Worse purchase ever. Less than 2 weeks after purchase check engine light came on. Needed the…read morenumber one cyclinder replaced which was misfiring, spark plugs and coil replaced, also radiator cap seal was rotten, air filter was filthy. Repair cost $459.54. Less than one week later the engine light came on again. It was diagnosed as needing a timing chain replaced or a full engine replacement. The repair facility advised that there was clear evidence the engine had been worked on prior to our purchase indicating that the problem did not arise suddenly or due to normal wear and tear. I feel that this dealership knew of these issues and put a band-aide on the problems just to get it sold. At the time of purchase the owner stated that he would help out with any issues after the sale. He never responded when contacted about these issues. Under Ohio Consumer Sales Practice Act it is unlawful for a dealership to misrepresent the condition of a vehicle, conceal known defects, or make promises that are not honored. An "AS IS" does not protect a dealer from liability for deception or misleading practices. Per the listing of this vehicle it stated "Nice Car", "This vehicle has no significant damage or Problems". This was a totally not true. BUYERS PLEASE BEWARE.

I have had some really great experiences with them since and I am glad to have given them the…read moreopportunity. Great service with great follow thru.

Purchase a 2023 Ford F150 in late April it was supposed to have the blue oval inspection it was my…read morefault that I should've had My mechanic look at it. Brakes were pulsating when I left, but I thought it was gonna get better found out that I need all new rotors and brakes on the vehicle. They cost me $1100 and some change. I'm thinking about trading it in to another dealer. I will never buy another vehicle from them again

We called Holman RV about a specific camper they had on their lot. We encountered polite and…read moreknowledgeable employees throughout the entire purchase process. We were pleasantly impressed by no uncomfortable pressure and a clear bottom line price. We drove from out of state to purchase and had an informative and prepared salesman, had an informative walkthrough, a lesson on the new hitch and then a well prepared financial person to sign the final paperwork. Employees at the store were also friendly and knowledgeable. Highly recommend; the drive was worth it!

Holman RV does not schedule repairs or service like other companies. My RV sat in their lot with…read morethe front blinds open for 15 days before they would even look at it. I called, I texted, and finally hand delivered a written letter to the general service manager. He never called, emailed or texted to address my concerns. In the end....they found a broken fan blade in my air conditioner and I paid $785.94 to have it replaced. According to AI... Coleman replacement condenser fan blades (like the 6733‑3221) retail for about $30-$40. Labor for rooftop RV A/C work typically adds $75-$250, depending on access difficulty (RV rooftops often push labor toward the higher end). My opinion is that Holman's way of doing business is frustrating for the customer. If I have an appointment for an agreed upon day...my rv should not sit for 15 days in a parking lot waiting...waiting...waiting.....If I have to hand deliver a letter to the general service manager to get action...why would I ever come back as a customer again. The lack of follow up by the general service manager is unfortunate. Find another dealership...and save yourself time and frustration.

I was pre-approved and had a friend drive me from Lexington, KY today to this Cincinnati location…read more I had 4,000 dollars to put down on a 13,000 priced car. They said your approved and to come on down. When I arrived I was told I must have 11,000 down to get the car after I had been told I was approved. I drove all that way to be embarrassed. This companies lies. The approval was digital, which means they had all information, approved me and I still had me drive there to be denied. Instead of them letting me know online. This is hurtful and very sad.

I went here knowing what they are, it's a dealership that takes advantage of people with poor…read morecredit in order to charge them triple a vehicles true value. I was approved for one car, out of the many in the lot. My credit wasn't poor but wasn't great either. The car was 7 years old and the price was told to me after 2 hours of waiting and when the electronic contract was made. I needed a car and made the deal. L

Brian Beverly is the most down to earth, cool, laid back, & very knowledgeable- helpful sales man…read moreive ever worked with. Prices where competitive. Highly recommend him and the not overly show off the success lay out of the Business. Love the new insight. Just a hair out of current budget.

Lisa and Tina (service managers) are awful- they drag down the rest of the service team. If you…read morecall and speak to reception they don't seem to like Lisa and Tina either.

John was very courteous and professional. Good customer service. I'm transferring from AutoNation…read moreToyota in Ft. Myers, FL. I would definitely say he is a great first impression for my first time at Beechmont Toyota.

I have had nothing but terrible experiences here. They do not communicate well with their customers…read moreat all! You show up there to drop of your vehicle and they all just stare at you. Once they are working on your vehicle they send you a report over text! They do not call you! They tell you over the website all the things your car needs and you can click it and pay for it just like that. You then show up and the service advisors will sometimes go over the report with you and tell you "you don't need this stuff yet, get your money out of it first". So some people are just blindly spending money on stuff they don't even need. This past visit I had an issue with my park brake malfunction and it just required a simply calibration. They charged me $200 just to look at it. I then offered to pay $1200 on new tires from them if they would waive the original fee and they said no. When I showed up to get my car. The advisor told me nothing about my car. Just had me pay and sent me out the door. I then discovered the cap to my brake fluid was missing so I called the dealership to check. It took me 8 times of calling to finally get in touch with someone who actually checked for me. She then told me they didn't lose the part because they didn't even open my hood for that visit which is odd because I got a full inspection that said they checked my brake fluids. Also, if you notice my cap is missing why was nothing said to me or offered to help me replace it. So they lied and never actually inspected my car or they noticed something was wrong and didn't even communicate it to me. I spend so much money at this place and they have horrible customer service. So much so that I'm about to drive an hour away to go to kings Toyota instead. My experience has been so bad that I may just get a whole new vehicle so I no longer have to deal with Toyota!