1. Homestead Village

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Lancaster, PA

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9 months ago

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United Disabilities Services

United Disabilities Services

3.2(6 reviews)
1.0 mi

I called UDS to see if they could help make my home easier for me to navigate since my muscle…read morewasting disease was getting worse. They sent me an Occupational therapist and a nurse to evaluate my situation. I found both Shauna and Marie to be helpful, informative and very knowledgeable. They and UDS installed railings to help me get into the house and a grab bar in the shower. They also gave me a boost seat which was needed. I'll be able to stay in my house and be safer. Thank you so much UDS !!!

WHEN my daughter was first assigned to UDS they genuinely seemed to care. NOW not so much, seems…read moreto me at this point they collect a paycheck and screw assisting anyone. 1. they did in the beginning help setup new hires, by contacting them and getting the process started and finished. NOT ANYMORE 2. they used to actively keep me posted about services and or access to services for my adult daughter, NOW you can spend 20-30 minutes going through their AUTOMATED PHONE SYSTEM and maybe get a live person. 3. Since COVID they have in my opinion been beyond USELESS. 4. I WOULD NOT RECOMMEND TO ANYONE, I will be contacting my local State Representative and COMPLAINING. 5. UNFORTUNATELY before I signed my daughter up for this service I didn't realize how MONEY HUNGRY they are. - My reasoning is quite simple 3 years later I find out that if I had gone with a NON-PROFIT organization that people I hire for my daughters care would be getting $21+ an hour. UDS lmao, these money grubers pay less than $13 an hour. (yes I could change the program I put my child in, BUT THEN she would be put on a waiting list, for who knows how long and lose all current services until she is accepted. ACCORDING TO UDS REPRESENTATIVE) -If you end up hospitalized and can't care for your child/parent YOU WILL HAVE TO JUMP THROUGH HOOPS to get them to pay for emergency/extended hours to any DIRECT CARE WORKER over 8 hours a day even though they will be caring for your child/parent 24/7 UNTIL YOU RETURN HOME, IF YOU RETURN HOME.

BAYADA Assistive Care

BAYADA Assistive Care

5.0(1 review)
47.1 mi

We recently hired BAYADA's private duty aides to provide 24-hour care for our terminally ill…read moremother. My sister or I were almost always also present, but we needed an aide to assist with bathing, toileting, and so the family caregiver could sleep at night. We hired BAYADA aides for approximately 2 1/2 months during the COVID-19 pandemic, until my mother died. As a retired hospice employee, I have seen many home health care agencies, and had previously used two other Wilmington companies for Mom's care. BAYADA's private duty home health aides are far and away better trained and of higher caliber than any other such agency I've seen! PROs: 1) Services began very quickly, just 24 hours after I contacted the agency. 2) The office staff were organized and responsive. 3) Aides were consistently pleasant, respectful, on time, had good hygiene, reliable. The very few times we had problems, the office accepted our concerns and removed that aide from our schedule. 4) Aides were well-trained and enjoyed their job and their employment at BAYADA. 5) Generally positive attitudes! CONS: 1) In 2 1/2 months, we were unable to settle down to a schedule with less than five aides/week covering the 24/7 schedule, as we'd hoped. There were several factors that complicated scheduling, including: COVID-19, we had a large dog, our location (N. Wilmington.) The constant parade of new aides who each required orientation at the beginning of each shift, was tiring. 2) It is nearly impossible for an agency to guarantee 24/7 coverage and not have gaps. There were two times that employees did not show up, but the employee ending her shift needed to leave. If a family member had not been present, my mother might have been left alone. [although company policy states that the aide cannot leave until her replacement arrives, some of these aides were hurrying to another job or to care for their own child.] In sum, however, I was very, very pleased with BAYADA's private duty aide service.

From the owner: BAYADA was founded on the principle that health care gets better when clients get better care at…read morehome--the place they most want to be. From the nurse, therapist, or aide in the home, to thousands of committed employees supporting their work, delivering that care is our highest priority and greatest joy. The core values of company philosophy known as The BAYADA Way--compassion, excellence, and reliability--are ever-present in our daily work. Its tenets are timeless. The BAYADA Way is our shared "true north" that embodies the essence of what we stand for, believe in, and value.

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BAYADA Assistive Care
BAYADA Assistive Care
BAYADA Assistive Care

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By Your Side Home Care - Senior Care

By Your Side Home Care

5.0(2 reviews)
8.3 mi

We hired "By Your Side" to have someone come in to take my mom's blood pressure and test her blood…read moresugar on mornings that one of us children could not be there to do it. We also needed her to verify that she didn't forget to take her morning medication. "Michelle, the woman that By Your Side Home Care sent our way, is fantastic! She almost feels like an old family friend. She works so hard and does so much when she is at our place on [street name removed] Drive. We made a list, for her, of the things we wanted her to do if she had a chance. She gets everything done on the list, and then she does some other project that we didn't expect each time that she's there ... one time she cleaned our whole little front porch and the window of the front door, so that my mom could see out onto the porch. The cushions had been placed on the chairs and she had taken one of my mom's African violets and put it on the on the little table between the two chairs. When I saw this, I knew she was an artist ...the way she coordinated the placement of the flower so perfectly between the chairs and it called to the pattern on the seat cushions. This touched me, it was so sweet. My mom has difficulty in remembering, and sometimes she gets out food from the freezer and thaws it and then doesn't eat it, so, often there is too much food in our refrigerator and we don't know what was gotten out and when. Michele, when she is there, puts little notes on all of the things that are in the refrigerator that have "recently appeared" with the date so that we know when the food possibly would go bad. This is super great and I think it helps keeping my mom healthy. Michelle is quickly becoming a family friend. My mom really likes her and feels comfortable with her. One time recently, she even clocked out after her scheduled work time had ended and came back to the house and spent a little bit of time putting together the jigsaw puzzle and just talking to my mom. This was sweet and meant the world to my mom. On one her first visits, she brought a jar of homemade jam. My mom loved it. Every week that I went to visit, I made something and put some of the jam on. My mom remarked that it's the gift that keeps on giving. And I replied, "Just like Michelle". We recommend Michele for the employee of the month award.

My experience with By Your Side has been wonderful. The home care professionals that care for my…read moremother have been very kind, competent and loving. Mother looks forward to them coming and enjoys the time they spend with her. This service has given me the freedom to have time to live my life knowing that Mother is happy and well cared for by folks that love their work.

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By Your Side Home Care - Hospice Care

Hospice Care

By Your Side Home Care
By Your Side Home Care

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Homestead Village - retirement_homes - Updated October 2026

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