I went to this place with high expectations about its quality. I had to wait around 30 minutes in order to get a table. The chocolate was very good, and the desserts not bad (I believe one can get better ones for this prices); but they were aesthetically beautiful and very good tasting, anyways.
When I payed and went to the lobby, I realized that my umbrella had been stolen. My Alexander McQueen umbrella. I informed the receptionist and she called the "attached director". She couldn't give me a solution, and she gave me the hotel's typical umbrella. She took note of my mail because she assured me that she was going to watch the recordings of the cameras. That was about four days ago and I still have no news about her. That is just unacceptable for a five stars "grand luxe" hotel. Five guys on the door than can't take care of your umbrella, and no one offers you to put your thing in the wardrobe. Unbelievable. Very disappointed and sad... read more