Very knowledgeable, friendly, efficient staff! The staff at big "box stores" do not offer this…read morelevel of service. I will be back :)

I NEVER take the time to write reviews, but the crew at Sneakerama is well worth the effort! I left…read moreabsolutely blown away with the exceptional customer service I received - something that has become a true rarity in 2026! Two years ago, I was diagnosed with a debilitating nervous system condition that has completely changed how I engage in fitness. But being the stubborn "gym rat" that I am, I have refused to give up lifting and sprinting. My condition has caused major changes in my gait, proprioception, and running mechanics, which have been causing me a lot of silly injuries. A close friend recommended Sneakerama, theorizing that maybe "the right" shoes could help. I was skeptical, but decided to pop in to see what all of the hype among my avid runner friends was all about! When I walked in, I was welcomed with a friendly greeting and immediately jumped into a conversation about what my goals were. When I explained my wild healthy history, Alex listened empathetically and almost immediately knew what I needed - a minimalist shoe with a wide toe box to help correct my over-pronation and balance issues. He came back with four different styles, each with unique features which he explained thoroughly and allowed me to take for a "test stroll"! I ended up choosing a very cool pair of Altras - a brand I had never even heard of before! The next morning, I tried out my new shoes at the gym and I was THRILLED! I felt much more stable and was able to better engage targeted muscles while lifting. These Altras are a GAME CHANGER! Not only do they have me feeling better supported, they've also given me my confidence back! :) Sneakerama is a hidden gem! I grew up in Worcester and had never. been inside... I wish I had discovered this place earlier! They are so much more than an athletic shoe retailer - as a family-owned business, they take pride in what they do and foster a special sense of community to all of their customers!

Words cannot express how much my girl Annabella has helped me. Ive come to this location many times…read moreand she has always been incredibly helpful, kind, and informative when it comes to customer service. Without her, I wouldn't have anything from AE. She is the reason I come back. She needs a raise, a promotion, however it works here. She deserves it. THANK YOU ANNABELLA!!!

I went to American Eagle Outfitters today (5/24/25). I wanted to try on a pair of t-shirts for…read moresizing reasons, and told the changing room woman she didn't have to bother with scribbling my name down on the door mirror as i'd be in an out in a few minutes. She got horribly upset for some reason, stating that this was her job. I just let it go, and said okay, with a smile. But she wouldn't let it go, and she even suggested that I'd given her a fake name. I just smiled and carried on. I'm not sure what her issues are (racist?) but I think I won't be going back to this store. She might consider a non-retail job.

Madewell is the greatest place to shop. I've only had excellent experiences at this location…read more Especially if you're fed up with bad service from hate snotty teenagers or pretentious department store clerks. The Madewell staff is made up of 20-30-40 somethings with class and style, all sporting their own Madewell clothes. The staff is helpful, always offers to hold my stuff for me, and are super pleasant but never pushy. I love this place and the people there :)

I have a thing about jeans. You see, because I am tall and have both long legs and a long torso,…read moreit's extremely difficult for me to find something that fits in all the right places and is still comfortable. I also despise any cut of pants/trousers/jeans that will in any way expose my ass crack. That's just cheesy and unacceptable. Enter Madewell. Their jeans are dreamy not only because they fit, but because the denim they're cut from is exceptionally soft - even the really dark ones. In short, I love them love them love them, and am super excited I can get them at this shop in the Natick mall. Madewell stores are few and far-between, so seizing the opportunity to actually see, feel and try things on before purchasing rather than wait for UPS to deliver them is ideal. They also make great shoes, belts and accessories, not to mention tops and dresses. The sales girls were fun and sweet and not the least bit pushy, and they seemed to genuinely enjoy themselves whilst putting together the perfect outfit. Love.

Yeah, it's just a clothing store but the manager Dan is beyond helpful and courteous. Along with…read moreColby who's been there for years, it feels like when you shop, you're also getting fun conversation to the point where you forgot why you were there. Great atmosphere, great selection

love this shoe store jordans, Nike, polo, timberland, and more!read more

Really excellent customer service from both Rick and Ashleigh. Both sales people we very kind,…read morepatient, and knowledgeable in helping me pick out a a couple pairs and sharing relevant shoe care recommendations with me. I work in retail so getting this level of service is like a finding a diamond in the rough. Both employees deserve to be commended for providing me with an excellent experience each time I came in!

Over the past two years, I have visited this store twice, and my experience was pleasant and…read morecompletely satisfying. I purchased two pairs of shoes on my first visit and one pair on my second visit. I also exchanged shoes as they were too small, and they made the process relatively simple. ​Allen Edmonds manufactures quality shoes the old way with a Goodyear welt and American-made. They also value military veterans and offer discounts for those who served our republic. I would visit them more often, but there are only three stores in Massachusetts, with this store about an hour away or so. I have purchased more of their products online from Allen Edmonds.

I needed new running sneakers, and after visiting DSW and unsuccessfully trying on 10 pairs,…read morestopped by Marathon Sports. They specialize in sneakers and provide electronic technology for sizing and a knowledgeable staff. They offer multiple widths, D, EE, EEE etc., which is important when looking for a quality fit. The associate brought out five pairs after discussing the specifics about my running regimen, and I narrowed it down to two. To determine the best choice, I walked around with one style on the left (Brooks) and the other on my right (Asics), selecting the latter. All told about 15 minutes, and I was happily on my way with a nicely fitting sneaker.

Yesterday was my first (and not last) visit to the Shrewsbury store. Julia was the associate who…read morehelped me and she was wonderful. I have issues with my feet and not only did she understand my problem, she came up with several solutions. She was knowledgeable, professional and had a very engaging personality. It was one of the best retail experiences. She was outstanding. What an asset she is to your company. She was a 5 star plus!

Highly skilled boot fitter with excellent customer service…read more Highly knowledgeable of the ski industry. Might have to wait- informal chatty environment. They do have a used equipment room, too. I drive 35 minutes to get there, past several other ski shops.

Strands has quality products with expert staff. Local owned shop since the 1930's so what you loose…read moreout on price compared to online shopping is worth the history and expertise in my opinion. Highly recommend.

Express is my go-to work clothing store as well as casual clothes. They seem to always have some…read morekind of sale going on here. I really like the size of their clearance, however its usually been picked through. I find it a bit odd that there is another set of dressing rooms cut off from the public by a rack of clothing. The mens selection is kind of lacking. There also seems to be a lot of employee turnover at this location. The employees they do hire are generally friendly and helpful and actually wear the merchandise they're pushing.