To Brian, the "manager" of Labella: Obviously you are a confused individual, to the point that you did not realize you were at work talking to a customer. To be hired as manager with the ZERO skill set you possess means that you are related to the owner or titled manager at minimum wage.
YOU embarrassed yourself at your job, by mistreating a customer in front of other customers. YOU made yourself look like a complete idiot, and I am sure it is not the first nor last time. A manager or an employee does not speak the way you did and certainly does not wave their hand in another person's face. That behavior may be allowed in your community however that disrespectful behavior on the street will get you hurt, so please try it on the wrong person.
At best, your mannerisms earned a laugh but I was also embarrassed for you over your classless, unprofessional and mixed up demeanor. You clearly do not know how to interact with the public. As a manager, whether $15 an hour or not, you are supposed to deescalate a situation and not speak badly to, yell at or disrespect any paying customer. Did you forget that you were at work and not on a reality show acting like a diva for ratings.
Did you not hear Alissa say she acknowledged she owed me $7, so why did you walk off with the drawer to count it. Then when I walked over to your booth to see what was going on, you are sitting there texting and you slam the door in my face. You are disgusting. But kudos to the training staff at LaBella Marketplace and your mother for that undesirable behavior and personality ... it apparently came from somewhere and was never corrected.
LaBella, this is not the first time I have witnessed bad behavior by your employees, however it was the first time I was the victim. You hire ill-mannered children to run an establishment and mistreat your customers? Obviously, it is a free for all there and there are no consequences to any employee who mistreats a customer and that is why it happens repeatedly and that is why after Brian did it, Alissa did the same.
I was not a one-time customer. I have spent over $300 plus a month in your store over 10 years which is well over $36,000. YOU WILL NEVER get another penny from me as point forward I choose to give my money to an establishment wherein there is a mutually respectful relationship, not this.
And if I could file a police report for being touched by your employee and for her taking my money out of my hand I would because that is what she did. The transaction was finalized. I had my receipt together with MY $70 of change. I was shorted $7. The discrepancy, which was not even a discrepancy because Alissa admitted she gave me the wrong change, was not the $70 so what right did Alissa have to take $70 out of my hand 45 seconds after she gave it to me and then Brian walk away with my other $7 in the drawer.
To the customers that shop at LaBella Marketplace I did not wake up in a bad mood. I was totally disrespected and screamed at by Brian and Alissa, PAID employees of LaBella Marketplace. And while I am at it, how many times have you been overcharged because I can tell you that every single time I shopped there I was overcharged $1 - $3 a trip. And let's be reasonable who is going to drive back, hunt for a spot and get annoyed trying to tell the child running the store that they were overcharged. So $1 here and $1 there times 1,000,000 times equates to $1,000,000 of our money.
I'm done with your nonsense Labella Marketplace ... the community has been loyal and made you rich and time and time again, your staff disrespects us.
To the customers that wish to continue to shop there, please note that if this review is still visible, bottom line is LaBella management condones their employees' behavior and are comfortable with their employee brats mistreating customers.
However, buyer beware, you could be next so please make good choices and give your hard-earned money to establishments that deserve it.
This occurred Saturday 4-9-22 in the afternoon (last register when you walk out) just in case the name of the cashier girl is not Alissa. read more