Very rude costumer service!!!! They make you pay before the massage and asking cash and asking leave tips!!!! All about money, no care no dedication, no kindness! Not going back!!! read more

Every time when I come I always receive rude service! I came again and wanted to have 90 minutes massage for two people and they told me they are booked. I asked them if I can schedule an appointment for any other time. They told me to call (not sure why do I have to call if I am already there) I was calling 5 times and left a message, they never called me back. Massage was ok, but again with rude attitude and constantly asking for cash ONLY and remind about tips! Not sure how they can do a business with this rude customer service ! Going to find another place who is more welcoming! Good luck! read more

Made reservations 2 weeks ago to treat my sister for her birthday. We arrive five minutes early for our 2:30 appt to be be told they had us down at 3. Thirty minutes- not a big deal after driving from Mission Hills for 45 minutes...so we wait. At 3 when we expect to begin, a couple enters the spa. They state they have a reservation for 3:00. The receptionist decides it is their appt down in the books at 3 and we don't have a reservation. No apologies, no offer to make it right. So we went to Karma Spa in Hillcrest and had awesome services and left massive tips. La Cost Massage, you screwed up. read more

The place is very quiet. I always with Jack, and he is awesome. He makes me feel very relaxed. But they told me he left last Sunday because he was sick. I feel sorry about him. There is a new guy, his name is also Jack. I would like to say that he is also amazing! Very enjoyable experience here！ read more

La Costa Massage - foot reflexology massage chairs - Beauty & Spas Near Me - Carlsbad, California

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I went in looking for a half hour massage during my hour lunch break. They said that they could do it, but that the hour massage was 49.99, however the half hour massage was only 10 dollars cheaper. When I mentioned that would be a waste for me to only do the half hour, I should do the hour and then leave when I need to, they said that wasn't an option. So if you can't do the full hour say you can and then just "have to leave" prior to your hour, don't tell them ahead of time, you'll lose 30 minutes of additional massage and only save 10 dollars. I hope to come back and actually get a massage but their lack of effort to be flexible with my hour schedule left a bad taste in my mouth, and seemed unfair, more like they just didn't want to work at the time I came in which is why I'm only giving them two stars. read more

I had a great massage with Hanna, no better way to spend a Friday lunch break. She was very thorough and got all the right spots!! Definitely recommend and will will certainly return! read more

Just had an excellent 90-minute massage with Sally. I asked for some reflexology and she did a great job on my feet and legs. Super relaxing place that is clean and quiet. I've been here for evening foot and leg massages a few times (awesome) but this was first full body. My fee was $95. read more

Girls day at the spa! The three of us went for massage and picture this, we are all in our sixties, OK if I have to be honest one is in her fifties but we are all high maintenance! One of us has a spinal injury, then I can't be touched on my right arm from the elbow down, and we are all very picky about our massage! Spinal injury is nothing to mess with and the Lady was educated and knew exactly what should and shouldn't be done and my friend was extremely comfortable and could get some well needed relaxation. On top of all of us loving our massages the place was very clean, had great heated tables, quiet rooms and nice music. Highly recommend! Now I know why my friend has been coming here for quite some time. read more

Amazing customer service, professional, and friendly. I highly recommend JULIA! I will be coming back. I had some injuries and was able to communicate that with them to avoid massaging those areas. Thank you La Costa Massage! read more

Great 30 minute treatment with Anne. Quiet, relaxing, Comfortable. A little too dark for my preference but it helps with relaxing. Great balance between pressure and her not too deep. Great little gem in our area. read more

Clean, friendly, kind and great massages. They are checking temperatures and everything is extra sanitized and clean. Both my boyfriends massage and I were exceptional. Would definitely recommend! read more

TV noise, people talking on their phones loudly in the hallway, masseuse stepped on my elbow and put her body weight into it (Ow!), masseuses phone was constantly buzzing, when I asked her "could you please silence your phone" she said "no," she was texting while massaging me, masseuse used hot stones and when she put them on my back they were burning hot and my whole body jumped. The only good thing was that there was a heating mat on the table. I gave her a $10 tip and she got super angry at me. read more

I've been here a variety of times over the years and overall have had great experiences. Others have mentioned things about talking in hallway / TV noise etc and I suppose I've noticed that as fairly standard at a lot of spa/massage places. Keep in mind this is about $50/hour, so in some respects you get what you pay for, right? Julia and Kitty are my favorite here. read more

Best value you will ever find for a 60 min massage. It's not fancy but I appreciate the simplicity and affordability.

