I had two negative encounters with Dr. Rose. The first was a clinical issue that I won't get into…read morehere but suffice to say I was not happy, it cost me thousands of dollars, and he was a jerk about it. The second didn't involve actual treatment but felt just as bad if not worse... when my periodontist left the practice, I wasn't told in advance of my appt -- Dr. Rose just assumed I'd be honored to have him see me instead when I showed up and wouldn't tell me where I could find my doctor. NO, it's not ok. I also find him pretty arrogant and condescending but apparently some people like that.

If you are looking for expert care in the Periodontal field, look no further. I have required the…read moreservices of Dr. Rose a number of times in the past 10 years and I have never received anything but professional, caring and responsive attention. The attention received by Dr. Rose is precisely what you can expect from his entire Staff as well. This office is a well oiled professional and personable machine!

VERY UNPLEASANT EXPERIENCE WITH DR. BIAGO M. LEPRE LOCATED IN NORTHPORT, NY, WHO PROVIDED AN…read moreINACCURATE PERIODONTAL DIAGNOSIS. During my periodontal consultation on 9/22/2022, Dr. Biago M. Lepre advised me that I had early gum disease and I required deep scaling and root planning, which was INCORRECT. Since that consultation with Dr. Biago M. Lepre over 3 years ago, I have visited other periodontists who have confirmed I am periodontally stable, I do not require deep scaling and root planning, and to continue with home care and follow-up with DDS.

Really great doctor, very personable, reasonably priced, and does excellent work. Short wait time…read moretoo!

They are going to milk you for every dollar you have. Dr. Farber asked if I could take x rays for…read morehim as an extra check, I specifically asked if there was a charge to which he replied "no, these are strictly for me to double check." Week later I never heard from Dr. Farber or his office about the x-rays or next steps, only received a bill for such x-rays. Stay away.

This is the second time they have called 1 hr before appointment and cancelled. The rescheduled…read moreappointment offered to me was 3 months later. I will be finding a new Periodontist. They also push extremely expensive procedures

I came to this dental office for a routine cleaning, which is fully covered under my MetLife PPO…read moreplan. I was never told that anything was wrong with my gums, nor was I informed of any underlying gum disease or condition that would require a deep cleaning. No one explained that I would be receiving anything other than the routine cleaning I scheduled. Instead, I was handed paperwork to sign without any explanation of why a different procedure was necessary. I was never shown any notes, X‑rays, periodontal measurements, or evidence that a deep cleaning was medically required. After the appointment, I was charged $250 for a deep cleaning I did not knowingly consent to. When I later contacted my insurance company, they confirmed that routine cleanings are covered and that I should have been eligible for one. This directly contradicted what the office told me. I called the office afterward to ask for clarification and a refund. The "manager" told me that the dentist's notes supposedly indicated a need for a deep cleaning -- but again, I was NEVER shown these notes during my visit, nor was anything explained to me verbally at the time. I had no opportunity to understand or agree to the treatment they chose to perform. Patients deserve transparency, informed consent, and honest communication. None of that happened here. I'm sharing this so others know to ask questions and insist on clear explanations before agreeing to any dental procedure.

