Lengthy but fair and honest review!
I finally decided to try LA nails after moving to Riverview in May. Beautiful place, nice atmosphere, friendly welcome and decent overall customer service, oh and they use bags in the foot spa basin.. However, that's all the pros I can provide. I walked in right at 9:30, was in the chair by 9:40 and was done with my $30 pedicure by 10:01. First off, they have an extremely out dated and minimal selection of nail colors (regular polish). Secondly, my nail technician used tools that she just pulled out of a plastic container. They were NOT in a disposal sanitation package. Also, she used a drill...why is that necessary when you could easily use a low grade nail file? I didn't have anything on my feet that would require using such an unclean item for a basic pedicure. Ok, I paid $5 for callus remover only to find out they would be using an ILLEGAL cheese grater. This is completely Illegal. ‼When, clipping my cuticles (yes, I admit...I may have had a slight ingrown nail) which can be a tedious job to remove, my nail technician caused me to bleed on both of my big toes. I get that MAY happen sometimes, but she kept going. I then asked, should we paint tomorrow because I do not want to get infected. Of course, she said "no, you'll be fine, it's just dead cuticle" wrong, dead skin doesn't cause bleeding, cutting live skin does. After panicking in my head for a few minutes, I then asked for her to put anti-fungal solution on the cuts...she then did it. Why would I even have to ask if you know you have it? Lastly, there was only lotion put on my legs and a quick 20 second massage on my legs ONLY. My feet were NEVER massaged and mind you, I asked for someone with strong hands upon arrival. Nope, no foot massage given here at all...basically no massage, just slight leg rubbing. My legs were not wrapped with a hot towel. She simply grabbed 1 towel and slightly rubbed both legs with it and then placed it over my legs (cold) until she was done. So, that was my experience. I will be purchasing more anti-fungal solution and maintaining it to ensure I don't end up with an infection. I truly am scared of that. But, this was my open and honest review.
Yes, I am a licensed cosmetologist in the state of Florida. I have been doing nails at an upscale salon for the past 2 years (until July). I only do hair now, so I'm still sad that I can not find a clean and thorough nail salon for myself. I unfortunately won't be back. read more