I went back after talking with the manager. They offered me a free 30-minute massage which I had with Anne. She did a very good job, so I was pleased. I probably would still never come back. Also, apparently the woman who did my first massage is no longer working there. What I don't like about this place is the way employees leave reviews on here talking about tips. LOOK, if you don't do a good job, don't expect to be well-tipped. That's how tipping works. It's not necessarily based on standard alone, it's also based on merit. It's how we, as customers, let you know we like the work you did. Also, if the massages are cheap, the tips will be cheap, too. read more

It's a decent place. I have had a couple of massages there lately and can say that they did a great job. First I saw a male who was good. He worked out a lot of my knots. The second time I had a female (younger) who was fantastic! I have had many massages in my life including in Asia and this last massage rivaled some of the best. Good Job! read more

Don't let the exterior fool you, it doesn't look like much from the outside, but inside it is clean and has nice chairs for massages. Prices are very reasonable and the masseuse are very friendly and good. I have gone twice and both times have been excellent. I recommend the 1 hour foot massage, its the best! While you can walk in best route is to call in for a reservation. Don't use the online reservation system as they don't check it often. read more

Wow!!!! I just got a massage here from Jack and it was one of the best I have had! The pressure was perfect, not too hard, not too soft, and he pressed all the right spots. I immediately felt safe with him and was already relaxed 10 minutes into him rubbing my head. He was super professional and had a rhythm that just completely unwound all my stress. Afterward he gave me a cup of delicious hot tea! I felt so soothed, nourished and well taken care of! In addition this spa recently remodeled and it looks great! Everything is very clean and nice. If you are trying to decide where to go, look no further, go here and let Jack make your day. Thank you Jack, you ROCK!!! read more

Never again, the cashier charged us before the massage, when we finished, the cashier left home and never told the manager that we paid. As we were on the way out, they asked us to pay again. When they asked us to pay again, we really thought they were joking, but they were serious. After 10 minutes arguing with them, the cashier called and confirmed we DID pay. I will NEVER use them again, make sure you have a receipt since they may try to charge you twice. read more

Excellent foot massage and body massage ever!!!! Strongest HANDS ever!!! Well worth it clean professional and exceptionally strong!

I've been to La Costa Massage twice. The first visit I came here for a couples massage with my fiancé. We arrived at La Costa Massage and the appearance took us a little off guard. This is not a fancy spa - it's older, has small rooms with no extra frills. Unlike other massage parlors that I've been to, they did not have us fill out a waiver describing where our problem areas where and which type of massage we would like. La Costa Massage showed us right into our room with no questions asked. We got settled in to our room and waited for a good 10 minutes for our massages to begin. My fiancé walked away feeling rejuvenated but my massage was sub par. I requested medium pressure, however, it felt as if the masseuse was lightly brushing my back. I told myself I probably wouldn't give La Costa Massage another shot. However, everyone deserves a second chance, right? I came back reluctantly. This is the closest massage parlor to my home and I was in a time crunch. I walked in, with no appointment and was greeted by Lisa. She walked me to my room and returned in a few minutes. I had low expectations given my first visit and was BLOWN AWAY. Lisa asked what pressure I wanted in addition to what areas I wanted her to work on. It was one of the better massages I've had in a while. I plan on returning but will call ahead of time to see if Lisa is working. read more

I just had the BEST massage done by Iris. Strong and she knows the body well. I highly recommend her and La Costa Massage. Immaculate and the staff is very welcoming and friendly. Go see Iris, trust me. read more

Very good massages, and nice venue!!! However, I gave them gratuity, but then they pressure me into paying more than I gave, which is very unprofessional!! I really didn't like that, and it was very uncalled for!! Not a fan of this place sadly!! read more

It was a good experience however I didn't like that massage was in a room filled with 20 people. I expected maybe 2 person a room. The massager was good. read more

PLEASE DO NOT WASTE YOUR MONEY!!! No matter how badly you need a massage DO NOT go here. I promise you will regret it. It was one of, if not THE WORST massages of my life. I then let the manager know how bad my experience was and told her I didn't want to pay for the massage. She told me I had to pay and could not leave. She then called the owner who said the best they could do was give me $10 off. Instead of making a scene I decided to pay and leave as quickly as possible. I will never go back and I implore you to do the same. read more

I go here frequently. Nice folks. Full massage is mostly back massage, if you expect Full massage like any where else. No one speaks English, that is a bit frustrating. I don't know if they had English speaker staff before. It's very clean. read more

