la fitness arcadia is one of the best, if not the best gym in the area. staff is so friendly and very encouraging. i always feel so welcomed. the front desk staff greets with great attitude and energy. management here is always on top of it to make sure the gym is in top shape. jeremiah the general manager is such a stud & great guy, motivating & you can tell he loves his job. along side his staff and all the trainers are "a tier" at their job. i encourage you check them out and join them to start your fitness journey !! thank you arcadia la fitness read more

This has to be the worst LA Fitness I have EVER been to!!! I have been coming here a few times now because it's closer to my house, but It's like a senior living home here and not a gym. The majority of the members are seniors who come to hang out and basically sit on machines for 30+ minutes at a time to watch shows on their phones. The gym isn't the cleanest and it's way too crowded because people just take up machines without any courtesy for people who really want to work out. Also, ladies are rude in the sauna and lay down while others have to stand. Too many machines are out of order!!! This gym is poorly managed!!! Horrible gym!!! read more

This LA Fitness location has terrible customer service, and the staff is really rude. read more

LA Fitness - Gym - Gyms Near Me - Arcadia, California

UPDATE: I wanted to update my original review because I believe it's equally important to acknowledge when a company takes responsibility and makes a genuine effort to turn a negative experience around. After I reported the situation, LA Fitness Corporate responded to my complaint, apologized for what occurred, and handled my concerns with professionalism and respect. I appreciated that my complaint was taken seriously and that I felt heard rather than dismissed. I especially want to recognize Assistant Manager Tiffany, who reached out and gave me the opportunity to have a completely new experience with the Arcadia location. From the beginning, Tiffany was welcoming, kind, professional, and attentive. She took the time to make sure I felt comfortable returning and provided the type of customer service I had originally hoped to receive. I am genuinely grateful for the opportunity to start over and give LA Fitness another chance. One negative interaction can leave a lasting impression, but the way a company responds afterward can make just as much of an impact. Tiffany's professionalism and willingness to provide a fresh start helped restore my confidence in the location. What began as an extremely disappointing experience ultimately became a much more positive one. I sincerely appreciate LA Fitness Corporate for addressing my concerns and especially Tiffany for making me feel welcomed and valued as a prospective member. Thank you, Tiffany, for giving my family and I the opportunity to try again and for showing us the level of professionalism and customer care we were hoping for. It truly made a difference. read more

This review is for the Waterworks Aquatics swimming lesson for my daughter. All of their coaches are very kid-friendly. I want to shout out to my daughter's coach, Stephanie--she is amazing with children. My daughter is excited and eager to go swimming because of her. I also want to shout out to Israel, he is also a great coach. If you're considering Waterworks for your kids, I would definitely recommend Arcadia Waterworks. Thank you swim team! read more

Honestly one of the better LA Fitness locations around SGV. The gym is pretty clean, equipment is kept in good shape, and there's usually enough space to get a workout in without feeling too packed. Parking is easy too, which is a big plus for this area. Adam and Tiffany were both really pleasant to deal with the couple times I talked to them - just good energy and professional. Overall a solid gym with a nice atmosphere. read more

Finding a gym is easy, but finding one where you genuinely enjoy coming back is much harder. This gym has become one of those places for me. It's clean, well organized, and has a positive atmosphere that makes working out enjoyable. A special thank you to Jeremiah Gutierrez. His kindness, professionalism, and willingness to help never go unnoticed. He treats members with respect, always greets members with a smile, and truly makes everyone feel welcome. Great customer service comes from people who care, and Jeremiah is definitely one of them. I appreciate everything he does to make this gym such a great place. Highly recommend! read more

This is my favorite LA Fitness! It is a very clean and friendly. I love working out here and use the exercise room, which is very well maintained and air-conditioned. read more

Recommend to have the basketball court clean up a bit Korean. Seem like the schedule clesnbup only applied to the court side but not the court itself itself Saw few injuries lately due to duty floors read more

Amazing environment, and feels clean inside. They have a great staff that are all helpful. Jeremiah the manager there showed me around and was chill and made things very easy. read more

JEREMIAH THE MANAGER IS A SCAMMER !!! I CANCELLED MY 3 day membership a month ago.. then he called me from his personal cell trying to convince me to keep the membership because its a good deal he held on to my personal info and charged me the 80 dollars saying that it was corporate bullshit..don't give this guy your info he keeps a copy so later he could charge your card read more

