Stayed on 3rd floor. Had bathtub but all soaps in containers are installed for shower only…read more Suppose to be really nice shower head. The shower head would not open up to full pressure no matter how much I tried. Bathtub has rust chips in bottom near plug. No bathroom robes. Tried to make coffee but the plug I could use is by the bed. No usable plug where coffee maker is when enter room on a round table. Was going to use plugin for coffee maker where refrigerator and microwave are BUT THISE PLUGS ARE COVERED UP. Refrigerator was barely cool when arrived. Refrigerator is located in a locked door cabinet. So who designed a lock door cabinet for a refrigerator that gets no air. So refrigerator quits working til I got to room and left cabinet door open and refrigerator, after 3 hours finally kept my drinks nice and cold. Not happy at all.

Our family of 5 stayed one night here on the way to our next stop. It was in a good location - we…read morewere close to lots of restaurants. We stayed in a suite - 2 queen beds as well as a sofa bed. It was such a large room; perfect for our family! The sink was separate from the bathroom, and there was a second sink in the kitchen area. The kitchen area had a mini fridge, microwave, and coffeemaker. There were plenty of places for everyone's phone/watch chargers. Everything was clean. A/C was cold. We did have to ask for a few more washcloths and towels, since we were 5 people, but the front desk took care of it. The hotel seemed quite full (we saw at least two high school teams there), yet we did not hear lots of noise, and had no problems getting a good night's sleep. Breakfast is included in your stay. Even with the two large groups staying at the same time as us, the breakfast was refilled often, so we were still able to enjoy all the choices available. There was bacon, omelets, toast, muffins, bagels, scones, cereal, oatmeal, yogurt, waffles, fruit, coffee, tea, juice, and water. The breakfast attendant did a great job. This was a great stay after a full day of driving! I would highly recommend staying here.

One of the most beautiful hotels I've ever had the privilege of staying in! Even before I get into…read morethe details, just know that if you're road tripping across Texas it is 100% worth driving an extra hour or two to stay here!! While the town of Big Spring isn't much to look at, this hotel has been resurrected from the dead and made to shine brighter than ever. Seriously, if you get the chance to look through the crazy renovation pictures in the lobby you have to see just how bad the condition was when the owners bought it! Despite the age, the elevators weren't worrying at all, and the woman at the front desk recommended a high floor to us for the view. I'm glad she did because it really was beautiful to watch the sun set across the vast flatness of Texas from the 11th floor. Before I get to the room, I have to shoutout how beautiful the lobby is. Grand staircase, beautiful decor, an antique car, informative history on the walls, AND an amazing bar and a great restaurant on site too. It's awesome, and my friend and I were both impressed by the drinks we got with dinner. We were all very satisfied with our dinners and the portions were generous. Customer service was also top notch in every aspect, and that's definitely not just because they gave us a delicious homemade chocolate chip cookie (omg so good). Now to get to the hotel room... first of all, it was HUGE! Probably the biggest hotel room I've ever stayed in. Two big beds with a generous amount of space around them, a full coffee bar at the entrance to the room, a big walk-in closet space, a vanity, and a huge bathroom that had a soaking tub AND a spacious shower stall. Honestly, we were stunned by the size of the room and that was only capped off by the comfort of the beds. After road tripping across Texas all day, these were absolutely magical. We'd wanted to stay in unique places on this road trip and I'm so glad we did because Hotel Settles isn't just beautiful, it's also comfortable and very luxurious in the accommodations and food / drink options on site! Highly recommend!!

Love this place so much and stay here every time we need to spend the night in this part of West…read moreTexas. Rooms are big and so comfy. Atmosphere is elegant without being snooty. Restaurant is top notch. The only place to stay in Big Spring.!

This is a great place for those needing a monthly place to stay for work or visiting family. The…read morebest rate is the monthly rate! You get a kitchen w/ dishwasher, washer & dryer, comfy bed and TVs in both the common space and bedroom. My husband was super happy I found this place. The staff is friendly and clean your room on a weekly basis. You must however let them know if you need something specific done if they can accommodate they will. Husband has definitely decided this is where he'll stay again if he comes back this way.

We stay here every time we drive through! We love the kitchen and washer and dryer for…read moreemergencies. The customer service is above and beyond!

Room was very clean, everyone was polite and friendly. Great prices. Had an excellent stay…read more Definitely stay the night if you're in the area.

Decent clean hotel in Big Spring. Easily assessable from the main road. I liked making the Texas…read morewaffle at breakfast time. The only minus is the $50 deposit can take up to 10 days to get refunded.

This is a serious safety concern. My boyfriend and I have been staying at this hotel on the first…read morefloor for about a week while he works nearby. During a very windy day, I noticed the window making noise, so I inspected it and discovered that the window does not lock at all. As a woman staying alone in the room during the day, this immediately made me feel unsafe and vulnerable. My boyfriend contacted the front desk and asked if maintenance could come look at it. We were told nothing could be done until the following day. The next day, I waited all morning for maintenance, but no one ever came or contacted me. Around noon, I went to the front desk myself, and the employee was extremely rude. She claimed she "knew" I was still in the room and said maintenance would not enter while I was there. However, no one ever communicated that to me, knocked on the door, called the room, or informed me I needed to step out temporarily for repairs. I then asked about switching rooms due to the safety issue, and I was told there were no available rooms. Because the hotel failed to properly secure the room or provide another accommodation, my boyfriend and I had to go to Walmart ourselves to buy a broomstick and cut it down to place in the window for security. No guest should have to create their own security solution in order to feel safe in a hotel room. I feel completely exposed and vulnerable knowing the window cannot lock properly, especially on the first floor. This situation was handled poorly from both a customer service and safety standpoint.

