We were camping in Hilbert, Wisconsin and decided to go into Appleton. While driving our F-250 Diesel truck the engine light came on, the truck started clattering and we lost turbo boost power. We drove to Les Stumpf Ford and spoke with Matt. He said they couldn't even look at it but did recommend L&S Truck Center behind the dealership. They were able to diagnose the problem and get us back on the road the next day. Kirk at L&S even called the rental car company and got us a discount. We realize not everyone can work on diesel trucks and we're very lucky to find a good diesel shop who could get to it quickly. Thanks to all the excellent service and friendly people at L&S. If we are ever in the area again and need service we will definitely look them up. read more

BUYER BEWARE I Made contact with a salesman at L & S and was looking for a F350 dump truck that They had in stock, several phone calls over a two day period and several more Texts confirming my interest and financing which I secured, when finally the salesman sent me a cryptic text saying he was working to button down my deal, only to find out that the truck was already sold, He then called me back a day later and told me they had another almost exact unit and he would send me the details, the unit was the same price as the previous truck, so I asked for a confirmation and info to update the financing to the new unit, Then miraculously the price shot up 9,000.00 due to the "current market conditions" ... this is how they do business. No Thanks, No scruples, a wasted 3 days of chasing my tail to get abused by this business. read more

I was in Wisconsin on business, and the oil needed to be changed on my F350 - I scheduled the oil, transmission fluid, and radiator flush. When I showed up, I was advised they only had time to do the oil. Upon completion, I was advised all fluids were topped off! I left, and the next day, I went to use the wiper fluid, and it ran out on me the next day, so I wasn't too confident about all those fluids being topped off. I scheduled the remaining needed services about a month later. I just returned home pulling a 5th wheel camper, and my truck alerted me to my engine overheating. I took the truck to an oil change location, and they found the problem to be the cap was not replaced on the anti-freeze tank. They added four gallons to my truck's reservoir, and I walked across the street and picked up a cap at Auto Zone. What an incompetent outfit. read more

Traveling cross country for 4 months we encountered trouble with Ford dealers refusing to perform a simple oil change on our type of RV. Kirk in the service department was able to provide us same day service. Also Brandon in parts was able to find us some rare fuses off site and have them for us before we left the facility. The assigned mechanic also caught a tire valve problem during the general inspection. Again thanks to your organization for the great service. read more

My 1997 Damon Daybreak( F53 460) was stumbling and loss power. I took it to L&S Ford figuring they would be experienced in the problem. I told them it did not do it when it was cold. They said they fixed it . Cost 500+ . Drove the vehicle 20 mins and it did the same problem -- called them up and asked them if they drove it . Replied YES -- . Limped it home and had to spend another 800 to cure the problem. NOT GOOD SERVICE. read more

Our bus conversion needed repairs. We were impressed with both the mechanical service and the personal service received. Rich the service writer and Bill the mechanic were great! read more

I had a terrible experience with L&S Service and Parts Departments. After first saying they would match other Certified Ford Dealer part prices, they reneged when the repairs were finished and even refused to credit core charges. The bill was much higher than what was discussed! read more