Watch out for the manager Jeremiah, unprofessional, disrespectful, totally felt the discrimination from his verbal tone and expression. We are contacting the corporate right now, will write detail once we get it resolved! read more

Extremely Uncomfortable Experience with Staff I had an incredibly unpleasant and unsettling experience at this LA Fitness location due to the behavior of a male employee. Instead of feeling welcomed and safe, I felt harassed and violated, which is completely unacceptable in any environment especially a gym where people come to focus on their health. His actions made me deeply uncomfortable, and I strongly urge management to take harassment complaints seriously. No one should have to experience this kind of treatment, and I would not recommend this gym to anyone until they address these serious issues. He is the bald man with tattoos lady's beware After the conflict he came outside to smoke and I was able to get his picture I think he was looking for me thankfully I was across the street and safe . read more

LA Fitness - Gyms Near Me - Arcadia, California

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The gym is ok gets the job done not a fan of machines being broken or trying to figure out what weight is set because the labels are missing. They also got rid of kids club. read more

Only come here to workout IF you are desperate! Go to their other nearby gyms elsewhere! The front desk manager - Francesca - is rude and mean! She never bothers to greet the members / visitors unlike other LAf gyms! read more

Come here if you want the police called on you for asking a simple question about new membership... When a client asks about their program for seniors and within the first minute, Samuel C (Sales Manager) refuses and says, "I am not listening." Then escalates the situation when the request is made to speak with his manager, Francesca L (General Manager), who does nothing to de-escalate the situation and openly lies that they do not have a corporate phone number for complaints. Rather she allows Samuel to call the Arcadia Police for trespassing. They are obviously working together hand in hand to allow this disgraceful behavior toward-a people. UPDATE: Corporate has been contacted at 949-255-7200 (it does exist despite Francesca's claim) and their District VP, Edward V. has been notified of their increasingly hostile attitudes and actions. Upper management lifted the "trespassing order" (as it should have never been initiated) but I urge anyone else who has experienced their disgraceful and unprofessional behavior to contact corporate as I only see an escalation in their bad behavior based on other reviews posted on Google and Yelp. read more

The gym itself is overall clean and had everything needed for today's session! Sam in membership services got us in with ease! Definitely recommend using this location whenever you're in the area! Hit Sam up! read more

Came here to try out LA Fitness for the first time. Service/Interior: I was surprised how big this was when walking inside. Getting started with my free 3-day pass was easy and simple, and the representative that helped me out was very helpful and not pushy like some other gym reps I've talked to. I thought the layout of the gym was a bit weird and wished they had more mirrors in certain areas of the gym. I did love how they have a pool and jacuzzi, as well as punching bags and an indoor basketball court! I didn't love how it was difficult to find the weights I needed, even when the gym wasn't full. I seemed like they only had one set of 25lb dumbbells, which someone was using. Parking: Parking is super easy since it is located in a plaza. There is always plenty of parking. Conclusion: I didn't like that I could find the weights I needed, and some of the equipment was placed in an odd area. The pool and basketball court is really nice, but I don't use it so it wouldn't be much of an advantage for me. read more

If you care about working out in a clean environment, skip the Arcadia LA Fitness. As soon as I stepped inside today, the air was thick with a bizarre stench and a distinct smell of urine. The air circulation here is nonexistent, causing all the gross odors to just linger in the air. read more

I mainly go to this gym for lap swimming and occasionally the treadmill when it's too hot to run outside. I don't use the other machines or weights so I can't speak about that. Overall, I think the gym is ok. My main issue is with the swimming pool. When I signed up a couple of years ago, there was either a 3 or 7 day free trial. I really wanted to use the trial to see how I liked their pool. The manager at the time (who is now no longer with LA Fitness) kept pushing me to join right away. Shortly after I joined, I found out one day while I was swimming that this location rents out 1 out of their 3 swimming pool lanes to a swim school called Waterworks during most of the week. This is obviously a huge negative for members! We have to crowd into the 2 remaining lanes while the swim instructor takes up an entire lane for a student. When there are more than 4 swimmers in a lane, it becomes unbearable to swim, especially when some swimmers are beginners. They swim super slow, or they swim in the middle of the lane, bumping into swimmers on the other side. Meanwhile, the Waterworks swim instructor and their student (who is usually a young child) hogs up an entire lane--even when the child usually can't even swim more than half a lap. I wish the swim school can just take a half a lane or one side of the lane. I don't think the LA Fitness corporate office cares if customers are upset about this. There goal is just to have their employees sell as many gym memberships as possible. So if you're looking for a place to do lap swimming, be aware that this is going to be a major issue. read more