New hotel. Very clean with super comfortable beds. The quality was much better than I expected from…read moreBest Western. They are raising the bar.

Very similar to other townplace suites ( the pillows/ couch). Convenient location off the freeway…read more If I have to stay the night in Big Spring again, I'd stay here.

Enjoyed the hotel. Just didn't like how the bathroom sounded like someone was banging on the pipes…read more The only way to stop the banging was to turn on the lights in the bathroom. I went to report it and I was told when it gets windy, it does that to all the rooms. I has to keep the bathroom light on and close the door to sleep. That was the only bad part of my stay but I loved the fact if I wanted to cook for myself, the cookware was present and a dishwasher! Complimentary breakfast was great too. Starbucks was walking distance away. Everything was definitely clean to my liking

We stay here every time we travel through this part of Texas. It is absolutely delightful, with an…read moreexcellent restaurant and bar. Classy but never snooty. Thanks to Big Spring native Brint Ryan for saving this beauty. I am here now feeling so comfy, and looking forward to many more nights at the Settles as I come and go through life.

Clay Douglas sent me and that's all I need to say. Top notch service and history. I would…read moredefinitely stay again.

Cheap in comparison to other "dive" hotels around paid $78 after tax for single king and very clean…read morerooms and friendly staff

Very nice place to stay! 450$ a week for a queen suite. Not cheap but will worth is. They clean the…read morerooms everyday, the Internet is fast and free, and there are like a million channels on the tv. The water in Big spring went out while we were there so thAt may have been the problem with the washers. I didn't partake in Breakfast so I can't comment on it but they do have it.

False advertising. We knew this was a basic overnight stay but it was advertised as a room with two…read morequeen beds. I dont even think these beds are double and the mattress is even larger than the bedframe! With tax we paid $79 through hotels.com. We all know that is not what I received. The owner got on my call when I asked for a small refund due to the falsity of what was promised vs what they have. She LIED to me. The lie is the reason for the poor review. It is like being told by a business owner that you are stupid. Okay that's two loes because I am not stupid. Last night's best rate was a bit over $50. I paid their highest rate. I should have been met with an apology for the "misunderstanding" and the offer of a small refund. While on the call I let her know that had it been for the bed, which is why one goes to a motel, I would have commended their efforts in fixing the place up. I also warned that the shower head needs to be fixed because it could leak back into the wall behind the new tile. Because even though the feanchise owner cares not for her guests, I care about the property and the people who will stay there. The bottom line is that legally I could have said no way and not checked in. At 10 oclock I could have gone back to the tiny window where they chatged my card and said nope. Legally based on the disparity between advertisement and room she would have to refund and we could have gone somewhere else. Not that after speaking to the owner I think she would have released the refund, but legally, you know? But instead we made the best of it. I usually don't complain. I like how small inn owners make the effort to clean up their little business in a sometimes less popular part of town or away from the highway in a small town. But not this time. A mark of a good business isnt the problems but how they fix them. On a report card this is F-. Skip this motel. There are others in Big Springs and you and the town deserve better.

Was such a small parking lot with so many big trucks - couldn't find a reasonable place to park…read morewithout damage to doors -- we actually booked on liquor be - then couldn't stay there - so free money for them -- however your mother at desk was so amazing and nice - just couldn't work for us !!

Picked this place as I needed a cheap place to stay. It's the old Motel 6 off the US87 exit on I20…read more The old Super 8 on the east side of town is now a man camp? Online advertised price via Super8.com was $60 night. Arrived at 3am and they wanted $85 night. He finally offered a "special" price $76 night. Never said what the total would be. No receipt offered or given after requested. Got the total price charged from the Credit Card statement. The room was in the back of the motel next to an obvious party at the stairs. Even after cleaning up, beer cans and other trash littered the entire property. Very obviously a local party location. Stayed during the week. Every night sounded like there was a party outside. People talking and laughing. The room was basic. The room appeared clean. NO BLANKET!! Just a single sheet to cover with over the fitted sheet and 3 pillows. As it was late, I decided to just go to sleep and worry about anything in the morning. That morning, I went to take a shower, the hand towel had YELLOW stains on it. The other towel that the hand towel was wrapped in on the shower had dirty foot prints on it. The one towel I used to dry off appeared clean? The window cover doesn't completely cover the window and other than the bathroom (there was no curtains), the full room is viable thru the window. Door looked like it had been kicked in at one point. The TV didn't work and the WiFi didn't work. When I told front counter, they responded with "ok, sorry". Thats it!! They never replaced any of the towels or washcloths, even when asked for replacements. I paid for several nightstand all I get is OK, Sorry? no fresh towels? No maid service? The motel staff refused to do anything other than say "ok, sorry"... Now for the bad part - During the second night of a three night "reservation", around midnight, there was LOUD MUSIC! I am a heavy sleeper and this woke me up!! I called the front desk, not too happy. The front desk clerk, after resolving the music issue, BRINGS THE PERSON TO MY ROOM! Where he asked if they can play their music!?! WTF?!? I checked out shortly after this incident. I was offered a new room at this point, too little too late. Something they should have done earlier that day when informed TV and WiFI didn't work... Contacted corporate. Their response was to offer rewards points. As someone that doesn't travel much and was not a member of their rewards program, this was very insulting. AVOID THIS PLACE!!!

This is the most horrible place I have ever stayed! Do they…read moreeven check their rooms?? Horrible just horrible!