Came out to look at our chimney, told us our chimney was fine and usable. However, in asking…read morequestions about problem areas I noticed inside our chimney, which he missed, our chimney was then deemed unusable. He went on our roof to inspect the chimney and removed a temporary cover, dropped it over the side of our home. When I mentioned the cover is used to keep insects and rain from falling through, he said he'd be back to replace it. After he promised a quote with the different options, he stopped responding. I followed up a few times and he forgot who we were and asked me to send photos of our chimney so he could remember. I tried to follow up with him again and was ghosted by him. While he seems responsive at first, I think our chimney may have been an issue he's never seen before and didn't have experience with. I recommend using a more experienced company and one that's more responsive.

Had a great experience with Michael. Was able to get an appointment quickly to have my chimney…read moreinspected and cleaned before moving into our new place. Michael is incredibly knowledgeable about all things fireplace and chimney. He also gave some great recommendations on updating the fireplace to make the whole room look better. Would definitely recommend.

This was our first duct cleaning, and we couldn't be happier. Tim arrived on time, was…read moreprofessional, and did a great job. The pricing was reasonable and scheduling was quick and easy. Highly recommend!

On time. Easy to contact. Reliable, clean operation and…read morehonest price! Will do business again!

Too bad they only offer 5 stars-I would've rated them 10! We…read morehad a fireplace service out a couple of weeks back. The tech opened up the fireplace, banged around, and determined that we needed $2550.00 worth of work done on the unit. Jonathan was my second opinion for the job. He opened it up, looked around, and determined that it simply needed a good cleaning and some adjusting. He cleaned the unit and the exhaust, worked on it for roughly an hour, and had it working like new, for less than half the price the other company quoted us. On top of all this, Jonathan explained to us exactly how the unit worked so we would have a better understanding of the lighting process. Now a bit about Jonathan. This man is bright (extremely), honest (my instinct tells me as much), and has a frankness in his demeanor that is fresh and welcome in these times where everyone seems to be on the grift. THANK YOU JONATHAN!!!!! This was an excellent experience!

I contacted Jonathan to arrange for a technician to clean our chimney. It had been approximately…read moretwo years since Chimney Sweep Masters last serviced our chimney. We were satisfied with their previous service and chose to use them again this year. Once again, we were very pleased with the prompt and professional service provided by Robbie, the technician. P.S. We live in Santa Clarita and were happy to know that Chimney Sweep Masters serviced our area.

URGENT: A company is IMPERSONATING Mary Poppins Chimney Service!! Danny and his father are the…read moreLEGIT operators of this company. A FAKE and UNETHICAL couple of individuals (including a woman who claims to be called Grace) wrongfully edited the number of this listing! The REAL number is: the 877-767-6901 - the FAKE numbers had an area code. It's truly disgusting. They quoted over $1000 and gave bs reasons why it was that price - then casually dropped the price hundreds of dollars on a whim !!! Thank goodness we realized it was clearly NOT the legit company! We have used Mary Poppins (Danny and his father) for YEARS! They are top notch. It's is despicable that a pair of crooks are to trying to ride on the coat tails of their years of hard work. Danny and his father do NOT have foreign accents - so if the phone picks up with a foreign dialect, that is not them. Only call: 877-767-6901 They have a great van with their company graphics all over it. Get the REAL chimney sweeps not California con men and women. And if you want to play them at their own game, here's one of the numbers of the FAKES: 805-321-6583

Danny was amazing! I called him to help convert my wood burning fireplace gas line into a gas log…read moreset. He came over the next day to take a look, suggested kits for us to order, and was back right when the product arrived to install. The friendliest person & so incredibly knowledgeable. If I ever need our chimney or fireplace serviced again he's exactly who we will call!

We recently purchased a home and during our inspection were told the part we needed was virtually…read moreimpossible to source -- and that we'd likely need to replace the entire chimney. After connecting with the company on Yelp, I sent over the full inspection report ahead of the appointment. Before even arriving, Joseph had already reviewed everything thoroughly and came prepared with thoughtful answers to all of our questions. When access issues prevented him from completing the inspection on the first visit, he promptly returned the following week to finish the assessment without hesitation. Not only was he able to track down the replacement part, but he ultimately saved us a ton of money by avoiding a full chimney replacement. He returned the following week to complete the repair, and the entire experience was seamless from start to finish. Joseph was honest, responsive, incredibly kind, and professional throughout the entire process. He cleaned up carefully after the work was completed and made what initially felt like a very stressful situation feel manageable. We would absolutely work with him again and highly recommend him to anyone looking for trustworthy chimney or fireplace work. Great value and great service.

Great company. Our technician, Joseph, was thorough and explained everything clearly. They did an…read moreexcellent job, took care to protect the area around the fireplace, and cleaned up completely once the work was finished. I highly recommend their service.

Nice people and efficient. Jason is a pro. He worked…read morediligently on our project. Our fireplace is now back up and functioning well.

I had Pacific Fireside do work for me at the end of last year, and overall, I'm really happy with…read morehow everything turned out. We had a strong soot smell coming from our fireplace, likely from years of wood burning by the previous owners. Eli initially recommended a full cleaning along with gas logs and a top-sealing damper. When that didn't fully resolve the issue, he came back out to reassess and suggested installing a full gas insert as the next step. What I really appreciated was that Eli credited us for the previous work (gas logs and damper) and helped us choose an insert that made sense. The only hiccup we experienced was with the third-party vendor supplying the insert, since we initially had to pay them directly and ran into some issues. However, Eli stepped in, handled the situation, and arranged to pay the vendor himself, allowing us to reimburse him instead--which made things much smoother. Throughout both the initial service and the final installation, his crew was prompt, courteous, and efficient.

