Food was just ok. My wife had the pozole and said it was bland. I had the huevos motu Keri's and they were good. Not close to as good as those at the Wyndham Grand. I do recommend this place if you have young children as they have a quality kids play area and they started getting many more customers so maybe we should try different dishes next time. read more

Super cute spot for a quick and authentic breakfast The beans were amaaazing and the atmosphere. Very cool area to explore too read more

La Casa de los Abuelos - Pretty authentic Beans are - Comfort Food Near Me - Cancún, ROO

Avoid this place!!! Worst part of out Vacaty!!!! Wasted over a hour untill walk out because they forgot to put our order, The Manager Martin on duty gives zero Fu''k about clients and did not do anything to fix the situation.. staff if super under trained to serve food and keep up with 2 customers... Avoid this place if you are on Vacation!!! read more

La Casa de los Abuelos - This place was the worst part of our vacation! Under the supervision of the Manager Martin. Avoid this place!!! - Comfort Food Near Me - Cancún, ROO

this place it's great for families...the menu it's very good! (I have visited 4 times) while staying in Cancun. I would totally recommend it! Provecho=Enjoy!! read more

Agradable lugar, buen servicio y Candida deliciosa a pesar que yo sufro de MUCHA alergia y sufrí con la comida pero espero en un futuro tengan opciones para gente como yo. read more

Great restaurant! Very clean, and all employees were very attentive and courteous. The menu was amazing with lots to choose from. We had breakfast and will return for other meals. Very reasonably priced. read more

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Good food but service is slow to non existent. Our plates came out in a timely manner but our sides came out after we had finished half our meal (and I had to ask for them). Don't expect anyone to refill your cup when it's empty either...you have to grab the waiters. Only good thing was the food, authentic Mexican food. read more

Hominy (made from dried corn) and chicken tomato soup #pozole, Mexican traditional soup, which at one point had a ritual importance. It was not bad though the chicken was dried and there was too much in the bowl. It can be better depending on the place. Food was so so but this place got free ipad for kids and even an indoor arcade game. That's pretty rad. #EatingAroundCancun #EatingAroundTheGlobe read more

La Casa de los Abuelos - Pozole - Comfort Food Near Me - Cancún, ROO

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Was there for breakfast and it was great food and service,I came back w family same day and the lack of service from night staff was terrible, wanted coffee refill ,needed more salsa and a cup of water and my check at the end and server Ricardo never came back to the table ,Don't know who owns this place but you need to retrain the service staff because they represent abuelos chain in Mexico . Primera vez hoy en la mañana quedamos encantados con la desayuno y el servicio al parecer la mañana sólo tiene meseras y muy atentas también había un caballero que parecía ser el gerente de piso estaba al pendiente de las mesas, tristemente al regresar hoy por la tarde sólo encontré sirviendo meseros y Ricardo el que me tocó no tiene la menor idea de lo que el mesero representa ,sólo levanto bebidas tomó órdenes trajo la comida y no lo volví a ver ,me quede con un mal sabor de este bonito lugar ya que ambas cosas van de la mano calidad ,Limpiesa y servicio siendo este último el que falta ,quería mas café más salsa,una copa de agua para después del café termine nadie nos retiro un plato de la mesa tuve que pararme al frente a pagar la cuenta y que la cajera figurara cual era porque ni ella pudo encontrar al mesero tristemente mi mesero no tiene ni idea de lo que es un buen servicio,me sorprende porque ay varios reviews y al parecer el dueño no le importa corregir el servicio que representa el nombre de la compañía la casa de los abuelos! read more

La Casa de los Abuelos - Cafe lechero - Comfort Food Near Me - Cancún, ROO

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A bit far if you're staying in the Hotel Zone, but nothing beats a delicious breakfast for a cheap price. The portions leave you satisfied for hours! read more

La Casa de los Abuelos - Comfort Food Near Me - Cancún, ROO

Great place, we found it thanks to my wife's cousins here at Cancun. It's all fresh and as Mexican as you can get. Enfrijoladas, Hutlacoche Omelette, Chiken Pozole, juices, hot cakes, Chilaquiles, pastry's, etc, you have to try all. Recommended, if you don have a car, call a cab and go. Prices much better than zona hotelera and a real taste of Mexico. read more

