I just walked out and felt compelled to write a review. Amanda was absolutely amazing! I received…read morewonderful customer service, an explanation on the different beds and pricing, and a small tour. I will come back and recommend this establishment to others :) Thank you!!

They're literally never open. I come on random weekdays well past the time they open and they're…read moreclosed. She closes on every single holiday and random weekdays without telling PAYING customers. I had to start going to a new place because she's never open. Owner is also MAGA and says racist things every time I'm in there. I will never come back, especially being the fourth time in ONE MONTH that she's closed at a random time and day when the store says open online and on the door. Ridiculous and I wasted so much gas for nothing. Picture was taken at 945 on a Thursday when they should've already been open for 45 minutes.

I really like this tanning salon. I go for a few months about once a year or so and this is the…read moreclosest salon to my apartment. They have really nice beds and everything is always really clean. I was pretty impressed as I called once because I was curious about the spray tan and the girl on the phone talked to me for about 10 minutes and answered every question I had without being snobby, she was really nice and helpful. Only reason why I give the 4 stars is 1- They're prices are a little high. 2- I understand they make commission but to ask every time when I walk in the door how I'm doing on lotions and then trying to talk to me about some other service they offer is kind of annoying. I bought a face lotion from them (which is nice) but for $40 and that was a discount and unfortunately it feels like there's absolutely nothing in the bottle. But sometimes I come to relax and not be bothered. But whenever I go I feel like I have to fend off their sales pitch which gets kind of old.

Website advertises $37 for a single session. The employee behind the counter insisted it was $50…read moreb/c I wasn't purchasing a membership. Wouldn't honor a $10 off coupon, listed without any restrictions on both the website and at point of sale because I wasn't purchasing a membership. Insisted I needed to pay $5 extra for some sort of toner so that my tan wouldn't turn out orange. (Literally what is wrong with your formulation that you have to pay extra so that it works?) Dismissive and unhelpful the entire time. I had to ask for after-care instructions. If you've ever seen the Courtney Michelle Dlugos TikTok series about the employee who doesn't care if you live or unalive yourself, this is the girl behind the counter at this location. Go anywhere else.

To be honest I was going to give it one star after my last visit the guy working was not helpful…read moreat all didn't take the time to explain anything to me or tell me what was available with the spray tan luckily with the help of You Tube and Tick Tock I had done some research on the system so I at least a some idea. So I figured give it one more try thankfully he wasn't there but a young lady named Gianna was there she made up for the terrible first visit being so helpful explaining the different things offered and even apologized for the Bad first spray tan visit which she didn't have to but it did show excellent customer service on her part

This place is a scam! The wait times are ridiculous. They're operating system behind the counter is…read morecompletely ridiculous and they're unable to process or give you any gift cards. The staff at Mokena are the most rude (one in particular) I've ever met. They won't give a refund, even if the people behind the counter mistreat you. Their "corporate" called to try and rectify what happened and told me I was right, but still wouldn't give me a refund when in the history have you ever heard such nonsense? I will be telling every single person I know to never go here ever they steal your money they give you faulty products and they treat you like absolute crap. Wow, just wow is all I have to say about this horrible horrible entity. my husband is 64 years old and they refused to let them tan because the information in their system was faulty and we had paid for a full month of tanning and we were only halfway through the month. Don't subject yourself to this time waste ! Do not give them your money. Go tan somewhere else.

I love the Lush store in Oakbrook. The staff is always attentive and helpful. They also have free…read moregiveaways from time to time so reach out to them in advance to find out.

Since the location on Michigan Avenue closed, it's nice there is still a store in Oak Brook. This…read morestore is well stocked and did have a few things on sale. They have great seasonal scents.

I visited this cute facial lounge that reminded me of Tulum about 2 weeks ago and got the Sol…read moreoxygen dome facial, eyebrow lamination, and lash lift with tint, I am obsessed with my results and how glowy my skin looks! I keep getting compliments on my eyebrows and lashes, definitely worth the price! The prices for treatment are also unheard of, especially in downtown Chicago, I usually pay more than triple the price for these services. You can't beat the quality of care and professionalism for the price point. Adriana was so friendly and easy to talk to, she was very informative on what products and treatments would work best for my skin type. When I got there, I was also pleasantly surprised to find out the lounge was actually a private room, which eased my anxiety about being around other people, I felt very comfortable not being in an open space with others like I have in past salons. My overall experience at this new location was a 10/10, service was fantastic, the ambiance was relaxing, and prices you just can't beat.

