I've been getting Botox for a couple of years with Sabrina and loved her work. Today, I decided to…read moreget filler with her and was very impressed with her knowledge. She thoroughly explained everything and I loved the results. I would highly recommend her!

While I appreciate that the pricing here is competitive, I came here for a consultation and was not…read moreimpressed by their service or bedside manner. First, the phone call to make the appointment was easy. They were polite and efficient both with booking the initial consult and with rescheduling when I needed. However, once I got to the actual appointment, I didn't enjoy their service. I arrived for my appointment at 2pm, and at the front desk was a security officer instead of a receptionist. He seemed confused by my presence and told me that everyone was out to lunch. I was confused and he told me to talk to one of the nurses, but she looked annoyed at me and told me to keep waiting in the lobby -- when I asked if they were on their lunch, she said no and to be patient. Finally, I was seen by the consultant. The consultant was very no-nonsense and didn't seem to have the patience to answer my questions. When I asked her about my concerns re: skin fat burning, she would brush them off by saying "Well, just use a different laser then". Okay, but...she didn't answer my questions or really explain the pros and cons of each laser? Ultimately, I will choose a different location. There are other places with similar pricing where you will feel valued and treated like a patient.

It's been a little while since I wrote a review here and I think it's time I write one again. I've…read morebeen going to Dr Yu for YEARS and I am still just as obsessed as I was the first day that I walked in. Dr Yu is not just a Dr, he's an artist and takes so much pride in doing a job well done. It's nice knowing he won't let a single person leave without them feeling totally satisfied and beautiful. Everyone who works the front desk is so nice and kind too. They always greet you when you walk in, say bye when you leave and answer all of your questions. I love this place so much and writing this review is making me want to go back this second! I also just read in another review someone commenting on easy to locate, plenty of parking and a beautiful waiting area. I don't normally think of the logistical things, but I can second all of that! You can also grab tea or water while you wait : ) Thank you Dr Yu and Kat!

I always come back for all my skin treatments and injections. Echo always takes care of me and SUE…read morealways does an excellent job with all my treatments. I got the hydro facial today and my skin feels so clean and amazing. Premier has the best customer service, l deals and treatments in general. I've been coming here since 2019 !!

I just had an endoscopic brow lift today, and I am 100% satisfied with the result. Even though I…read morestill have swelling, I can already see a huge improvement. My Asian double eyelid line looks smooth now and no longer triangular. I am very happy with the outcome. After my consultation, I made my decision within one month to move forward with surgery because I felt confident and comfortable with Dr. Chow. Dr. Chow pays great attention to detail and took time to talk with me both before and after surgery. He is very approachable and caring. He even personally called me after surgery to check on me, which I really appreciated. Whenever I had concerns, I could email him and he would call me back right away. That level of communication and follow-up gave me a lot of confidence and reassurance. During my initial consultation, he spent almost one hour explaining everything clearly and professionally. I never felt rushed. He is extremely professional, skilled, and patient-focused. I also felt very safe knowing he is both a facial plastic surgeon and an ENT surgeon. In an emergency airway situation, he is trained to intubate as well. In my opinion, he is one of the best surgeons in Arcadia -- truly like a Beverly Hills level experience in the Chinese community. I will definitely consider a facelift with him in the future before I retire. Thank you again, Dr. Chow. I am very happy with my result. I will continue to follow up after surgery and update my review later as my healing progresses.

Friendly front office staff. Dr. Chow is very meticulous, professional, accommodating, trustworthy…read moreand produces high quality work. I am very grateful for his help!

I really want to talk about how great Wave is. I have gotten several procedures done here - double…read moreeyelid surgery, lower eyelid surgery, a facial mole removal, and some peels. My mom has gotten a full facelift. The costs are reasonable and the service is outstanding. More specifically, Dr Ben Lee has been my plastic surgeon and Ailla (the beauty consultant) have been terrific. The front desk at the Arcadia location have been amazing as well. Everyone is extremely patient with me and answer all my questions. I had to come in for some post op care and Dr Ben Lee has been very helpful with that as well. Well-done plastic surgery really does have the ability to lift one's self-esteem. I am very happy with my procedures and encourage anyone interested in plastic surgery to check out Wave!