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This place is awesome for breakfast, super fast with the food and very friendly. This is a staple when visiting Cancun for me we probably go 2-3 times because the chicken chilaqulies with Verde sauce are the best. If you don't know what Chilaquiles is, it's corn chips topped with Verde (green) or Rojo (red) sauce and you can add eggs or thin slices of chicken. It's the perfect start of the day, not over filling but the right amount of food before you hit the beach. They also have a amazing amount of pastries to choose from as well. read more

I am visiting Cancun and found this place on yelp, and my group and I decided to try it. Food was delicious and you can eat good for less than $200 pesos. I got the cheese cake for dessert and it was SO GOOD! read more

La Casa de los Abuelos - Comfort Food Near Me - Cancún, ROO

Food was okay, I loved the freshly baked concha. The service is very slow, I understand the place is big and it gets really busy. Nice place to eat but not if you want to get in and out, plan on it taking 1-2 hours read more

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Large chain place, but food is very good, with service to match. Very nicely decorated. read more

La Casa de los Abuelos - Outside. Very clean and sanitary - Comfort Food Near Me - Cancún, ROO

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It looked promising from outside, the food wasn't terrible, and the kids area looked really cool, but the service was atrocious. Long waits, we had to pester the waiters to take our order, to get more water, to get our check, etc. I'd skip it until their staff gets motivated. read more

I am usually not the one to complain about places but this place is very misguiding. Don't let the appearance of the place fool you. The customer service was poor, The taste of the food is very mediocre, the milkshake was hot, a couple of our foods didn't come with sour cream like it said in the menu and then they tried to charge us for it when we asked for it even though we mentioned it was already supposed to be on the food. If you want good Mexican food go somewhere else. Best Mexican food in Cancun is El rincón de los antojos. Didn't taste better food here in the time I was here. read more

Nice and clean but the food is not that Great. I asked for a chocolate milkshake and all I got was chocolate milk. I even double checked with the server if I'd was a milkshake. I ordered the pozole and got super thick tomato paste version of pozole. It was gross. read more

I cannot rate a 5 star for this place, because the food is not all there. In my opinion for a restaurant to get a good 5 star the food has to be the best. Their dinner plates have no flavor even with salsas they serve with chips did not help. Their salsas are too liquidy. I am Mexican American and I know about good authentic Mex Food. The place is nice and clean. My experience was at dinner a table of 8 people, no one liked their food. Service was good, and the place is very touching seeing old couples all over in pict frames. The best highlight here is the fresh bread at entry. read more

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The service was slow and the food was so so. Not your typical used to American Mexican style food. I ordered enchiladas and there was no melted cheese in them. They were just tortillas rolled in a red sauce sprinkled with a cheese crumble. Not good at all. My friends tortas were lacking much meat. The jalapeños that came in a pickled carrot jar with the bread and chips. Omg. So good. Best hottness I've had in Mexico. Things weren't very spicy. Would not go back but the pastries did look amazing. read more

The first time I visited the place in April services was great but recently on June 24th I went place my order for 5 people and the waitress after 25 minutes waiting brought the order for one person only has forgot to place the other for the rest of my guest I have no choice but to leave the restaurant they did not apologize I paid for the one order and took my business else where . read more

I came here as I was on a vacation. When you walk in, you are greeted by at least two hostess waiting in the lobby. The they take you to your table, these girls were nice enough to let me pick where I wanted to sit. The service was prompt and they offered us free fruit even though it was listed in the menu with a price. They stopped by and checked periodically on how we were doing and even refilled the coffee with milk happily. The food tasted great, like something your mom would make from home. You could tell it was made the minute I ordered and if my stomach had been bigger I would have ordered the same plate again just so I could enjoy it all over. When we paid my boyfriend accidentally gave them the wrong debit card while I was in the bathroom and they were nice enough to let me know that something was wrong with the card which I then realized what happened. Keep in mind that my boyfriend knows hardly any Spanish and the women only spoke Spanish. They still were able to communicate and kept a great attitude the whole time. This is definitely one of my favorite spots and if I ever come back for a vacation my first stop to eat will be right here! read more

nasty food and bad service the only good thing green salsa tha strawberry shake was a nesqiik