I have had better experiences here since last year. I have also found another menu item that I love. They have this fajita option in a potato. It was freaking delicious. I loved it. I still like the fiesta fries but I will have to see if I can get them without chorizo. Love: Fajitas: Memphis Pollo (POTATO!) Like: - Appetizer: Fiesta Fries (without chorizo) read more

Busy Friday night, waited 10-15 minutes for a table. Sat down about 6:20, took forever to order, told waiter we were goi g to see a show that started at 7:30. Food came out at 7:20. Food looked like it was under heat lamp for 15 minutes, sour cream all melted. Very unhappy experience read more

Ordered on DoorDash, pickup was almost 45 minutes after promised time. Food was cold upon arrival.

My family and I get take-out from here from time to time. It's also our go-to spot, either after or before a movie, at the theater located due west of the restaurant (within walking distance). The food is consistently good, so we keep returning here. Most of the serving staff are nice, with some more efficient than others. read more

La Hacienda - Use at your own risk! - Mexican Near Me - Germantown, Tennessee

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We always enjoy going to this restaurant. The food is tasty, the margaritas are great and the servers are always friendly. It's a casual restaurant with a low key vibe and not too loud. read more

It surprises me that LaHacienda has only 2.5 stars, but some of the one star reviews are more about Door Dash. Please pay attention to the reviews of their food and service. We have been regular customers at LaHacienda for many years and have never had a terrible experience. Sure, sometimes it's a little slow when they're really busy, but the food is consistently good, and any variations are due to the fact they make everything fresh with fresh ingredients. They have the same servers who have been there for YEARS and work hard to give great service, and usually succeed. In my humble opinion, LaHacienda deserves at least 4.5-5 stars. read more

A good standard Mexican spot - good fajitas, tacos, refried beans, etc. They are generally fast and efficient in their service. Full bar.

The food is always amazing and the service even better! Richely is the absolute best! We will wait whatever amount of time to get in her section. Everyone is great but Richely is extra amazing! We eat there almost every week and it's consistently good! read more

I went earlier today to dine in. When I was going to eat I saw the cooks eating food from the plat. very unprofessional and nasty will not come again. read more

First, I paid extra $2.99 for express delivery via DoorDash for it to still be 40 minutes and the cheese dip was missing. I called the driver and she just apologized. I called the store and was told I could come pick it up but that's why I ordered DoorDash because I didn't want to get out. Then I asked for a refund and was told that they couldn't gI've me a refund because I paid DoorDash not them. what a joke! food was just ok do not recommend! read more

I gave a rave review previously. I just started eating their wonderful guacamole & it is no more. Whomever prepared it around 630 pm on July 23rd made it the same way but this time it tastes like they poured in a tablespoon of salt. I really hope the owner or manager would get their act together & see that everyone follows the same recipes that work. It is hit or miss there. Read your reviews! read more

I have been here over 5 times now with friends. La Ha has great service and my favorite item on the menu is the cheese and rice bowl (I like to add chorizo to it and ask for tortillas). Great chips and salsa. My favorite Mexican food place around Memphis! read more

my last yelp account was closed, i will not be silenced. i have goin to dis plac sences i gyatt to gurmanpown and it has evolved in to charizard. great food, great drinks, great service!!! read more

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I ordered a to go drink and upon my first sip I pulled a LONG BLACK HAIR out my mouth and almost vomited. Unsanitary and disgusting.

