The Mennonite Home has been rebranded as Trillium Place by Tandem Living. It was historically part…read moreof Woodcrest Villa and Mennonite Home Communities on Harrisburg Pike in Lancaster. Woodcrest Villa is independent living, the "Mennonite Home" is assisted living and nursing care. Reasonably nice facility with some nice staff. The culture is quintessential Lancaster County Mennonite...cloistered with a limited viewpoint and an ineffective understanding of what it means to run a large facility and provide service. There is historically, and unfortunately, a high turnover of employees in the two facilities (independent living and long term care) on both sides of Harrisburg Pike. This issue predated the CoVid years. My family member once nicknamed them the "Mennonite Mafia" and he nailed it. While they encourage family advocacy, they are not equipped to handle it.... and there is a degree of retribution. There's lots of competition in Lancaster County, so be sure to check all your options for senior life care.

Our family was very unhappy with the lack of consistent care at this facility. There is a high…read moreturnover in staff, with a focus on meeting financial goals rather than compassionate care. During Covid, the residents were kept isolated with little stimulation, causing even greater mental health and health concerns. We do not recommend this facility and deeply regret that our loved one was exposed to the results of the uncaring attitude of the administration of this facility.

this is a place that is committing financial elder abuse. years ago my grandparents BUILT a house…read morewith homestead. on top of that they pay the monthly fees that are associated with living in this community. when signing up they were told that transition to apartments would be easy once they get to that point. they even have it listed on the website that there is no additional cost to moving, this is a lie. my grandfather passed 2 years ago leaving my grandmother alone in a house far too large for her. we attempted to move her, but the fees and extra cost of living in the apartments is more than $5000 a month (it's closer to $7000 more) on top of her current fees. for 2 years she has been declining. she started showing symptoms of dementia and we wanted to move her. again the costs were astronomical so homestead suggested having someone come to her home a few times a week to make sure she is alright. she fell, which caused alarm and homestead said they would up the visits to an hour once a day 7 days a week. well a week later, A WEEK after homestead said they would have someone check on her everyday. two of those days no one came, and one of those days she fell, and was left on the floor for about 24hrs. my family took my grandmother to the hospital. homestead tried to hide that they missed two days of checking on my grandmother. they are also now insisting that my grandmother needs 24hr care if she stays in her home or she needs to move to the apartments, again the additional cost of all this is thousands a month. thousands on top of thousands she's been paying, on top of the thousands medicare is paying, PER MONTH. if my grandparents didn't have money, if they didn't have savings she'd be on the street. homestead informed my family we had 48hrs to make a choice between apartment or full home care, and now 2 days after the choice was forced upon us homestead is back peddling. they aren't paying their staff, they are short staffed, and they do not care about the elders under their care. if they did, my grandmother wouldn't have been left to rot on the floor for a day, nor would my family be the one to get her the medical help for the fall, nor would they intimidate local family to push for the highest priced care. this is not heathcare, this isn't care at all, just exploitation. disgusting.

From the owner: Homestead Village is an exceptional Life Plan Community in the perfect location: the heart of…read moreLancaster County. We're situated on 90 acres with residential housing and apartments. We offer skilled nursing, physical therapy, and memory support programs. Homestead Village is just a short drive from an array of wonderful Lancaster events and attractions. Visit us to learn more.

Visited several times now and feel this is a great place for seniors. The main building is nicely…read moredecorated and has many amenities onsite (bank, hairdresser, woodshop class, art workshop, library, computer area, café, pool, darts and more). Love that the pool/jacuzzi is open 24/7 and many of the common areas are unlocked and open as well. On days the baker was there, the sweet smell of goodies still lingers The cafeteria offers a variety of food, and the outdoor area has a koi pond and grill under the gazebo. Staff is very friendly. Been to the Community bowling alley (free when accompanied by a resident) that has some arcade games (free) and ice cream shop. There are other amenities open to the WV Community that aren't housed in the main building as well.

I was a new (10mos) resident of Willow Valley Communities when suddenly I learned the value of a…read morefull life care facility. Within weeks of my back pain onset, I needed skilled nursing care to prepare me for back surgery and then rehab. I received exemplary care from the staff at The Glen skilled nursing facility (1NW floor). I was in terrible pain, in shock that my life-long athletic body was suddenly so vulnerable, and more than anxious about surrendering myself to the care of strangers 24/7. But my fears were unfounded as every staff member, from the aides to the nurses to the PTs and Ots, and the social worker worked as a team to ensure my safety, stabilized my meds to control the pain, and prepared me for surgery. I could not have made it without their technical skills, positive energy, and emotional support. The smartest thing I ever did was move to Willow Valley Communities.

