The service was really off today. I walked in with a girlfriend, who was there to only get ONE nail fixed, that was partly broken off. Since her regular person was out sick he recommended that she ask for Tiffany, so when we walked in, she asked for Tiffany and the DRAMA began. Once we figured out who Tiffany was, I noticed that she never turned around and said a word to my friend but Lillian was very LOUD and boisterous. We didn't understand why Tiffany couldn't talk for herself until I learned that Lillian is part owner which means she speaks for everyone. She, Lillian, summoned another nail technician to repair my girlfriend's nail. She said that Tiffany was too busy, as we watched her clean the outside of bottles & dry them off. My girlfriend ask why she couldn't get who she requested & Lillian stated that Tiffany was busy & she has customers coming in & if she stopped to fix one nail for everyone who walked through the door she would never get any work done. EVERYONE who takes the time to read this, Tiffany sat there & continued to wash & dry bottles & just so you know, my girlfriend's nail was repaired before I finished this review & Tiffany's appointment NEVER walked through the door. Once she, Tiffany, finished whipping down the bottles, she went to the back of the shop, never to be seen again. Oh wait....it doesn't end there. As I was wrapping up this post, Lillian walked toward my Girlfriend & got in her face & said "You got Problem?" Guys my girlfriend was just sitting there quietly, waiting on me to complete this review. She didn't stop there, she proceeded to say, in a argumentative tone, "You got problem with me, talk to me. Someone said you have problem with me." This woman came in OUR FACE as we were just sitting there. They just LOST my business FOREVER!!! The customer means nothing to them in this shop especially this part owner. I have never been treated like that before and I certainly didn't appreciate being approached by a worker as though they were ready to FIGHT. Well, needless to say, we did not give her what she wanted. We politely got up and walked out. We will return and talk to Anthony Tran but they will never get any of my money again. read more