They charge for extra chips even though you wait forever to get your food. Waiter was pretty but not friendly at all. Only reason we came was because our favorite was crowded due to power outage in Collierville. Don't think I'll ever be back here. read more

This rating is just for closing time not being accurate. We walked in at 8:30 p.m. on Wednesday night and the hostess said we are closed. I replied oh, the hours posted show until 10:00, but we can find another place to eat no worries. She said we normally close at 9:00 but the cooks have already gone home tonight. read more

I have been waiting to be seated for 20 minutes and no one will serve us. This is absolutely unacceptable, I feel discriminated against and I will not stand for it. read more

Slow service; had to ask twice for refills. Food: I ordered Fajitas with chicken, steak, & shrimp... came out smoking as usual because it's fajitas... but that smoke was actually my food burning. Like BURNT to a crisp. Shrimp was cooked so much that I felt like I was eating Shrimp laffy taffy. Onions & Peppers was cooked to a crisp. Every bite I thought I was just licking the charcoal off of a grill. Asked for taco salad with steak & that came with shredded chicken - like a rotisserie chicken from Kroger. Had to send that back to get the steak. Guacamole was dark green. All things can be improved.. hope that happens. We won't be back, but hope your experience is better & your food is edible. Best of luck! read more

My carnitas was a little dry but my Chardonnay was ice cold. Typical area Mexican fare beans, rice and pico. Service was good and the place was clean. My wife had a burrito asada e pollo - she liked it. Atmosphere is ok a little cave like. Tortillas and chips seem store bought. Salsa was pretty tasty but a little watery. We will most likely come back when we are over this way. read more

La Hacienda - One spinach and one cheese enchilada - Mexican Near Me - Germantown, Tennessee

Great Shrimp Enchiladas!!! Also really like the chips and salsa! Staff is always friendly.

Great service ! Everything is disposable safe for the pandemic . Fast service , fresh and tasty . Sitting on the patio at a great distance . Thank you for great service read more

La Hacienda - Taco salad - Mexican Near Me - Germantown, Tennessee

Food is delicious, hot , and fresh . Employees are nice and try's so hard to make you have a wonderful experience. Prices reasonable . Thanks for a great place ! We eat there at least once a week . Thanks so much for the great food and hospitality! Paula and Bill Bucy read more

First time here. Nothing absolutely incredible, but not awful. Not much interaction with the staff but they were nice! I won't be in a rush to come back here but I will one day! Prices are cool. Salsa is awesome!! Small on the inside, very small and all packed together. Cheese dip is delicious! read more

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First timer. The food was just like any other Mexican restaurant; nice portions, and same flavor profiles. No wow factor. The nachos were good but the shrimp are very fishy tasting. The veggie fajitas was very filling and came out sizzling. The customer service was nice and their salsa was really good. It has lots of cilantro. read more

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My husband and I ate there last week, had to wait for approx 15 minutes because they were at their capacity . It was worth the wait as usual. We have eaten at 2 others and they never disappoint . Mask is required to enter . The waitress was very considerate and appeared as if on que. service is always quick and food is always great. LOVE their salsa , I could drink it , in fact I got 2 of the bowls. Food is always hot and tastes super. I usually get nachos and get a to go box after I act a pig . This place was booming , even though it's at the back of the mall area, everyone knows where is is. Will go back because everything has just the right amount of spice read more

Wonderful job during a snow storm! And I didn't have to cook! Only 1 server, 1 cook and the owner to act as server, cook, hostess, buss tables and fulfill carry out orders. My drinks were kept refreshed, food hot and delivered in a timely manner. Thanks for staying open! read more

I've been loyal to La hacienda ever since moving to the area. I was extremely offended when a waitress told my son this evening he was not allowed to organize the sugar packets by color after telling her I will put them back as they were. He was not making a mess, throwing them, doing anything but simply placing in a pile by color. He was doing this because we waited a long amount of time before anyone even came to take a drink order. She was extremely rude to myself and my toddler. I come to La hacienda often out of convenience and was very disappointed and will not be back. I have had far too many poor experiences and this was the last straw. read more

This is possibly the worst Mexican restaurant in the Memphis area - and I've been to just about all of them. I've visited the place twice (I could not believe how bad it was the first time, so I had to try it again to make sure). My second visit was during the noon lunch hour. There was hardly anyone there (Hmmm. I wonder why). We were seated and forgotten. When someone finally acknowledged our existence, the service continued to be slow and lousy. When we finally got our order it was wrong. The food itself was lackluster. Our Diet Cokes tasted funny, as if the drink machine had not been cleaned or something. The server seemed totally unable to multi-task even though had only 3 tables (it appeared). Never again. read more