My Experience with Abdominal Liposuction at This Clinic (December 2025)…read more I had abdominal liposuction at this clinic in December 2025, and I want to share my experience so others can be aware. 1. Pre-op paperwork nightmare: They gave me dozens of pages of documents in English with no Chinese translation and no explanation. Staff just highlighted areas and told me to sign or initial them all. According to California law, someone should have explained the risks, especially if English isn't the patient's native language -- which in my case, it's not. 2. Hidden arbitration clause & pressure to sign: In the middle of those forms was a page waiving my right to legal arbitration. I didn't sign it. But later, when I came back for scar revision, the front desk in Rowland Heights literally forced me to sign it, saying I couldn't get the procedure unless I did. That's completely against California law -- patients have the right to refuse this. 3. No post-op care instructions: After surgery, I was still groggy from anesthesia. No one told my family anything, and nobody informed me when or how to follow up. I had to call myself days later just to get a post-op appointment. 4. No surgical report -- even after 8 months: I requested my surgical report multiple times. The front desk told me only my consultant "Jiajia" could handle it. She said it was emailed (it wasn't), and claimed she wasn't responsible. It's now been 8 months and I still haven't received it -- even though, under California law, I have the right to access it without needing to provide a reason. 5. No one told me I'd have large scars: No one -- not a doctor, not a nurse, not a consultant -- told me that I would have two permanent 2.5cm scars on my lower abdomen. That's something the doctor should have personally disclosed. I only found out after the fact. Six months later, the doctor offered to do a scar revision -- but I had to go under the knife again. 6. Scar revision = more forced forms: Before the scar revision, I was again given forms, including another arbitration waiver. I refused to sign it. The Rowland Heights front desk went through every single page and pressured me again -- saying I must sign to get the "free" surgery. But my original surgery wasn't free -- it was expensive -- so this attitude felt completely unjustified. 7. No follow-up after scar revision: Seven days after the revision, I got my stitches removed -- and then silence. No one followed up. When I asked to schedule a follow-up, the front desk told me only the consultant (again, Jiajia) could help me. But she said the front desk had complained about my attitude -- just because I refused to sign the arbitration waiver. Seriously? 8. Poor communication, unless you're paying: Jiajia also told me I should only contact her if I want to spend more money on a consultation. If I'm not buying a new procedure, she won't handle scheduling. That's unacceptable. 9. Botched stitch removal & wound problems: Turns out, my stitches weren't fully removed. My wound didn't close properly and was still open 2 months later. When I asked to be seen again, the front desk said they wouldn't help me unless I agreed to be photographed. No photo = no treatment. Where is the empathy? 10. Patient rights ignored: Even if I signed a photo release before, I still have the right to say no at any time. Refusing to remove stitches unless I agree to being photographed is not legal under California law. 11. Blaming the patient instead of helping: Another consultant told me the arbitration waiver "must" be signed and blamed the company's training. They said the front desk is just part-time and not responsible. But shouldn't the company be training them correctly? 12. Rude, dismissive behavior: When I tried to explain my concerns, the consultant kept interrupting me and asked repeatedly: "Are you going to book another appointment with the doctor or not?" -- over and over again. I felt completely ignored and pressured. So I walked out. The only staff who showed compassion were a male and female nurse in the operating room, and one kind front desk staff in the Arcadia location. Everyone else acted like they didn't care, especially Jiajia -- who even said, "You're a nurse, you should know!" I'm not a cosmetic surgery nurse -- I'm a patient. I should've been properly informed, not guilt-tripped. In the end, standing up for my rights made me look like I was the problem. But I know my rights -- and if management doesn't take this seriously, I'm ready to escalate and take further action.

Was referred to Dr. Sun by a very close friend. His consultation was very thorough, very…read morecomfortable, and he understood my needs. I would say he's an artist with a needle. I am recommending my friends for Botox and if they want any weight loss needs. The staff (Amy ) is very professional, kind, nice, on top of everything.

Many friends have do aesthetic medicine and also suggest me to give it a try. However, I barely…read moredared to do it due to the possible exaggerations and potential side effects. I finally decided to make some changes and was referred to Dr. Sun by a friend. The experience was pleasurable and I was grateful. The first conversation was with Amy, the consultant. She was experienced and made great introductions for treatments and expectations, giving the fact that I was a newbie to aesthetic medicine and overwhelmed by too many treatment options. I was then checked by Dr. Sun afterward for recommendations. Dr. Sun was very professional and friendly. We/I then agreed to start with Ultheraphy to tighten my skin, followed by "Super Botox"- new generation of Botox which works more efficient and lasts longer, for Cheeklift and lateral Neck lift. Special thanks also go to Lily, the technician who operated ultheraphy practiced. No sugar coating but the outcome was significant just like Dr. Sun and Amy described. I feel 'young' again and have been flattered by people's compliments. Never thought that before but now, I've decided to visit Dr. Sun and his amazing team regularly for treatments moving forward!

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves inspecting your nose, ears, or throat. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is massive since they share the lot with several other medical offices. The medical office itself was very quiet, clean, neat, and tidy. The waiting room is very calming and peaceful. Staff: Dr. Fisher is kind, friendly, and knowledgeable. Excellent bedside manners. The receptionist at the front desk was also very welcoming and courteous. They accept both cash and credit cards. There is no credit card minimum.

