did not work and the front desk receptionist told us we would just have to mess with it to get it to work. After giving up on the TV we decided to go to the hot tub. Unfortunately they feature a cold water hot tub. Please skip this gem in Texas! read more

As LQ goes, this is a nice place to stay. I slept well and had nothing to whine about. I stay mostly in LQ so compared to others, this one is just fine. read more

Room was comfortable and clean. I was in #205. Staff wasn't exactly over friendly but for me the room made up for it. Another part of our party was in #105 and complained of hard beds. Breakfast was pretty good. I would stay again. I was there for a funeral and given a bereavement discount which was cool. read more

for Big Spring, I'd expect no more.. Just passing thru and needed somewhere we could stay with the dog. The grounds are not fully developed, yet, but enough area to move around with the dog. KC Steakhouse down the road excellent for dinner. read more

Generally poor smelling and dirty room, also very thin walls and floors. Not enough seats at the 'hot breakfast'.

Perfect place to stay with your dog. Jimmy at the front desk is wonderful!