Every time I call for service, there's no one available to even take a basic report for stolen…read moreproperty. That's unacceptable. Taking reports is the bare minimum, and this department can't even do that consistently. It's clear the problem isn't the public--it's how the department is run. Stop being overly selective in hiring and start getting people in the door who can at least handle reports and basic calls. Not every situation requires a sworn deputy. Hire civilian staff, train them, and let deputies focus on actual crime. Right now, it feels like resources are mismanaged and the community is left without support when it's needed most. If you can't respond to basic calls or take reports, then what exactly is the service being provided?

I called a Friday night at 10PM and stayed up to wait for the police for an incident that happened…read moreat a property I'm renting out. I called at 11:30 PM to check if they were coming and it seemed like they had never heard about my original call whatsoever. I called every hour after that just to hear that all officers were busy attending life-threatening incidents. I stayed up until 4:30AM just to find out they never intended to come out. This is why voting (in fact, today is election day for Lancaster) is so important. Vote for people who prioritize citizen safety. How are citizens suppose to communicate their disatisfaction with the current Department and advocate for more police presence in a city riddled with crime and theft? Clearly there is not enough police to keep this City safe and nothing has been done to make a real difference.

Highly recommended for small, medium or large work. Came in right on time to do the job clean,…read moreprecise and make sure everything is checked and safe. Completed the job in one trip within time. Repaired a leak from one of my sprinkler heads and checked all other heads as well while he was doing the job. Straight shooter and very knowledgeable.

Excellent service and attention to detail. They met our church compliance requirements on time and…read morewithin budget. I would highly recommend them. Thank you, Hugo.

I'll go early in the morning it might be a license or registration and I get in and outread more

Worse experience the girl in the front with red/orange dyed hair and black glasses is by far the…read morerudest person. I waited to ask for her help and She told me can't you see 8 people talking to me. She started trying to argue with me over an appointment that was made all she had to do was check us in. I will never go back. I would rather drive an hour to go somewhere else. Idk why everyone is so rude and bitter if you hate your job find another. All she had to do was check me in and move on but she kept wanting to get a reaction she's lucky but I hope she gets someone worse than her. Now because of her I have to waste my time and gas. Thanks a lot for nothing.

Best company! Professional and great quality service. I…read morehighly recommend this company for all your fire extinguishers and other related needs..

I found Axes in a general search. Reviews elsewhere were really good. So I gave Gabe a call. His…read morepersonality and attitude were great. He and his team are a mobile service and he was extremely accommodating. He has many years of experience and services not only a one extinguisher call like myself but services businesses with multiple fire suppression systems as well based on our conversation. I will use his company again without a doubt ! Nick.

EVR Fire Protection repaired our broken fire sprinklers. They were fast and professional, and…read moreresponded to messages & phone calls quickly. Their prices were in the middle of the pack when I was soliciting bids. (Not the cheapest, but far from the most expensive.) Also: when EVR was doing the repair work, we had a plumber on site doing other repair work. The plumber was impressed with how quickly EVR did their work, and offered to refer them to clients who needed sprinkler repair work.

Replaced a malfunctioning Potter Flowswitch. He quoted the best price and did a fantastic job…read more Responsive and quick and handled an unexpected wiring problem too.

In an industry so chaotic, Aizen Fire Protection remains calm, professional, and in control…read more I had the pleasure of crossing paths with the whole team. I had a complicated project, but they executed it with precision. They are always happy to explain this confusing process and they work fast. They passed my ansul inspection on the first try!!! Some would call it luck, I wouldn't, it was the craftsmanship and skill. This is not a generic chatgpt answer, they really take care of your project.

Love this company I have work with them on 2 different restaurants and a catering kitchen never…read morehave any issues the work from start to finish is second to none

Fast, efficient and reasonably priced! They response quick,…read moreset up a service date within the week. I quoted other companies it takes them days just to email me what I need. Or asking for ridiculous price. Guardian fire is no BS. They charge a reasonable min services $ covering the work and material within the range. Rick arrived on time and get the work done nice and fast. Invoice was sent right away with details. Accepting most payment forms even Apple Pay. We feel so secure! High recommending!

had a great experience with Guardian Fire Protection, especially working with Rick. He was…read moreextremely professional, respected, and very quick to respond. I was in a difficult situation after the previous contractor I hired to install my fire sprinklers unexpectedly passed away, leaving the work unfinished and not passed by inspection. Rick stepped in and handled everything efficiently. He worked directly with the city, resolved the outstanding issues, and got the project completed promptly. The entire process was smooth, and his knowledge and communication made a stressful situation much easier. On top of the excellent service, the pricing was very fair. I truly appreciate Rick's professionalism and reliability. I highly recommend Guardian Fire Protection to anyone needing fire sprinkler work done right.

I had a great experience with American Fire Protection Systems, Inc. from start to finish. I…read moreinitially spoke with Danny over the phone regarding residential fire sprinkler work at my home, and he was incredibly informative, kind, and professional. He took the time to provide thoughtful feedback and guidance, and even offered to FaceTime with me so I could walk him through the scope of work. That alone gave me a lot of confidence. Danny put my mind at ease knowing the work--simply capping off a fire sprinkler--would be handled correctly, safely, and fully up to code by a licensed professional. Scheduling was seamless, and they were able to send a technician out first thing the very next morning at 7:00 AM. Erik, the service technician, arrived right on time and was equally professional and knowledgeable. He assessed the situation, confirmed what needed to be done, clearly explained the process and timeline, and got right to work. His work was quick, efficient, and clean, and he was someone I felt completely comfortable having in my home. I would absolutely use American Fire Protection Systems again for any future fire sprinkler needs and highly recommend them to anyone looking for a company that values professionalism, competency, efficiency, and outstanding customer service.

I highly recommend American Fire Protection Systems. When I had a pipe leak that turned out to be…read morethe sprinkler system pipe, they were the only ones who knew how to shut the water off. Golden State Water didn't call back until hours and hours after I reported a water leak emergency, and the regular plumber who came out (while a really excellent person) unfortunately didn't have the licensing or training on how to solve this. The team at AFPS hopped on a FaceTime call with me and talked me through locating and shutting off the water and open the drain valve to prevent further water damage. Afterwards, they were able to come out and fix the specialized pipe. Their price was reasonable, they had a positive attitude throughout, and even identified a problem with the build where it looks like the builder didn't put a nail plate in the stud to protect the pipe. They installed a nail plate at no added cost at their own expense. Overall, they solved what was a quickly growing disaster and I am very grateful for their support. Also, although I'm leaving a glowing review--they never asked for a review. They didn't offer freebies of any kind for a review like I've seen with some other businesses. These guys are the real deal and they'd be the first ones I'd call if I ever had a similar issue in the future. Thanks for your help, AFPS!

We had a great experience with David B. this morning. He was punctual, efficient, and informative…read moreduring our service. This company's response time is incredible. We were accommodated within 48 hours of initial reach out and the level of professionalism throughout the process exceeded expectations.

They were very nice and easy to work with on such short notice. The gentleman that came to my…read moreoffice was very informative and gave us feedback on the current fire extinguishers. He was able to service them on the spot and was able to let us purchase refurbished ones as well.