Ali recently helped me find a tenant for one of my units. His experience and professionalism is…read moreawesome. He thoroughly screened potential renters and was always readily available when I had any questions. Thanks to him I found a qualified person very fast. I am very satisfied with his service and would definitely recommend and use him again!

Thank you so much sunstone for helping me with my property I appreciate the great help and…read moreprofessionalism

Professional and thorough. Great overall experience and I would definitely recommend them.read more

Do not do business here they dont do there jobs . 9 months my property sat vacant . My property was…read morerented in 2 weeks after doing it myself . They will not show a property unless you fill out an application first . They will not use social media to advertise because they thinks its beneath them and brings unqualified renters.

I'm convinced that Brenda Geraci is the best real estate agent in Covina! We were somewhat in a…read morebind. My mother's health was ailing, and we needed to get her into an assisted living home ASAP. To do so, we needed to sell her house. It was November (with December rapidly approaching), and time was of the essence. I researched the top agents in the Covina area. Narrowed it down to the top 3 and interviewed the top two over the course of two days. We chose Brenda based on her professionalism, warm demeanor, and market knowledge. We hired Brenda on a Monday, she had the photographer at my mom's house on Tuesday, listed her house on Wednesday, and we received our first offer on Friday. We allowed realtors/potential buyers to view her house over the weekend and accepted an offer on Monday. The craziest part about it was that Brenda's daughter was getting married that same Saturday we allowed agents/buyers in. She didn't skip a beat. It was miraculous! This was the first time I've ever sold a home, so I was very nervous. Though she had her own distractions in life, she didn't break stride. Brenda held my hand throughout the entire process and ensured my mom was taken care of as well (giving us referrals for movers, cleaners, etc.). If you're like me, over-researching realtors, STOP. Save yourself the time and go with Brenda!

Brenda is absolutely the best at what she does and very professional. Her communication is…read moreoutstanding and extremely happy with the level of service provided. Brenda is very knowledgeable, responsive, and genuinely invested in making the process as smooth as possible for her clients. If you are looking for someone you can trust and go above and beyond then Brenda is the right agent for you!!! Thank you SO much!

Going on to 4 years or renting our condo. HMR property…read moremanagement has been awesome. Even with all the HOA hoops they make you go through every time anything is needed. They do routine check ins and respond quickly to any issue. The application process was very thorough and I am happy to say it has been a great experience and recommend them to anyone who is looking for a safe and efficient place.

If you're looking for a property management company that delivers results, this is it. They are…read moreorganized, efficient, and extremely responsive. Maintenance issues are handled quickly, tenants are well-managed, and everything runs smoothly. Their professionalism and commitment to excellent service make them stand out from others I've worked with in the past. I couldn't be happier with reasonable fee they charge and the level of service they provide.

Lillyvette was recommended by another agent and initially I was impressed. She quickly listed my…read morehome for sale, held an open house and had 4 solid offers by the end of the week. She claimed to have experience with good neighbor properties but 6 weeks into escrow I found out she did not and the process was delayed even further. She was representing both myself and the buyer. Throughout the process she did not act as a neutral party but was looking out for the buyers best interest and not mine. If you are an investor you might do well working with her if not I would work with someone else.

From the owner: Excel Realty is a full service brokerage with areas of representation that include Single Family…read moreResidence, multi-unit, REO (bank-owned), Short Sales, estate planning (probate), relocation and property management. Major services provided are among the most popular offered in the industry and reflects specialized knowledge in sales and property management. When it comes to your investment, you want someone on your team who demonstrates attention to every detail, from finding suitable tenants to maintaining the property. That's why property owners appreciate the professional quality, reliability and affordability of Excel Realty Management's services. We not only take care of the day-to-day operations of protecting your investment -- we also stay on top of the many legislative changes and laws impacting Fair Housing and Landlord/Tenant laws every year -- so that you don't have to.

I recently closed one of escrow transaction and Premier Properties Escrow was the servicer. I…read morerepresented the buyer and seller chose the escrow company. I was told that Keller William agents are asked to use this company by their broker. It was not a pleasant experience with errors after another errors with negligence by escrow officers. Our escrow was delayed almost a week and it caused financial loss to my client. Errors by escrow company continued in escrow closing statement which caused unnecessary time to fix. Closing statement were not provided to agents even after buyer signed it, I had to ask for it numerous times. I had to make at least 10 phone calls to get through. My emails were not replied back. My closing package was received 5 days after close of escrow, after I emailed and request for the closing package. When I was finally able to review the closing statement, I noticed double charge on the buyer statement. Then after review of charges made by Premier Escrow, I noticed $300 processing fee, after full escrow fees and all other various fees were charged. Their explanation was "every escrow company have different fees" Throughout entire time of email communications, Premier Escrow broker and Keller Williams broker were cc'd. Until today, no one from escrow company apologized for the many mistakes and preventable errors they've done. Escrow sent me an email stating that they discounted escrow service fee to my client due to "horrible service" they provided. Which I replied that my client was charged more than average escrow fee. Then they replied back and said they confirmed that they "did not" give discount to my buyer. Still, no apology. Over all, it's been very unpleasant experience and next time I do another transaction Keller Williams listing, I would advise to work with any other licensed escrow office other than Premier Properties Escrow. Their escrow fees are higher than average fees and service is below average. I generally give 5 star review on yelp for escrow companies and it's really hard to get 1 star on yelp review from me unless service is below average. I hope this review would help this company improve service level in the future.