A friend of mine bought me a 90-minute massage there for Father's Day when I went to redeem it they told me it was used by somebody else which was impossible . Tried to charge me again. Saying sorry it was used. The person that bought it for me was out of state and I assure you it was never used . I have been going there for years and as of late the therapists that used to work there aren't working there anymore. The actually had the audacity to play dumb with me. And I have been going there for a long time no more. read more

If you're looking for a massage, dont come here. If you're looking for someone to rub lotion on your body for $60.00, do come here. The masseuse spoke no English so there was absolutely no way to communicate where my pain was or what pressure I was looking for. She wasn't even in her massage nor was she thorough. I opted for a full body massage and my feet were in her hands for a total of 5 seconds each. She spent over 30 minutes stretching me. Never again! read more

I was pretty discouraged reading the reviews, but decided to give them a shot. I let them know that I read their reviews and I was giving them one shot to give me their top notch talent. They put me in with Lisa, and although she barley spoke English, it was an excellent massage. I would definitely go back and ask for Lisa. read more

I don't know why people give a bad feedback. I think this place is okey. Clean and quiet, massage is on average. ( not the best, but that is okey. I have tried more than 10 different place in a year) I would say they are hardworking girls. If you have request to focus on you shoulder/ arms please tell them! They barely speak English but the front desk can help to translate. My back neck and shoulder feel sore so I told them to work more on those part. They listen to me and spend the most of time working on it ( I think they spend around 50min on those parts). So please make sure to give them a great tip! I give at least $10 for my massage. You should know that they get paid very little for doing the massage and rely on tips that you give to them. When you say they did a great job please make sure you also give a great tip. The reason why I mentioned the tips is because when I walk into the store, someone just finished massage. She said everything is perfect but only leaves $7 as tips. The most interesting thing is she said she paid more than 20%. Oh come on! 50 times 20% equals 10! 10 is more than 7. that customer refused to give 3 more dollars and ask the front desk to say sorry to her! She also says she will write a bad Yelp review. Excuse me?! Really? ! I feel embarrassed when I stand there hear the conversation. I know when people ask you to tip more is not a good experience, but If you give a tip on average( especially when you say they did a good job) I am sure they will not ask for tip. I feel that customer just want to take advantage on them. That is not good! read more

La Costa Massage - Beauty & Spas Near Me - Carlsbad, California

Very professional... relaxing atmosphere! Jack is a true healer..I come in feeling ruff..I leave feeling renewed and anxious for my next visit! I highly recommend him! read more

My husband and I used a Groupon for the deep tissue hot stone massage. The massage therapists were incredible! They constantly communicated and asked what we wanted. My massage therapist used the perfect amount of pressure and demolished the tension and knots. One of the best massages I've ever had. They took the time to do a quality job and I didn't feel rushed like other places. read more

Wife told me to check this place out since she gets reflexology done there. I have had a few massages in my life and can firmly say this place was definitely in the bottom of order. The massage was decent and the reflexology was lacking but it served it's purpose. I brought cash to pay for the service (60 min massage and 30 reflexology, $75 cost) and they didn't have the correct change for the $90 I brought so I asked the receptionist for a $5 back and give the remaining $10 as a tip to the masseuse. After I was finished, I went to leave and the receptionist handed the masseuse the $10 tip... the masseuse looked at me kind of disgusted and said "kind of light..." and I said I don't understand. They both began to laugh at me and said they normally get $10 tip per hour of work and they both starred at me which made me feel uncomfortable and basically forced to give her the remaining $5 I had left over, which I did to get the whole time over with. I hope they enjoy it, I live right next to that place however my family will be going elsewhere moving forward where such awkward situations won't be created by employees providing a service to paying customers. read more

I made an appointment for a friend and I. They started 20 min. late and the guys hands smelled like garlic. I got the foot massage/reflexology and my friend got the full body massage. My friend said it was the worst massage she has ever had and not relaxing at all. The lady massaged her stomach (which is weird I think), then asked her to pay in the hall instead of at the front desk. They charge $1 for credit cards (which is not a big deal), but it is not posted and you do not find out until they already charge your card and go to sign. I mentioned they should post a sign saying they charge the $1 for credit cards. He actually said since I was "American" I should know they charge for a credit card charge. I said me being "American" (which he assumed), has nothing to do with knowing which stores charge you for credit card payments and which ones do not. He insisted as an American, I should know the store charges for using a credit card. read more