If this is how this company treats prospective tenants, I can only imagine how they treat actual…read moreresidents. On Friday, 6/26, my partner and I scheduled a showing for Monday, 6/29 at 4:30 PM. We were specifically told that no earlier appointments were available, that we were the first people scheduled to view the apartment, and that we would likely have the opportunity to rent it. Based on that information, we both rearranged our work schedules, found coverage for our shifts, inconvenienced several coworkers, and lost income just to make this appointment. Then, just five hours before our scheduled showing, we were told the appointment was canceled because someone else had already rented the apartment. The cancellation itself was frustrating, but the way it was handled made the experience far worse. When I expressed why we were upset after taking time off work and losing wages based on the information we had been given, the Leasing Manager working on Monday, 6/29, told me they didn't understand why I was upset and that this was "just the process." If that's truly their process, it's a process that shows little respect for prospective tenants' time, commitments, or finances. A simple acknowledgment of the inconvenience or a sincere apology would have gone a long way. Instead, the response was dismissive, unprofessional, and completely lacking in empathy. Our time, our income, and the effort we put into rearranging our schedules apparently meant nothing. If you're considering renting here, be aware that even a confirmed showing may not mean much, and don't assume the company values your time the way you value theirs. There are plenty of property management companies that communicate honestly and treat prospective tenants with professionalism. Based on this experience, I cannot recommend this one.

Poor customer support. Lack of care…read more Lack of concern. I would never refer anyone to live here. Lack of concern about snow removal.

Top flite realty very reliable and workers are excellent. Always on time with apppointments and has…read moregood work performances.

Just woke up at 7am on a SATURDAY morning because apparently, our grass needed to be edged RIGHT…read moreNOW with a VERY LOUD, rickety, power lawn edger! Just when I thought he was gone and I could finally get some sleep on my ONE day during the WHOLE week where I get to sleep in a little, he's back!!! This time with an even LOUDER leaf blower. Seriously?! Why is this work not being done during the week when the majority of us are already up and on our way/at work?!? This is unacceptable! Thank you so much for being considerate of your customers!

Eagle Point Property Management is very difficult to work with. They are not willing to work with…read moreanyone and they are in the business of mainly housing college students. I moved in with my boyfriend and was being abused by him. They put all the blame on me and told me that I couldn't move out unless I got someone to fill my spot--in the middle of the school year. Even with a police order, I couldn't move out. I don't recommend them at all, I'm not pleased!

Very unprofessional...this woman had an appointment Michelle O'Donnell and she cancles an hour…read morebefore AFTER confirming that I'm coming. Complete disregard for people!

Great service would highly recommend anyone!! Elizabeth was super helpful and professionalread more

From the owner: What sets us apart and makes us truly special is our commitment to delivering Ala carte services…read morespecifically tailored to meet the unique needs of each individual client. We understand that every person has different requirements and preferences, and therefore we believe in offering customized solutions that align perfectly with their expectations. From personalized pricing packages to flexible service options, we go above and beyond to ensure that our clients receive the utmost satisfaction and value. By prioritizing their specific goals and desires, we make it our mission to deliver an exceptional experience that is both personalized and remarkable. Join us and discover why our Ala carte services are the epitome of quality and individuality.

waiting 2move no call back 1bd rm needed it takes 4ever not considerate nice placesread more

We have sold our home and were looking for a rental. There were 3 rentals we were interested in…read more We contacted several times......no response on 2. The other one we actually were given a lock box code to look at and then when I attempted to contact and express interest...I can't get a return call. I don't know what they do, but they are not responsive at all.