Unfortunately I am here to change my 5 Star review to a 1 star. La Nuera was my favourite restaurant in Barcelona, I have been there numerous times, even recommending it to anyones who asks where the best restaurant is.
I want to say before I leave this review that I studied Culinary Arts for 4 years so I understand that things happen that you can't control.
Everything started well, we ordered our food with no problem. We ordered Pan con Tomate, anchovies and Olives. I then ordered the vegan Milanese and my boyfriend the Steak.
Starters were fine, well we didn't recieve our pan tomate. So 10 second before they dropped my boyfriends steak they told me that they didn't have the vegan Milanese, I said no Problem, so he suggested the vegan burger. At this point I asked if this was the same and came with salad and chips and the waiter said it did and is was the same.
After Waiting an additional 20 moments for this burger, which didn't matter until the SADDEST BURGER CAME . A burger on a round white plate with nothing else! I asked where where the chips were, after another 15 minutes more. I got them. No apologies, minimal effort and a serious attitude for asking for what I was promised. Then another effort to ask for ketchup / or another drink. There was 1 more table seated inside.
I was honestly trying to be positive, as I saved for this meal for a few weeks. But they last straw was when we got the bill, charged for pan con tomate that we never received, €5 for chips that were supposed to be included in a burger. When I said this to the waiter he got really angry, and didn't even apologise. Honestly the restaurant was empty at this Point because we went early to eat.
I haven't had a such bad meal in Barcelona in 2 years and especially not here. I understand it's super hot and working service in august is hell!!!! But after saving for this meal and recommending it to over 20 people, I decided that a review was necessary . Do not go here !!! Not waste you money , you will be treated terribly.... I'm not sure if the management has changed. But you can read my previous review below to see the drastic change.
Esta comida fue extraordinaria! ¡Todo, desde la comida hasta el ambiente, fue simplemente increíble! Hay que mencionar el queso provolone, el pan tomat y el bistec . También quiero darle las gracias a Sergi, fue realmente increíble, tan sonriente, paciente con nuestra gran mesa y tan atento. Realmente hizo nuestra última noche en Barcelona read more