I had problems with communication with both the agent and the escrow manager. I had originally…read moreasked to use my own escrow company but my agent said she would rather use the few companies she typically works with. So I gave her the benefit of the doubt and went with them. My transaction was a probate transaction. Certain documents were needed which I sent in to them early on. A week before COE they asked for a particular document that I wasn't aware of what it was. I contacted my legal counsel and was advised thay what I had superseded what they were requesting. I then contacted title myself since escrow said they were just the middle man and only asking for what title requested. I advised title what counsel told me and didn't hear anything again until 2 days prior to closing. I wasn't getting anywhere with escrow or the agent. The documents that I had Fedex'd early on were not sent to title and thus in turn delayed my closing 1 week! Costing me money in extra utilities, taxes and homeowners insurance. Like the previous review here in Yelp, escrow didn't apologize. I had to complain about them and their lack or professionalism to the agent before I got an apology. I closed on a Friday and didn't get an email from escrow about closing. I had to ask for my closing docs. Their communication was horrible. I just got an email from the agent saying congratulations you funded but not a call or thank you for your money at all! The agent who is also a KW agent was also hard to get in touch with. Most of my calls were not answered only to be followed up with a text saying, whats up or I'm at Disneyland. I would never use this company again. I would not recommend them to anyone and would advise anyone against using them. I have some very unprofessional screen shots between the lead agent and agent of KW premier properties. I'd be happy to provide those if the company wants to work with their employees on professionalism. I hope this helps anyone looking to use both KW agents and KW escrow.

Terrible realtor. Anytime I had questions she would just say "Google" it in a condescending manner…read more Do not trust or use her for anything. Worst realtor i have ever dealt with.

The worst so unprofessional they get your business & don't do anything to sell your house I would…read morenever do business with her again

Super smooth and easy experience working with Lisa - she created a very catered approach and worked…read morearound my busy schedule to move the transaction along at a very rapid pace - highly recommend!

From the owner: As a dedicated real estate agent, I offer a personalized approach to every transaction, ensuring…read morethat each client receives tailored solutions and exceptional service. With deep market knowledge, strong negotiation skills, and a commitment to transparency, I guide my clients smoothly through the buying or selling process. My focus on building lasting relationships and my attention to detail set me apart, making me the trusted choice for achieving your real estate goals.

David and Sunshine always do an amazing job and they have great customer service!…read moreThey always communicate with their customers all along the way! Very knowledgeable and professional! Great personalities and I would highly recommend this company !

As the successor trustee to my dad's estate, and living out of town, I needed someone to help sell…read moreand clear his home prior to sale. There are a lot of things in life you only do once or twice, and the first time doing it can be a huge learning process because, well....it's your first time. A wedding, raising a child, buying your first home, picking your pokemon go team, etc. Well, going through your dad's home and preparing it for close of escrow is one of those things. THANK GOODNESS there are companies like Grasons Estate Sales. Initially, I reached out to my realtor to get their advice on what to do. They said they could help me find someone to just literally dump everything in my dad's house. It would have costed me $3500 to do so. But I thought that would be such a waste, as I wanted to sell or donate as much of the items as possible. That's where Grasons Estate Sales came in. Initial consult, they came through and looked through the home, explained their process, and gave their initial impressions. They come in a couple days ahead to prep the home...put up some tables to line up your items and stuff. Then, they run the estate sale in your home for a couple of days over the weekend and take a % of the sales. Then, they (optionally) can dump everything you don't want. Or, you can arrange something yourself. You just pay them for their time/labor. Essentially, you are using the proceeds from the sales to help offset the cost of clearing out the home. Turns out, I came out slightly ahead after everything was said and done! Imagine having to try to sell items by yourself. You know how flaky those Facebook marketplace people can be. It would take literally weeks/months to sell items yourself in the time Grasons Estate Sales took. So much time and headache averted! I'm totally satisfied with the job Grasons Estate Sales performed. As I mentioned earlier, I was out of town, so by the time the estate sale happened, I was already gone. So, we communicated via text for everything, and their PM, Sunshine, was on top of things to send me progress photos and receipts of the sold items. Oh, and they were honest enough to even tell me they found $7 in one of my dad's drawers, and returned that to me! Really chill and honest company. Couldn't recommended enough!