Update: Revising my previous review bc we received such bad service. The waiter was blatantly rude to several members of my party, including my husbands grandmother (!) who was visiting us. I have never heard a waiter talk to a customer the way he spoke to us. We made a complaint to the manager afterward, who was very apologetic and said she would have given us the meal for free if she had known before we paid, but it was such a bad experience that I don't know if we'll be back. I was really surprised to see the low star reviews. We go here with the family 1 - 2 times a month and always enjoy the food. The service is usually good also, occasionally a little hectic. Solid Mexican family place. read more

this is bullshit these "people" wont serve me ive been here for 20 min and theres is nobody even eating here. they have a full fucking house of workers read more

Never attempt to order from here over the phone. They will screw it up and blame you, lying that you called the wrong place.

Just wanted to update for my veggie friends. Hacienda has several veggie dishes including spinach enchiladas with cream sauce.

Surprised by negative reviews. I've always had pretty good food. Staff is friendly and provide quick service. Great dine-in place to go for a quick, inexpensive bite to eat. read more

We've had Mexican all over Florida, in New England, the Carolinas, Texas and Montana and Nevada This place is BY FAR the WORST Mexica. We have ever had. Cannot day enough about how bad the food tastes. Very very very bad. Just awful. read more

Beware of online ordering. Placed an order Friday only to find out they weren't even open after the fact. Now my card has been charged not once but THREE times for food I never got. read more

It's edible! I LOVE the chips! If I could take their chips to my favorite mx restaurant... that would be like mixing McD's Fries with Wendy' Burgers! The fajitas are average quality and quantity with a salty but good flavor. Not bad for neighborhood mx. read more

First time at this location. I came with my mother and we joined our family who came earlier & preordered our food due to our mother having dementia. Our meals were at the table when we arrived which is great, however I had to flag down our server to order a drink & request some dressing. She seemed put out that I requested a cocktail & salad dressing & abruptly asked for my ID even though I am over 50 years old. She never returned to ask if I wanted another drink nor bring any dressing for my dry taco salad. The food on this day was average overall & the service was relatively poor with an indifferent server. I understand that many restaurants are struggling with consistency of staff & quality of food due to the pandemic, but no excuse for poor attitudes in their staff. read more

My go-to Tex Mex place, Happy Mexican, was showing as unavailable on UberEats, so I decided to try out a new spot. I placed my order at this place at 5:45 and was given an estimated delivery time of 6:20 and no later than 6:45. At 6:15, they hadn't even started working on my order. UberEats wouldn't let me cancel, so I tried to call the restaurant to see if they ever planned on cooking my food; the phone just rang and rang. It looked like someone finally decided to check the UberEats tablet a full hour after I placed my order and say "Oh! We have an order!", and once they actually made it, it was ready and at my door within 20 minutes. I was starving by the time it arrived, so I honestly don't even remember what it tasted like. read more

I can't say that it was bad, but it also wasn't spectacular. The Guacamole was really boring. There was really no flavor at all. I ended up adding salsa to it which helped. The chips were really good as was the salsa. The service was good, not stellar, just good. We shared chicken and rice and while it tasted fine, it just wasn't great. It lacked seasoning. I guess everything was kinda "boring." As with most Mexican restaurant the place wasn't exactly clean, but that wasn't a surprise to me. Would I go back, yeah I would, it was cheap and it was decent overall. read more

I love this place. Sure it's your standard tex-mex, but service and food are great. They don't mess up custom orders or forget dishes, and the atmosphere is bright and welcoming. They're salsa's not as good as it used to be, but for the prices, it's a great deal and a good experience. Good for duos to large groups. All the servers are also so encouraging of young/inexperienced spanish speakers and want to help them learn. read more