Used to be good but had change of staff- now everything is messy and unorganized and staff does not…read morereturn phone calls. They increase the rent every year by $100 so getting way pricy for declining services.

Very nice place to live, the patios that face the Park are awesome. we do not have any complaints,…read morewhen you have a problem and call they are here to fix it. You are right in the heart of things. Wonderful place to live.

Poor customer support. Lack of care…read more Lack of concern. I would never refer anyone to live here. Lack of concern about snow removal.

I expressed my concerns to the person handling the application process, asking how they conduct…read morecredit checks and what their requirements were. They reassured me that I would be fine and I felt confident in their words. However, the very next day, I received a denial. When I asked for an explanation, the person I spoke to was completely unhelpful and didn't seem to care at all. Every question I asked was met with a dismissive "no" and they didn't even offer to help me find a co-signer. It was too late and there was nothing I could do. I couldn't believe how rude and ignorant she was, and how she acted towards me. I had never missed a payment in my previous residence of 5 years, but instead of looking at my record, she simply judged me based on my credit score.

you had 2 1/2 years to take care of it properly so my review is still standing and after numerous…read moretimes contacting you to take care of the mold, no one seemed to care so this review is accurate from me! Do better!

I've lived here for 7 years and was a very responsible tenant. After moving out, they charged me a…read moremonth of rent while I was no longer living there because they forgot to remove my autopay. It has been a month and I am still waiting on a refund. I have called the office and corporate several times and I keep getting the run around. Poor experience!

I love my apartment. Lots of parking available. Apartments are spacious with lots of storage. Pet…read morefriendly and dog park is awesome for residents only. Staff is very friendly. Safe! Very family oriented. Pool and work out room included along with sewer, water and trash.

Lived here about a year and a half and there is no way I would have moved it I hadn't gotten…read moreengaged and needed to move closer to fiancé's work. This apartment complex has been great. The staff is kind and welcoming. They're quick on maintenance requests and always helped me out when I locked myself out of the apartment (quick response). My apartment wasn't updated but it is so much nicer than other places in the area. I never saw bugs in the apartment which I was thankful for. My neighbors where a mix of young adults like myself and older couples. Not a lot of young families with kids in my particular building or area. It was a nice quiet place and while neighbors were friendly when you caught them coming and going, you also rarely saw them. I would recommend this apartment in a heartbeat for anyone moving into the area. Close to a grocery store, a turkey hill, CVS, movie theater and it's far enough away from the city where there's not a lot of road traffic.

My wife and I moved to Woodcrest Villa one year ago. We have a beautiful two bedroom, 5th floor,…read moreapartment. We love it here, as does our dog Mona. There are plenty of activities, clubs, exercise classes, committee's, and entertainment to keep us busy. There is free transportation to the nearby Park City Mall, super markets, Leisure Lanes Bowling, Walmart, and Central Market to name a few. The food in the Garden Cafe for breakfast & lunch and dinner in either of the formal dining rooms has been excellent !!! The variety and quality of food is second to none. We eagerly await the opening of the new Viva Centre, which will house a new swimming pool, 300 seat theater, exercise area, and more. It will be the center of activity for all of Woodcrest Villa.

From the owner: Continuing care retirement community, retirement living, personal care, skilled nursingread more

I have lived here since May 2017 and have found everyone to be wonderful. Brian, the maintenance…read more person, is great. He could use more help however. Kinu is very pleasant and does a great job. I would recommend this place if you are looking to get what you pay for.

I have lived here since 2009. Apartments are roomy - more space than most for the $$. Also light…read moreand airy, well sound proofed. Neighbors - especially those of long term - are terrific. Windows have been recently replaced and parking lot paved. Trash chutes are nice. Individual room A/Cs, none in halls or lobbies. That said, much to be desired re recent management & maintenance. Resident turnover is high. On the floor where I live we have not had a working washing machine since last year & it is now July. The elevator is temperamental, and at this present moment stuck on floor 3 (in the middle of a heat wave). We are told that we will be getting a new elevator in the sometime future, and will be without service for apprx 8 weeks when that happens. I am handicapped, as are several of my neighbors. So if you are thinking of moving here, don't do it until the new elevator is installed.

I Recently moved out after only being there for 6 months. They take for ever for work orders, the…read moreone I placed took over 3 months and I went to the office multiple times to check up and let them know. As we were moving out in the pre-move out inspection they said everything looked great and that we didn't to be present on the final inspection. upon moving out we get the final inspection and they basically charged us for everything, even though we left the apartment cleaner than when we received it. The most ridiculous charge was $250 for removing baby proofing clips from the kitchen cabinets 6-8 due to "damages" as they were placed on with double sided tape. I even replaced them a few times with no damage whatsoever. I understand we forget to remove them, but $250 ARE YOU KIDDING ME. In conclusion: 1. rent isn't cheap 2. amenities aren't the best, we even had to pay to use the party room. 3. do not trust the pictures on the website 4. read the lease agreement in detail, as they have a million fees when moving out. 5. work orders take forever, as they only have 5 maintenance for 500 apts overall it my fault for not doing my due diligence, if I had I wouldn't have pick Kensington as my place of residence.

DO NOT RENT HERE I actually rate this place a zero -- trust…read morethe reviews. The apartment buildings are old & not well kept. Locks to the buildings are broken, packages are stolen, trash is everywhere & people smoke inside every single day. Neighbors aren't considerate. Bugs inside year round. Dryer doesn't dry my clothes. Bathtub drain clogs literally every 3 days. Parking lots are smalls. Trash everywhere. The leasing office is UNHELPFUL and the workers are SO disrespectful & rude any time you just go in to ask a simple question for help or address a concern. No one responds to your emails but they expect you to be prompt with paying certain fees or else "eviction proceedings could occur". Also cannot find any management info on their website.

I'm not sure why the other review is so negative. And the tenants they spoke too, live underneath…read moreus. They are amazing neighbors. The reason why it's so hard to get in here...is because of how GOOD it is here. Management is amazing!!! We were met with kindness and professionalism....and that still continues to this day. Shady Oak doesn't need a pool or fitness center to sell it.......the apts (I call condos bc they're as nice as one)...sell themselves. Not to say ...that I wouldn't be mad if they put a pool in...lololol. One person's "bad" experience should not reflect the majority. As for "the rich"..not living here....the other reviewer...seems pretty elite-ish. 100k combined....not nothing new here....just look at the nice cars in our parking lots. There's a perfect mix. And to assume that there is going to be crime here....is so off base. It's quite, beautiful, safe and a great place to raise a family. So please do not allow one crap review from steering you elsewhere. I recommend our development to everyone--if there is availability. The only reason ppl leave here is if they buy a home or get to an age where they require assistance.

Lived here for 1.5 years, by far the best apartment I've ever had. Neighbors were quiet and…read morefriendly, apartment was very spacious and all newer appliances. Priced well below similar complexes. Wouldn't have left if I hadn't bought a house. Excellent team to do business with, had a few minor issues with hot water and the freezer, but were taken care of promptly by the service team. Altogether a great experience and I would recommend them to anyone.