First off, I'd like to say that the Zumba instructors at Get Fit are fantastic!!! I previously took class with Sylvia and Tanya, and they were both fun, high energy with great, positive energy. I really miss taking class with them. Julia is also an amazing Zumba instructor and she still has class at Get Fit. Take her class if you can!
Now, why the 3 star rating then? I gave 3 stars because the owner did not honor a special that I purchased. In the first few years of Get Fit Factory being open, the business ran a special promotion. You would buy 10 wristbands and the big selling point was that they never expired. NEVER EXPIRED. Meaning you could use them whenever. I bought them thinking to myself, "that's great because my life is crazy hectic and I probably will not use them up consistently or quickly." My life was going through some big changes at the time.
I still have 5 of those wristbands (see photo) and recently contacted one of the instructors because I wanted to use them and take class again. I'm pregnant and Zumba would be a great way to keep my pelvic floor in shape and prepare for baby. I wasn't sure what the Covid policy was or if they were doing in-person class or zoom. After she inquired with the owner, she let me know that the owner said the wristbands were no longer going to be honored, even though they had no expiration, and they hadn't been honored for a long while. It doesn't seem like it's been that long though that they haven't accepted them, since the business had a posting on it's FB page in early 2020 that mentions the bands (see photo).
Now grant it, Get Fit Factory opened forever ago in 2012. I believe I bought them in 2014, maybe late 2013. However, it really irks me that I bought these from a promotion with the promise that they didn't expire, and now they aren't being honored. Again NO EXPIRATION, which was great because at other places, you buy a card, wristbands or whatever, and they do expire, and that's always such a bummer when you can't use them up in time. It was a great promotion for a new Zumba studio.
I waited awhile to post this review to see if my feelings changed but they haven't. I don't feel as though I can be a patron of this place again because this just feels wrong. As a business, if you make a promise like that, you should honor it. It really gives me a mucky feeling about it all because I essentially wasted money on a false promise.
But anyways, the Zumba instructors are great, just be warned about no expiration promises. read more