If I could leave 0 stars, I would. I set up a cleaning about a week ago but a few days ago, the…read morebracket for my bottom braces broke which meant I needed to also visit my orthodontist immediately. The only time my ortho was able to see me was an hour after my scheduled cleaning. I called Great Expressions to inform them of this predicament to which they told me to try to come a bit earlier than my appointment - they were fully booked but would try to accommodate. Cool. I informed my ortho I may be 5 minutes late. Upon arrival, I find myself waiting past my scheduled cleaning appointment and go to the front desk to let them know I really can't stay because of my ortho appointment which was honestly much more important. Fran, the woman at the front desk, was SO rude about the entire encounter. I was informed before I arrived that my appointment would take 50 minutes so I knew that if I was seen at that point, I would be really late for my other appointment. I tell her this to which she replies, "well she [i assume my hygienist] is going to be a few minutes." I let her know I can't wait those few minutes to which she responds, "she put aside this hour for you so now she's going to be doing nothing." Not sure how that's my problem at all. I tell her I timed both appointments so that I could make both of them but this delay messes that up. At this point, all customer service goes out the window and Fran tells me she'd prefer if I stayed. Great to know what you prefer Fran, but it doesn't work that way. I ask her to possibly schedule me another appointment where she tells me the next available date is June 14th. Weird because when I called to make my original appointment, they had a bunch of spots open for next week. Great Expressions is right next to my parents' house so I stop by to inform my dad about the encounter. He calls and speaks to Fran to which she was extremely rude to my very nice father - I'll admit I wasn't being the nicest but my dad was trying to be super accommodating and unbiased and Fran was simply being (for lack of a better description) a complete asshole. My dad explained how I couldn't stick around for the 5 minutes they were running late and Fran has the nerve to say "5 minutes isn't running late" ??? Weird. Even 1 minute is still running late! This isn't the first time my family has had an issue with this office being timely. My mom also walked out when she went for a cleaning during her lunch break and they had her waiting too long. My mind is blown at how rude Fran was. Like literally no ounce of helpfulness. I understand having a bad day but I also work in customer service and know to leave whatever outside issues you may have, at the door. I've always tried to refrain from bad reviews but this experience was so awful, I had to share and warn others.

Dr. Greenburg is one of the most professional doctors I've ever had the privilege of seeing! Dr…read more Greenburg is always caring, calm, reassuring and kind, but most importantly, he is knowledgeable and skilled!!! After more than twenty years, he still does his job the old school way!!!

Came here many years ago for periodontal work. Dentist has the personality of a glass of water. Was…read moretreated for about a year. He and his assistant would be talking about the latest Dancing With the Stars or some other show, while working on my teeth---as if I didn't exist.

Would definitely recommend this office. There was minimal wait time. The dental hygienist has a…read moregentle touch. Friendly receptionist. A+

COMMACK LOCATION I arrived for my appointment early as…read moreadvised and ended up waiting over an hour without being seen or given any update on the delay. There was no communication or explanation from the staff during the wait. I eventually decided to leave without receiving treatment. I will be transferring my records to another dental provider. Very unprofessional experience overall. NEGATIVE REVIEW DONT GO AND THEY SCAM YOU FOR MONEY!!!!!!!!!!

I called this office and the receptionist who answered the phone was VERY UNPOLISHED AND RUDE. She…read moreput me on hold which, I understand but after hearing no music or talking from the office after 6 mins, I said hello to see if we were still connected and that when she Yelled into the phone " You're not the only patient " I informed her not to speak to me in that manner she then said " Do you want to make an appointment or what" my response was that was my only reason for calling. My family and I have been patients with Dr Jay for over 15 yrs, when he was in the Coram office but since moving to this location in Central Islip the professionalism regarding the receptionist has tumbled for the worst. I had received approval for work to be done so when, I received notification from my insurance company that it was approved,I called and spoke to the receptionist who said the person who was familiar with my chart wasn't in the office. I called the office as a follow-up and the person " familiar" with my chart said she forgot to call me and she's been going thru a lot with her father being in the hospital. I give Dr. Jay and A+ and his from office a F -

"Meh. I've experienced better" is exactly right…read more The women at the front desk were very nice and helpful. This review is solely on the actual appointment I had and the experience. To cut a long story short (I like to say that, but that never actually happens) I was going to a GREAT dentist, but switched over because they didn't accept my new insurance. Googled a few places and came across this one, I didn't really do much research, it was one of the first options that popped up. Day of my appointment, I thought I was coming in for a cleaning, well - turns out it was just x-rays. Okay, cool. I sat in the chair, dentist comes, says hello and does the x-rays. I ask him a few questions and he's mumbling. I couldn't hear him, and he repeated what he said, but again - so low and mumbled. He kept saying "they'll tell you at the front desk" and that was it, walked out. I don't know about you, but I like my dentist to be friendly, tell me whats going on in my mouth, what I need, etc. Nope - he cut it real short. Barely said 5 words to me. The front desk tried to squeeze me in, but they're so booked - i was looking at a month out just for a cleaning! I then decided to check yelp reviews, and a family member laughed when I told them I came here, they said "didn't you check the reviews? I hope you're just passing by it & not getting any work done" Lucky for me, my old, favorite dentist - now takes my insurance. So I switched back over!