I can't thank you enough for the job done on our Outdoors rv. Another repair shop made a mess of…read morethings. You took over and our trailer looks new. Communication was great and quality of work was fabulous.

Customer service was excellent. Erica is patient, professional, knowledgeable and thorough with…read morecommunication. I had a lot of questions, and she was always able to answer them articulately. I felt that I asked a lot of her considering this was a warranty issue/claim with an out of state business who also asked a lot of questions throughout the process, and she delivered. Regarding the warranty work, it was obviously an involved tedious repair and I feel it was repaired professionally and thoroughly. The warranty repair finish work was sloppy on the interior. Straightline took responsibility for this. I brought the vehicle back in and they corrected all issues. In addition to warranty work, I had elective paint work done and the craftsmanship was phenomenal. The color match to the factory color is beautiful. The paint warranty is superior. I am definitely satisfied with the ultimate outcome of this experience and would give them my business again.

The Boat Doc really knows boats. Has really helped me get my boats back on the water through out…read morethe years. Always honest and fair.

BJ and his crew has gotten my boat serviced on time each time I've needed them. They are a very…read morebusy shop, so I highly recommend scheduling your Appt. in advance whenever possible. I never had issues with any of their repairs, they do it right the first time! They've taken me in for a quick trouble shoot and fix so I could go out on a planned fishing trip, I really appreciated that! Prices aren't cheap, but there fair.

Very good work. Went out of the way to please. Also even washed my car, an addrd bonus. Reasonable…read morecost too.

It looks like a ghost house when you first walk-in, messy grounds and no one is at the front desk…read more Gordy will greet you after 3-5 minutes (you gotta make sure you make loud noise otherwise he can't hear you). Super friendly, fast service.. I mean this shop's been in town for 20 years! I got referred Oakmont Service center since they don't do body and I have no regrets! He did a wonderful job fixing my car. I would recommend this place to everyone. Support local!

We really should have reviewed sooner! Randy saved our camping trip a few years back when our boat…read morebroke down. He squeezed us in and had our boat repaired same day so we could enjoy the rest of our trip! He is knowledgeable and always saves us money on repairs! Thank you Randy for your expertise and kindness. We will not go anywhere else.

From the owner: Inboard and out board motor repair / out drives / trailer repair . new and used parts .read more

My husband is an avid fisherman and has wanted to purchase an ocean boat for the last couple of…read moreyears. We visited several dealerships and spoke to countless salespeople as this was going to be his last fishing boat and he wanted to make sure he didn't have any regrets. In April, we visited Clemen's Marina in Eugene and met Dale Bohna. Dale was incredibly helpful in answering questions and making time for us with all the visits, emails, phone calls, etc. He was always available and eager to assist us in any way possible. He never made us feel like a "bother" and when we called to ask yet another question, he always answered, even AFTER we bought the boat and brought it home. We are definitely high maintenance clients and he passed the patience test when it comes to dealing with us. Saying that we are happy with the boat and the service we received from Clemen's Marina and Dale Bohna would be an understatement. If you are looking to bring home a beautiful, well-built new boat and receive first class customer service, go visit Dale at Clemen's Marina!

Just wanted to give a shout out to Ryan and the crew at Clemens Marina in Eugene…read more Went to look at a used boat that was fantastic, but also checked out what a new boat would cost. Ryan did a great job in listening to what are needs were and recommended several options that would best work for us. I appreciated Ryans knowledge of boating and electronics. Buy from someone who also runs boats make the experience that much better. Eugene was the farthest Clemens Marina from where I live, but after talking with Ryan I wasn't going to buy from anyone else Ended up with a beautiful new boat. Thank you for all your help Tight lines

Wonderful small business! Honorable owner, good quality work, reasonable, fast, fairly priced.read more

We had such a great experience with Linda there that I had to write a review. They replaced the…read moresoft top on our '06 Miata and it came out beautifully. The only problem was we continued to have water behind the driver's seat as before. They had us bring it back in to find the problem. Long story short the problem was a blocked drain tube (and nothing to do w/the top). They were so kind and went over and above to correct a problem which wasn't in any way connected to the top replacement. The Miata drain tubes are hard to get to and it took them a lot of time and effort to get to them and clean them out but it was done...for free...and with a smile. I hope we don't need their services again anytime soon but would recommend them to all!

I've only experienced these guys during the pandemic but the couple of times I've been through with…read moremy Sea Ray they've taken excellent care of my boat. I'm writing because I appreciate the extra time the mechanic/owner took with me to explain my drain plug and which hoses to drain. They are following CDC GUIDELINES.

Dropped boat off for motor work, told it would be 3 weeks before they could get to it. At about…read more3-1/2 weeks in, called them and was told they had checked it, tested it in the water and nothing was wrong. I then took it out fishing and there was no change in how the motor ran. They charged nothing, but it appears they held the boat for 3-1/2 wks during prime camping/fishing time of the year, and did nothing while it was there. Had to take the boat to another shop for another 3 weeks for the actual repair to be completed.

Started off with a phone call to the Coos Bay dealership, inquiring about a boat I had seen on…read moretheir website. They said it was available, so I made arrangements to fly in from N. California. I gave them a weeks' notice and asked if they could have the boat brought down from there Florence dealership, they agreed. I confirmed the day before arrival that I was going to be at the dealership around 1pm, once I arrived, I was told that they were not able to bring the boat down and I would need to drive an hour away to the Florance dealership to see the boat. I can understand if they didn't have time to bring the boat down to Coos Bay on only a possibility of a boat sale, but if they would have told me that they were unable to, and I would have just drove Stright there from the airport and not wasted my time going to the Coos Bay dealership. The salesperson (Brian) said he would go with me to the Florence dealership, but they were extremely busy (there was not one customer in site), so I said no problem and just went myself. I took a look at the boat, spoke with a very nice and knowledgeable guy from the Florance dealership and headed back to the Coos Bay dealership to discuss buying the boat. Called Brian and let him know I was on my way, but he was at home already (3:30) and that we could go over final pricing on Monday. I was thinking, I came all this way and was going to buy this boat that day but needed to wait until Monday now. (Note, boat sales are very slow, and Y Marina is closing the Florance Dealership down, but couldn't take a little extra time that day to sell a 100K plus boat). Call on Monday, settled on a price for the Boat, ask if they would be interested in also setting up the boat with electronics and kicker motor and asked for the addition cost, they said sure thing and they would get back to me that afternoon or the following morning. I didn't hear back, so I called the following day to finalize the deal and asked why I had not heard back from them sooner, then I was told that the boat was sold to someone else. I mentioned that we had agreed to a price and the boat was sold and that I was just waiting on the accessory pricing and installation lead time. They offered no apology and just said that there Florence store sold the boat and didn't communicate that with them. I said it seems that you do not communicate well with each other and that the boat should not have been sold out from underneath me. I have seen good reviews about this dealership, and it might have been this way at one time, but my experience showed me that they are very disconnected and scattered and communicate poorly with potential customers. I don't think sales work very well this way in a slow market (or any market). I guess maybe they got comfortable with the hot boat sales market of the past and it shows. I ended up buying a boat and Clemens Marina. Very knowledgeable staff and communicated well and great pricing. Y Marina missed out on $150K sale, due to lack of effort, scattered and poor sales Commnication.

Purchased a boat from the Florence, Oregon Y Marina folks. George and Bubba went above and beyond…read moreto make sure the sale that was acceptable and fair for us all. We were always comfortable with the negotiations and felt no pressure. We are not from the Florence area but certainly feel like George and Bubba would be our go to guys if we ever needed anything in Florence. Nice job guys!