A crowd favorite amongst those in the 626, particularly in Arcadia, Temple City and neighboring San Marino, this gym had all the necessary features for a solid workout routine, including abundant cardio machines such as ellipticals and treadmills. The free weights are lacking given the size of the population that frequent the gym, but is manageable if one visits during off peak hours. read more

LA Fitness - Gyms Near Me - Arcadia, California

The workout environment here is fantastic; the equipment is comprehensive and kept impeccably clean. What impressed me most, however, was the staff's attitude--they are highly professional and patient, unlike the staff at some gyms who seem interested only in sales. Whenever I encountered an issue with a piece of equipment, they were always quick to offer assistance. Working out here feels incredibly relaxing and stress-free. I highly recommend it! read more

Terrible place. I had a guest pass that they did not honor. The manager Sam walks in looking me up and down like a gangster and says "it's $20 or else you can't come in" The front desk lady and all the staff looked at me as though I was out of place. Like they've never seen a black person before. I wanted to use my guest pass to see if maybe I wanted to become a member here. I guess that's a big No and if you're black I wouldn't recommend stepping foot into this place ever. read more

Very welcoming, great Management Team. Definitely will recommend this place especially to play some ball

I really appreciate staff here especially Arjuna for his enthusiasm and greeting everyone with his friendly smile! Also shout out to Francesa! She's super nice as well. In terms of an excellent place to work out though, sometimes it gets super packed and the gym goers here always leave the dumb bells in who knows where and I find myself mostly wandering around trying to find the weight I'm looking for. The place can get dirty too (I found a dead cockroach once eek). Other than that, some perks of this LA fitness includes the sauna, the swimming pool and free work out classes including yoga! The mats they provide are battered though so I would suggest to bring your own. They share a lot with Vons so parking is easy! read more

jacuzzi is not opening and no one told me about it. Plus some gym equipment are broken never repaired. Next time please post sign in front door jacuzzi not working so I dont waster my time . read more

LA Fitness - Gyms Near Me - Arcadia, California

As a newcomer to the gym scene, LA Fitness is a pretty good experience so far. I've only been to 24hrs as a guest over 7 years ago, so my gym culture knowledge is going to be limited in this review. The staff and trainers are friendly and welcoming, creating a helpful and supportive atmosphere for someone as intimidated by the gym as me. My free personal training session with Charles was actually very insightful. While the cleanliness is generally maintained, the downstairs bathrooms could use some attention as they tend to be wet with no paper towel dispenser or dryer in sight. Additionally, there are occasional issues with some machines not functioning properly, which has confused me a few times. While it's not a big gym, the equipment seems well maintained and I've actually enjoyed learning how to use them. The only real downside is the overcrowding during peak hours, making it a challenge to find parking as well as navigate around the gym floor. However it's an easy jog over during those times and I find this location easy to go a few times a week. Overall, I'm enjoying LA Fitness as a beginner kickstarting my fitness journey and so far it's been a solid experience. read more

My family and I had an extremely disappointing experience at the LA Fitness in Arcadia, specifically with the so called manager, Sam C. We had a simple question about the guest pass rules under the family membership plan, but instead of helping, Sam was rude, dismissive, and openly said he "didn't feel like helping." He even made a condescending remark to my mom: "I don't really feel like helping you anymore." My mom, who has been a loyal guest at this gym for over a decade, stepped in to address the situation calmly, but Sam continued to deflect and refused to properly answer or resolve anything. No other staff member or manager offered assistance, which was equally disappointing. As a 'manager', Sam should be setting a positive example for his employees, customers, and potential new members. Instead, he chose not to help, dismissing us and in the process losing multiple customers for the future. He sounded and acted entitled due to his position/title, and it is extremely disappointing to see how he would act and treat other prospective clients. Our experience at this location isn't uncommon, as many others online have reported similar problems, showing this is a recurring issue with poor management and customer service. As long-time supporters and clients of LA Fitness, we are extremely let down. This location needs urgent improvement in customer service, accountability, and leadership. read more

Sam was very helpful ! Clean facility and good music. The Zumba class was playing "golden" by huntrix !