Very caring and understanding. Takes as much time is needed to address all your concerns and…read moreproblems. Could not ask for better service, feel like they truly care about each patient as if you were their only one. Staff is attentive and helpful, glad I was able to find such good doctors. Not easy to find such quality Drs. these days and is probably the reason they have been practicing so long. Would recommend in a heart beat!

Dr. Max Lehfeldt and his team are amazing and so welcoming. They go out of their way to make you…read morefeel well informed and comfortable. I had laser lipo done on my arms almost 10 years ago and the results are still amazing! Looking forward to getting work done again with him.

Warning: Do not go to this facility unless you are prepared for the possibility that a medical…read morecomplication may not be handled appropriately by the provider. I was a patient here and underwent a surgical procedure that caused me significant pain immediately afterward. Even after a full year of repeatedly reporting my pain, discomfort, and a terrible aesthetic result--including a visible bulge in my abdomen--I was consistently dismissed. I was told everything was "fine" and that there was nothing wrong. I was the one who had to push for an ultrasound, which ultimately led to a misdiagnosis and the conclusion that nothing could be done. A year and a half later, my suffering had not stopped, so I sought second opinions from other providers. Both of them immediately recognized the diagnosis. It is, unfortunately, a known and relatively common complication of the type of surgery I had. The fact that my original doctor never acknowledged this possibility was deeply concerning. This experience has caused significant psychological stress, ongoing physical pain, missed work, and additional medical procedures. I have now had to take more time off to undergo corrective surgery, I am left with a permanent scar that would never have existed otherwise, and I have spent thousands of dollars out of pocket to repair the damage with a different doctor. What is most upsetting is that I did go back to the original provider, explained the correct diagnosis, and requested a refund based on what happened. I was told that I had received a "beautiful result," despite the clear physical deformity and the painful complication that had been overlooked for over a year. My concerns were dismissed, minimized, and ultimately ignored. At this point, I have no choice but to warn others about how complications may be handled here if something goes wrong with your procedure. I am also now forced to pursue board complaints and legal action, which is something I never wanted to do. I genuinely tried to resolve this directly. No response they leave on this review will change how this situation was handled.

I've been recently active on groupon and been looking into treatments for my face #selfcare…read more Purchased the Microneedling with PRP. It took about a week to finally get connected to talk to someone to schedule an appointment because their hours of operation on yelp does not match their actual hours, which I believed should be updated. On their website, there's literally no provider you can schedule with either. So when I did get connected, the front desk says they'll call me back in 15 minutes but called me back after 30 minutes and they sounded fairly rude whatsoever. But anyways, I've arrived at my appointment and everything seemed fine. I was talking to the consultant and when the MA was available, I was asked to get my blood drawn for the PRP. The MA was having a difficult time finding a vein to poke (I've never had issues with drawing blood at the hospital). She was able to get one vial from the left and then it was slowly. She kept swiveling the needling in my arm and I was getting pissed. Then she gave me water and kept attempting to go for the right arm and was able to get a bit (which she claimed should be enough). Afterwards, when finishing my conversation with the consultant, it turned out I was not a good candidate as I am prone to keloid so the blood drawn was tossed. I ended up getting a IPL photo facial, which was done by Lisa. She was amazing and she made sure I was comfortable in between sessions. I'm waiting to see the results but am definitely seeing some clearing of my face. Would love to come back to try other treatments but definitely did not enjoy the first 30 minutes of my arrival.

What's going on with this location? They never answer and it goes to Verizon's wireless voice…read moremessage. In the past, they provided great skincare service. Their other location can't provide any info including who the licensed MD is. Impossible to make an appointment.

18 months post op love my results I would highly recommend…read morehim should have done it years ago ! Very professional and trustworthy

I couldn't be happier with my decision to choose Dr. Ruhge for my breast reduction and lift. After…read moreseveral consultations elsewhere, after meeting with Dr. Ruhge I immediately felt confident and comfortable moving forward with the procedure. Now a few months post-op, the results have exceeded my expectations and the post-operative care has been exceptional. Dr. Ruhge is truly an artist. He's always responsive to questions, and the office staff have been just as wonderful. I'm beyond grateful for the entire experience.

We switched to Dr Chang from a referral from a friend who works for Optum on the management side…read more Our past physician was getting older and we wanted a younger doc and he fit the bill!!

Dr. Truong and the entire office staff, including the other doctors, are outstanding. My…read moreexperiences there have always been positive. Dr. Truong possesses a wealth of knowledge and genuinely cares about our health, offering exceptional care and advice. The staff is also courteous and excellent, promptly returning calls, following up when necessary, and swiftly sending refill prescriptions. The overall customer service is exceptional. Both my wife and I consider Dr. Truong our primary care physician.