This is a difficult review to write. Some aspects of care for OL were phenomenal and we were very…read morehappy, other considerations not so much. I'm going to base my star rating on CARE GIVEN and not the other aspects although they will be mentioned. I've never had to explore nursing home options before, and unfortunately like many, when it was needed it was at the time of need so we were ill prepared. I selected this nursing home based on a visit I had years ago and thought the residents were happy and well cared for. I enlisted the help of an elderly solutions "broker" I found online thru google, who was the foot in the door, although I don't know if that was necessary. Like many, I heard horror stories about nursing homes, and have been in several that were subpar visiting relatives over the years. It's believed that many will force you to sign over your house and assets. Surprisingly at OL that is not the case. In fact, they don't ask anything financial. They operate on a base rate and a $310/per month upcharge for every level of care needed. A level of care is based on every 30 minutes a day they tend to you, this is evaluated every month for accuracy so you could be paying a higher level one month and lower the next. Please note that the prices I'm providing here are based on a single room, single occupancy, non-dementia care. Memory care has a different set of pricing, and other style rooms, suites, efficiencies are available. The base rate was $4300/month + each tier of care. The nonrefundable entry fee is equal to one month. They operate on a month-to-month basis. Again, they ask no financial information. My dad lived out the last two months of his life at their Landisville facility and overall, we were very pleased with his care. The pros, aside from the pricing structure is the place is gorgeous, well kept, and the residents and staff seem happy. Residents are dressed and involved. There's a variety of activities every day, as well as outings. Transportation, move in assistance, medication management, all meals and activities, housekeeping, furnished room (if you choose), cable tv, basic supplies such as toilet paper, linens and laundry service are all included at the base level. Kara, who was our initial contact, was very friendly, and it felt like she had our dad's best interest at heart. She really knows how to "sell" their lifestyle, although some of her information was inaccurate. She promises the sun and the moon, however, either by miscommunication or staffing issues, not everything she promised was delivered. Some key furniture pieces that were promised upon check in were missing, but rectified. We were told 181 channels, however my dad complained that some required an additional payment, and channel offerings seemed to change every day. One day a channel would be free, the next it wasn't. We were told a landline phone with his own extension was included, which was a highlight for us given his difficulty in using a cell phone, only to discover we would need to have someone install the line, pay a monthly fee, and purchase a phone. A thorough nursing assessment was also promised when he arrived, but not done till later in the day when I mentioned it. Small things like that were all addressed both worth mentioning. Some things we can't overlook; dad was proud of his military service, and they have a veteran's wall complete with a picture/nameplate. I provided his picture a few days before he moved there, however by the time he passed - two months later it still wasn't hung. I had contacted the activity director on this several times prior. It was heartbreaking to see my dad look for it every day as he passed the wall on the way to meals, knowing he should be up there and wasn't. There was also an issue with obtaining a wheelchair thru insurance, which was a result of something as trivial as the provider needing an insurance number, which they had and never provided them, which once we got involved was addressed. As my brother put it there was a little more "hand holding" on some matters than we expected, however at the time of his passing I thought we worked out a lot of the kinks. What also was disappointing was that we & dad had grown to like the staff a lot, and since we were very hands on as a family communicated with them on the daily. However, when he passed no one reached out, sent a card, or acknowledged his death. The day he passed at the hospital I cleaned out his room, and a few staff came forward to offer their condolences but not key players, which was sad. The care he was given however was very good. They were attentive to his needs and treated him well. His room was spacious, newly renovated, and comfortable. PT & OT therapists work out of that building so getting his therapy needs met was easy. Communication was daily between us and key employees. He was clean, dressed, and tended to daily. Coming here probably gave us more time with him. He is dearly misssed.

My Great-Uncle has been living at Oak Leaf Manor (Landisville) for about a year…read more I have visited him at least twice a week since he has been there, so I am very familiar with Oak Leaf. The grounds are beautifully landscaped and well maintained. There is plenty of outside seating including two gazebo's. There is also an outside picnic area and nice walkways for the residents. The interior is wonderfully decorated for whatever season it happens to be. There is also a water fountain inside that is quite nice so sit around and relax. The dining room is nicely laid out and the food is good. The residents rooms are spacious and clean. The staff at Oak Leaf Manor is very friendly and caring. If any problems arise, the staff do their best to accommodate you as quickly as possible. There are a lot of activities for the residents, including BINGO, a theater room, scenic bus rides, crafts, and veterans activities. Overall Oak Leaf Manor has a very comfortable friendly atmosphere. If you are looking for a home for a loved one who can no longer live alone, I highly recommend Oak Leaf Manor.

Assisted living memory care but feels like skilled. Understaffed, not enough training. Management…read moreis poor to say the least. Since new management came a bit over a year ago, resident families have pulled loved ones to go to other facilities. Residents sitting in soiled briefs, facility smells horrible. Residents parked in front of a tv for hours. No help from management. They sit in their offices gossiping all day or having one of their boyfriends come visit. Filthy furniture, Filthy linens. Staff (not all) looks unprofessional and unkempt.

Magnolias was introduced to our family by 'divine intervention' as we went through unexpected…read moredifficulties in our journey. Julie - the Director - infuses Magnolias with her energy and passion for what she does. Empathetic staff, highly personalized approach to care, resident focused, nice alternative to clinical/sterile living environment at other residences. So far it has been a wonderful experience for our loved one.

Hamilton arms I know…read morethis place is cheap so I guess you get what you can afford but after seeing how my friend was treated, it's more than just bad quality, I was literally scared for her safety. The patient (my friend) was sharing a room with a horrible woman that was threatening her about television or any phone use, she would call the staff and they basically treated her the same way. When you're in a position where you're supposed to be nursing and caring for people, you have a responsibility to behave in a professional manner and not just hire some crappy uncaring person who's only running out the clock until their shift is over. I wanted to get my friend out of there as quickly as possible because I was fearful of her safety. Shame on you.

Small welcoming facility. Very caring staff to provide for our residents…read more Kristi Forrester - HR Manager