I've been to this location a couple times now and have always been happy with the results. I've…read moremade appointments as well as walked in, and every lady there is so wonderful, making the pain as minimal as possible. Customer for life.

I have been going to the Oak Brook Terrace Waxing the City location since it opened. Over the past…read moreyear or so, I've noticed a general decline in the overall experience, but I continued going because the location is convenient when I'm already in the area running errands. After what happened today, however, I will not be returning. I came in today, September 30, around 10:20 a.m. in the pouring rain for a simple lip wax. I apologized for being 7 minutes late. The front desk employee immediately told me, "I'll take you this time, but next time I won't." I said I understood, but mentioned that I thought there was a 10-minute grace period. She corrected me and said it was actually 7 minutes. I pointed out that I was, apparently, still within that window. Her response was visibly irritated. Then she asked me to complete a customer profile form. I explained that I had been there within the past few months and asked whether I really needed to complete the entire form again. Her response was essentially, yes, this is what you have to do, which I found odd, but I started filling it out. I then said I needed to use the restroom quickly and would finish the form when I came back. This is where the interaction became completely bizarre. She told me, "We don't need to wax you today." I honestly didn't understand what she meant and asked her to clarify. She then indicated that I didn't need to fill out the form and didn't need to get waxed there today, in a tone that felt like she was refusing to provide the service. She also mumbled something under her breath that I found derogatory. At that point, I said, "What is your problem?" I explained that I had a pedicure appointment immediately afterward anyway and would simply have the service done elsewhere. I then asked for her name because I intended to contact corporate about the interaction. Instead of simply giving me her name or allowing me to leave, she told me I needed to leave and picked up the phone and said "I'm just going to call the police." Yes -- over a customer asking for the employee's name after an uncomfortable interaction about a lip wax. I remained at the front desk and told her that I thought the response was completely extreme and that I would be contacting corporate from my car. I left, contacted corporate, and also contacted the local non-emergency police line to document what had happened. I was told they would conduct a wellness check at the business. I am still genuinely confused about how a routine waxing appointment escalated into this. I have been a customer of this location for years, and I have watched the experience decline, but today's interaction was on an entirely different level. There was no reason for the interaction to become hostile, and certainly no reason for a routine customer-service issue to escalate to the point of possible police involvement. I would strongly recommend going to the Elmhurst Waxing the City location instead. At this point, the convenience of Oak Brook Terrace is not worth the headache. Management/corporate: I sincerely hope this interaction is reviewed, including what happened at the front desk and why a customer who was simply trying to clarify the situation was treated this way. What should have been a five-minute lip wax turned into me leaving in the rain, without the service, after having to make two separate calls to report what happened. Absolutely bizarre.

My very first wax was with Nataliya (attaching my review from Salon Envy in 2015 below)…read more "Came here with a groupon for my first ever waxing experience with Natalia and she was beyond amazing. We had a friendly conversation and it took what felt like 5 minutes. Prices are a little out of my budget without the groupon, but when they have the deal again I will definitely be returning. I can't praise this place enough." After my initial experience, I was a poor college student and had to groupon hop for a little while, but ultimately found my way back to Nataliya. She is amazing at what she does and I am always in and out in less than 20 minutes. The commute is sometimes a long one especially on the weekend, but well worth it!

The best in the business! Nataliya is professional, friendly and easy to talk too. If you are a…read morefirst time customer, no worries, you have found your lady.

Audrey did eyebrows touch up for me and lip blushing for my companion. WE were both very happy…read morewith the outcome and loved Audrey's personality and vibe.

I've have booked facials, a tiny tattoo, and waxing at Audrey's. Every time it's clean, aesthetic…read morevibes, excellent service and a pristine job on services booked. Audrey has other services such as nails by Flor, massages and hair services by other artists. Definitely worth checking out.