This review is for the lady name Steph who did my pedicure and spa yesterday. We were a group of 5…read moreand I was a bit late in getting settled in the chair, but I was the first to finished. Experience was good but not satisfactory. I've noticed that she did not take time in scrubbing my foot while my co-workers are getting their foot scrubbed and callus removed. You noticed that there was not even any flakes on the cloth she used for me because she did scrub them for a minute or less. I was observing how the other ladies are doing my friends' and they were all taking the time to scrub. I haven't had spa for years so there's no way that there's nothing to remove. I did not want to ask or complain as I did not want her to feel humiliated as everyone would hear for sure. It couldn't be possible that she forgot as she should be trained on how to do it and should take time to give an excellent spa experience. The place is very clean, modern, and comfortable except for the manicure section which is isolated and so tiny, it does not feel comfortable.

I love this place they treat me like the queen I am. Well spent money on myself. I usually get the…read morefull day spa get away. They take there time give an excellent massage and are always friendly. Great place a bit pricey but you get what you pay for.

This review is for the "Super Friendly Receptionist". Today is Opposite Day…read more I've been coming here for years and both my doctors have been great. But there's one receptionist that anytime I've had to ask for anything , I know it's gonna go downhill. If you were to describe her most endearing qualities it would be, " rude and entitled." I'm wondering if by posting this since they weren't on Yelp, more people will come forward by sharing their encounters with this, "Hag From The Depths of Purgatory."

I've had a great experience with Reverra right from the start. The consult was booked quickly and…read morewas very informative and helpful. And my following appointment with Coral was fantastic. She is very friendly and attentive, and made sure I was comfortable for the entire duration I was there. She was also meticulous with all the details of the procedure, which definitely shows she is committed and doing everything in her power to make you a success story. The clinic itself is clean and welcoming, plus they provide you with Netflix and snacks if you're there for a large chunk of time! Highly recommended, and I'm looking forward to the follow-up appointment.

Staff are friendly and do great work but the wait times are insulting. I have waited for up to…read more45mins for my treatment - no apology, nothing. I find it infuriating when I get a reminder that if I cancel within 24hrs I can get charged but they make clients wait between 15-20min each time. Honestly, I don't think it's worth it anymore.

I'm all about trying new things right now, and deciding to see what all the fuss is about bikini…read morewaxes, I decided to break with the au naturel and test my pain threshold. I figure... I made it through 2 tattoos, I should do fine. Fortunately, I had Alana here (hope I spelled it correctly!), and she was fantastic! Super encouraging, warm, and understanding if this newbie. I was surprised at how little it hurt. I mean...it's not pleasant having your cooch groomed, but I was expecting to be like Steve Carell in The 40-Year Old Virgin. Nope! Aced it! It's out almost before you have a chance to react. I spent around $50 for the French variety with tip, and definitely plan on coming back for more services.

Sephora altogether seems to be a great place. I love the variety of makeup and the way the sales…read morefloor is decorated and organized. However, the sales associates seriously need to organize the testers. The names and makeup are thrown all over the place and you can't find the appropriate name with the colour. I've noticed this when the store has just opened, everything is still a mess. The greeters at the door are awfully quiet and don't say much. Also, the customer service is absolute crap here. If you want knowledge on makeup, do your own research, you might as well because they'll avoid you like the plague here. Find makeup on your own because the associates never approach customers or ask them anything. Countless times I've wandered aimlessly and looked for help and nobody comes, even when clearly seeing customers. The customer service is practically non existent here but sometimes the cashier is nice. Also, pro tip, you can get the brand name makeup for much cheaper online. Sometimes it's 25-50 bucks before you get free shipping, but there's definitely a huge difference in cash.

Great service friendly and helpful. Lots of new and exciting things to try. It also smells so…read moreamazing in the store. It keeps you coming back for more.

First visit here was exceptional! I booked the massage facial and a few waxing services. Booking…read moreonline was quick and easy! FYI they do request a $50 deposit when booking which can be used toward your service. Very reasonable IMO considering the quality of service they provide, and to limit no shows. Arrived early and was able to relax prior to my service in a massage chair. While waiting they included complimentary brow threading. The clinician who did my facial and wax was patient with my questions and was very friendly. The massage facial is to die for - highly recommend for facial newbies or those looking for a relaxing and beneficial experience!

Hubby booked mani and pedi for me and my older daughter on Mothers day while my hubby and my…read moreyounger daughter got pedicures. We weren't sure how she would do because she has Down Syndrome and Autism and this is a new experience for her. Her lady was Parminder, and she did AMAZING with kiddo. She was kind and patient and professional. I couldn't of hoped for a better staff to work with her. And kiddo seemed to love it and actually by the end got too excitable. :) Hubby said his experience was professional as well. Oldest daughter and I had a good experience with our nails. And it is nice that they offer free coffee and tea to relax you and you can upgrade to champagne or fancier coffee beverages if you want to Place is clean and welcoming. Unfortunately it is the exact opposite side to where we live, but we might make a jog occasionally if Parminder is in the house.