This gym is pretty nice with a good amount of workouts but there are some dusts some places which need to be cleaned

Short stubby male Hispanic worker who was balding called me annoying and kept telling me to just buy my own pass because I was waiting 10 minutes for a friend to bring me in with his guest pass. Arcadia location very unprofessional and unsatisfied was just about to buy a pass to read more

Staff attitude is terrible as usual. It has never improved for the past 20 years. I guess it's not surprised because the corporate doesn't even care. read more

I wanted to thank Sam for helping me out today! Very professional and answered all my questions or concerns I had. We need more individuals like him! Thank you again Sam read more

You can tell this is an older LA fitness location that is definitely in need of some modifications. It has one of the strangest layouts I've seen. It is very narrow but long. The cardio machines are on the first floor and the weights, machines, and bathrooms/locker rooms are downstairs. The weights section is a mess. Half the dumbbells are nowhere to be found. Half the plates are also nowhere to be found. I had to circle the entire floor just to look for two 5-lb plates. There are only 2 cable machines, and one of them was broken. The weights section was not very impressive- there was limited equipment and it was not organized. The machines seemed adequate. Since it's located on the lower level, there are no windows and the dim lighting gives dungeon vibes and is quite depressing to be honest. Locker rooms were pretty standard. The entire time I was there I did not see anyone cleaning, so it looks like they are quite understaffed. I am so glad I don't usually go to this LA fitness because I somehow left the gym feeling worse than when I first came in. Part of the problem is the gym culture, but I think staff should also do a better job of ensuring that equipment is where it is supposed to be. This gym could also use some renovations. read more

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask. All customers are not expected to wear a mask. It's optional now. Some of the staff also wears gloves while cleaning. There are some hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is decent. There is parking in the front of the building. If you come here during peak business hours, good luck finding a spot. If that happens, park on the street and walk over. They share the lot with several other establishments, so the lot can get full very easily and quickly. Establishment & Staff: The gym itself is pretty clean, neat, and tidy. The staff here are very friendly, helpful, and chill. They accept both cash and credit cards. There is no credit card minimum. read more

Today I worked out here around 10:00 a.m. on Memorial Day. I used the women's restroom and the stalls were an absolute pigsty. There was lots of wadded up toilet seat covers and toilet paper on the ground. This was in several stalls. People tinkle on the seat and don't wipe it up. Usually, they have staff cleaning the place but it looked like no one had cleaned in quite awhile. It's a holiday so maybe they are short staffed. I told the woman up at the front desk who seems to be some type of manager and she said she would let someone know but when I went down there almost an hour later, no one had cleaned up anything. Really, my main complaint is with the people who use these bathrooms. Do you do this at home? Don't be gross. Pick up after yourself. Other people don't want a mess like this. Disappointed. read more

LA Fitness - Mess in bathroom. People, please clean up after yourselves - Gyms Near Me - Arcadia, California

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I was back in Arcadia for a week visiting family, and decided to check out the LA Fitness here back home. This location is clean, spacious, and has all the equipment I needed for a solid workout. From cardio to free weights to machines, everything was in great condition and well-organized. The gym never felt overcrowded, and the atmosphere was really positive. A special shout-out to the manager, Sam--he was incredibly welcoming and professional. He made the whole experience smooth from the moment I walked in. Even though I was just visiting for a short time, I felt right at home. If you're in town and looking for a great place to get a workout in, I highly recommend this LA Fitness in Arcadia. Can't wait to come back next time I'm in town! read more

Got a 7 day guest pass from a friend that's currently a member. Signed up online and came in to use it. Was greeted by a rude salesman that hates his life. He lied and told me that since I was a member 3 years ago I cannot use the guest pass. I called corporate and they informed that it's not true. As long as I haven't been a member or used a guest pass in the last 6 months I should be able to use it. Then he proceeded to tell me I need to make an appointment and my pass was only good at another location. Guess what? Corporate confirmed he's lying . Gonna sign up at 24 hour fitness instead. La fitness has the worst predatory rude salespeople on earth. Every sales guy here needs to be slapped across the face. read more

Great gym and facilities. It is very well kept! Plus the manager is such a great guy! he's helped me out a few times!

Been here a few times to walk the treadmill only. In peak hours all the treadmills are all taken but when I'm on it, I walk about 1-2 miles!