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LA Perla Property Management

5.0 (1 review)
Open • 9:00 am - 5:00 pm

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3 years ago

Great service would highly recommend anyone!! Elizabeth was super helpful and professional

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York H-G Properties

York H-G Properties

(11 reviews)

I do not recommend this LLC. In looking for an apartment to rent, I found one, toured it, and their…read morerealtor (or whatever the job title was) assured me over the phone that I had secured the place, could tour it once more with my potential roommate, and had time to put down my deposit. They then allowed someone else to put down a deposit, and gave the apartment to them, only notifying me after the fact. After months of trying to get into contact with a supervisor, a manager/supervisor called me. I explained the situation and requested my application fee ($70) be refunded due to the mishandling of the situation. I expressed frustration over what happened but said I understand miscommunication happens sometimes, I would just like to be refunded for my trouble. She preceded to blame me for not immediately putting the deposit down, act as though I was the one who caused the problem, and argue with me that it was my hesitancy that made me lose the apartment, even though I had been told that I had time to make the final decision. She also said she didn't trust my story because it was months after the fact, despite me having tried to contact them various times throughout those months. She was condescending and rude, and finally agreed to refund half of the fee, because she felt gracious and wanted to give me "the benefit of the doubt." As if I was the problem this whole time. Long story short, I wouldn't rent from them. I only had three major interactions with them and they were all unprofessional and concerning. They did refund half the fee, so I guess that can be said in their favor. On the bright side- because I didn't get this apartment, I found a much nicer one with lower rent, so it worked out for me. Hopefully this explanation helps someone else find the right place for them.

Service was requested December 5th 2025 about gutters leak problem. We're on 14th of April 2026…read moreStill didn't hear nothing back!!!

My Home Property Management

My Home Property Management

(1 review)

On August 1, 2025, we rented a home at 313 Cherry St, Elizabethtown, PA through My Home Property…read moreManagement LLC (referred as MHPM in going forward), and received the keys for move-in. While the initial impression was fine, the following days revealed serious issues that made our experience extremely stressful and disappointing. On August 3, we reported a leaking water heater that was flooding the basement. MHPM responded by sending a subcontractor to replace it, but we were immediately advised not to use the basement bathroom due to an unspecified issue. The next day, raw sewage began backing up into the basement bathroom. MHPM sent out Kline's Septic, but most of the cleanup was done by us, including purchasing cleaning supplies and equipment. The contractor MHPM sent afterward arrived late, stayed briefly, and was ill-equipped to handle the situation, carrying half of a bottle of cleaning solution and a rag. He was there for 15 minutes at most On August 9, using the dishwasher triggered a full-house power outage. We reported this through MHPM's maintenance portal, clearly stating it appeared to be an electrical issue. MHPM sent a dishwasher technician who confirmed it was electrical and said an electrician would be needed. Despite repeated follow-ups, no electrician was sent until August 28. Meanwhile, we endured days of flickering lights and uncertainty about the safety of our electrical system. We also experienced issues with the refrigerator. The freezer door wouldn't stay closed, and MHPM dismissed it as a design flaw or seal issue. We ended up purchasing our own refrigerator for $1,000, which MHPM agreed to store their own refrigerator in the basement. To make matters worse, after paying our October rent by check, we were charged on 10/2/25the amount of $214.50 for the electrician visit, with the claim that our reports were "false." This was despite clear documentation and ongoing communication about the unresolved electrical issues. After meeting with MHPM's owner Meghan Flannery and staff, we were told the charge would not be removed and that our concerns were considered fraudulent. This response was not only unprofessional but deeply upsetting given the circumstances. Our experience with MHPM has been marked by poor communication, delayed responses, and a lack of accountability. They are rude and downright unprofessional. We do not recommend this company to anyone seeking a safe and professionally managed rental property.

LA Perla Property Management - propertymgmt - Updated October 2026

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