Got my hair done here in September. I wanted to go from blonde to silver grey and I received…read moreexactly that! The lady doing my hair had done silver on her own hair and clearly knew what she was doing. I was warned that it would only last about a month, however it somehow lasted for 4 months until I switched to red. The service was great, I got many compliments from other hair dressers in the salon during the whole 3 hour process and had a great conversation with the lady who did my hair. I only paid $120 and it was worth every penny. This place offers great haircuts as well. The salon itself is extremely clean, well lit, spacious and had a very welcoming atmosphere. I highly recommend going here if you want high quality service without breaking the bank.

Firstly, i love this salon. the employee's are always polite and professional. this is my 3rd or…read more4th time coming back to this establishment and as always i'm impressed. this time around i had Sareang as my stylist and i absolutely adore her, very talkative, kind and beautiful hair!! she made me feel as if i was getting my hair done by a friend. she listened to what i wanted for my hair cut and colour and did exactly what i envisioned. coming home afterwards my hair being done by Sareang i could not stop showing it off she did such a wonderful job!! thank you.

Professional, knowledgeable and friendly! I wouldn't trust anyone else with permanently makeup…read moreapplication. All services and products are excellent.

My mom has been receiving various services from this salon for years and goes for manicures and…read morepedicures on a regular basis. I was given a gift card for a pedicure from my mom and I went in for my first service this weekend. I'm almost 9months pregnant and went in for a relaxing pedicure with Bernadette . Very welcoming, professional, and relaxing environment. I will definitely return!

I can't stress enough how much I love going to Lucere and having a treatment done by my trusted…read moreexpert, Chelsea. Professional yet l feel like l am visiting with a friend. A friend who makes me look and feel better. Staff is great and approachable, especially Jenn. Thank you, Lucere.

I had been a client for 2 years so without issue.....until now. In November 2025, after my last…read moretreatment, I cancelled my monthly plan, in person, with the receptionist, due to moving to another city and I couldn't commit to follow ups etc. I was told my plan was now cancelled and it was all taken care of. WELL, fast forward, I discovered this week, payments were being deducted from my credit card still. (Card that I don't use often so I didn't notice and my receipts were sent to my junk folder) I then wrote to Lucere explaining the payments and asked for a reimbursement of the incorrectly taken funds. Finally after 4 emails and 2 voicemails, I received a response and was told that my in person cancellation didn't count and because I didn't write an email I'm still liable for payments. WHY WOULD I SEND AN EMAIL WHEN IT WAS CANCELLED IN PERSON, and WHERE I WAS TOLD IT WAS ALL TAKEN CARE OF!!!!! Especially when I was told there wasn't anything further I needed to do after confirming with the receptionist. This is utter BS and I feel after my loyalty this is a huge slap in the face and that my money has been stolen. I am being told that I have store credit.... that I literally can not use or even want as I have no reason to ever come to Edmonton anymore. Because of this, I DO NOT recommend this place who apparently only cares about your money. SHAME ON YOU. DO BETTER LUCERE.

Recently went to see Marissa hidlas at massage experts west was absolutely amazing. Great service…read morewas very attentive to make sure I was getting the best experience. Im 6'3 230 pounds least to say I'm a big man and I like a good deep tissue massage. By far one of the best massages I have had in a long time. Would highly recommend Marissa.

My fiancé and my self booked an appointment for today with two massage therapists who we have never…read moreseen before . My experience was amazing . The massage therapist her self marissa was very attentive , I explained what was going on and right away she knew what to do . Through the massage she would keep me updated and ask permission to do specific techniques. After the massage she let me know what my best action plan was to help reduce my symptoms. I would highly recommend Marissa .

I go to Sally Beauty for specific items. The experience is usually good, although employee…read more knowledge of the products sold is often 'iffy.' Sept 1, 2026 at approximately 1PM when visiting Sally Beauty the experience was bad. The employee was rude to the woman ahead of me, to me, and to the woman after me. Looking away, sighing heavily, asking in a put upon voice what I wanted.......I usually say nothing and either leave the store or suffer through it. Today it was so bad I DID tell the woman that she was being rude. Being even more rude she said, in a rude and elevated tone...........what do you expect????....you asked me 5 questions in a row. At that point I did not want to be served by this woman. I said...thank you and turned to leave. Sighing AGAIN the woman asked, flatly.....what are you looking for? I did tell her. She could not help me. I said I would walk around the store and see if I could find something. I did not, though. I left. I do not accept any excuse for this behavior. This woman is the face of Sally Beauty. It's not a good look!

Winterburn location in Edmonton is my definite 'go to' for any beauty products! Knowledgeable…read morestaff...welcoming and helpful. These folks always go above and beyond for me!