Danny is amazing. He knows everything about fireplaces. He is professional, kind, and will answer…read moreevery question you have. He converted our wood burning fireplace to gas and fixed the cover on the chimney itself that was rusted. I designed the new fireplace with sand, driftwood and pebbles. He let me arrange it alongside him and listened to every detail I wanted. I'm so appreciative. Him and his colleague even helped me move something really heavy. Wonderful company. Thank you, Mr. Chimney Sweep!

I have 3 fireplaces, including an original masonry fireplace from the 1930s, that hadn't been used…read morein years. I called DannyLee to arrange an inspection and see if any work needed to be done before I lit fires in them. I am so glad I did. DannyLee was honest and communicative during the entire process. He clearly explained what needed to be done and what my options were. The final project included cleaning two of the fireplaces, a complete reline of the masonry fireplace, repairing/bringing the crowns up to code, and adding rain caps and a fan. Additionally, I had him and Rudy install gas log sets in all three fireplaces and glass doors on two of them. I was especially impressed by their professionalism: for the masonry reline, they actually built a 'clean room' to protect the rest of our home from the dust and debris! The work required several visits, and both DannyLee and Rudy were consistently friendly, courteous, and professional. Even with the extensive amount of work performed, the pricing was very fair. I can't recommend them highly enough.

Five Stars -- Above and Beyond Service!…read more We recently had an issue with our gas-electric fireplace not turning on. We tried everything we knew -- including replacing batteries and searching online -- but couldn't get it working. Every other fireplace company we called either wasn't available for weeks or wanted to charge a couple hundred dollars just to come take a look. Then we found Fiddler On The Roof and wow... what an incredible experience! Due to scheduling, we connected with our technician Enrique over the phone via FaceTime, who was not only quick to respond but genuinely friendly, kind, and so easy to talk to. He instantly recognized our unit, and started walking us through troubleshooting steps we never would have figured out on our own. Within just a few minutes the fireplace lit up perfectly again. Enrique genuinely cared about solving our problem, and he absolutely earned our trust. We're now scheduling him and his team to come out for a full maintenance service -- and to take a look at our other (older) wood-burning fireplace with a gas line to see what can be done there. The company's onsite service pricing is very reasonable too, so it's a no-brainer. Enrique was knowledgeable, honest, personable, and truly went above and beyond. We're extremely grateful and will definitely be long-term customers!

This company provided an outstanding service from stat to finish. They inspected, provided a…read moreprofessional report with images of the damaged areas in the chimney, their recommendations and costs of repair. They performed repairs professionally , cleaned up thoroughly, provided images of the repair in a followup report. Even repaired my outdoor fire pit that had never worked properly for 2 year before they left. They left me with best recommendations on use of the fireplace and fire pit. I was very pleased with their work and feel safe using my fireplac. Worth every penny! Highly recommend Fiddler on the Roof

I ended up hiring the chimney brothers to take care of my new gas log set install, they were on…read moretime. Did a great job and left my home cleaner than before!! I had a bad experience with a different chimney company at my mother in laws home, so I was first hesitant about having this service done. But Joseph arrived and I just knew I made the right choice, he was so patient explained the whole process and I felt very sure and had ease of mind with him. He came back a week later with the logs and finished the install very quickly. I hope this review reaches all of you guys! I'm so happy with my new gas log set and can't wait for a chilly evening to enjoy it! Don't forget to ask for Joseph! He's the best! Great value! Great service!

Chimney Brothers are fantastic! Joseph came out to our house for a consultation and about a week…read morelater was back to install a new gas system with ceramic logs that was 1,000 times better than the existing system. He was super professional, courteous and performed excellent, clean work. We are beyond thrilled with the results. Thank you guys!

We had a great experience with Philbrick's Chimney Sweep. We have two gas fireplaces (one on each…read morefloor, stacked vertically) that hadn't been used in over 10 years, and we wanted to get them cleaned and fully inspected before renting out our home. They were extremely thorough and professional throughout the entire process. They carefully cleaned and inspected both fireplaces, recommended and replaced the ember wool for one of the units that was clearly deteriorated, and provided a detailed condition report. We had previously noticed a slight odor when using the upstairs fireplace, so we especially appreciated how methodical they were in checking ventilation and ensuring everything was working properly. In the end, everything checked out and we received a clean bill of health, which gives us great peace of mind. The level of service, transparency, honesty, and attention to detail made it worthwhile. They did not upsell or use scare tactics, which we really appreciated. We'd much rather know everything was done right than cut corners on something safety-related or pay for unnecessary services. Overall, highly recommend if you're looking for a thorough, honest, and professional chimney and fireplace service. We wouldn't hesitate to use them again.

Integrity -- that's the word that best describes this business. Not only are the prices fair, but…read moreMike and his team are punctual, professional, and genuine. They left my home in immaculate condition and were extremely easy to communicate with--knowledgeable, straightforward, and respectful throughout the entire process. This is the second year in a row I've called in Philbrick's Chimney Sweep And Services for my 3 fireplaces I look forward to many more years working with them. Highly recommend.