The place is spotless,the Versa Tan is fantastic & service…read moreoutstanding. I recommend Shades of Darkness to everyone. Their tanning beds look amazing too.

Great service. Owner knows what works best for each customer . Very casual atmosphereread more

They are wonderful there!! It's clean & updated...I feel at home when I go there!! I've been going…read morefor at least 6 years!! Definitely recommend RADIANCE SALON!! The owner is super sweet

We had super rude customer service from both an employee and the manager. My 16 year old did their…read moreTues bogo deal the week prior and again the next Tuesday (for Homecoming tan). The first week was a male employee-very nice and helpful. The next week she went in for her bogo deal after she'd already paid the week before. The female employee demanded she pay even though my daughter explained the situation. She would not listen and was incredibly rude and made her pay. When I called about it, she said she'd call her manager. When I spoke with the manager she said she was just "firm" with her and defended the employee. She did see the mistake and offered a refund. She would not do it over the phone and said we'd need to come back to collect cash for the mistake. This was an inconvenience to drive 15 min there and then back home, so I asked for a refund back for the deal (which would've been a whopping $15. She acted appalled that I'd ask for that for the rudeness and inconvenience of driving back. Then the MANAGER hung up on me. The adult employee shouldn't have been rude to a 16 year old, and a manager should have remedied the situation. Instead, she was equally rude. I don't think this business understands customer service and do not admit when they are at fault.

I just had my first tanning session with L.A. Tan and I enjoyed it! I've always wanted to try a…read moretanning booth but never carved out the time to do so until recently. This location was the highest rated on Yelp so a week before my first session, I visited this location and spoke with Maya. Maya gave me a quick layout of the land and showed me the types of tanning beds and additional services (i.e. Red Light Therapy and VersaSpa/Spray Tan) they offer. I had my sights set on the tanning beds but wanted to choose the right one for me and my skin type. I'm already pigmented and can tan easily so I opted to start out with the level 2 type tanning bed. The tanning beds are graded by the level of (UVA/UVB) intensity with levels 1-2 being the lowest grade. The 1-2 levels are great for beginners and those new to tanning facilities. Levels 3-4 are your intermediate levels and lastly levels 5-6 offer the most intense, deep color tans requiring minimal time in the bed/booth. They have standing tanning booths or lie flat tanning bed options. I chose to do a level 2 bed and laid in their Uwe Lotus. I'll have to admit I did feel a little claustrophobic in the bed but after a few minutes, you get used to it. It can get a little loud inside because you'll hear the cooling fans go but the beds are nice and warm. Since you're surrounded by lamps, there really is no need to turn during your session to even out your tan. Maya recommended using the lotions prior to tanning since the lotions help moisturize your skin while locking in and retaining the color from the lamps well after your session. Being new to this I bought their half ounce sample lotions. I used the entire sample packets for my face and body. After one session I instantly noticed color on my skin! I did not come out looking orange (which I was afraid of) and I left a shade darker with a nice tan! You will need eye goggles to protect your eyes while you're in their bed. They sell them on site for $4.00. My overall tanning session was 12 minutes but set aside at least a half hour for lotion prep before with time to change afterwards. The cost of my tan session was under $18 as of 2.3.2024. This was minus the cost of the lotion and goggles purchased onsite. If you've never done it before, I would recommend trying it once. Happy tanning!

I had an appointment for three airbrush spray tans that didn't end up happening bc the young woman…read morewith blonde hair and eyelash extensions was so unbelievably rude. This is my first time going to LA Tan. I made an appointment for three people. I scheduled well in advance and adjusted my time/date once to accommodate my group. I told them 4:30. At 4:13, I get a phone call asking where we're at. An innocent miscommunication--I let the girl on the phone know that we were meant to be there at 4:30, and should be there soon. It was put down incorrectly on their side, not a big deal at all. I even clarified that there was no way were set for 4pm, bc all of had to coordinate with work to get to the 4:30 appointment. We walk in, there are two receptionists. I say "Hi, I was just on the phone with you, we have three airbrush spray tans at 4:30." They're polite to begin with (the brunette was polite the whole time, no issues with her). The blonde lady asks for a name, I give her my name and let her know that over the phone they had just asked for a number that was best to reach me. I then clarify, we're all on the same appointment together. This is where things start to go south, for literally no reason. The blonde employee starts to have a really snippy attitude. She very passive aggressively stated: each of you needs to set up your own profile right now. You need three separate profiles for each person getting a spray tan today. What is the first name?" And at this point, she is looking at me, and repeats the first three letters of my last name. So I begin to finish my last name, and then she snaps at me again, and says she's not speaking to me (which is confusing, because she just recited the start of my last name). I say you're being very unclear, and she says I'm not being unclear. I worked in food service for YEARS, if someone is confused, you try your best to reasonably explain it, you don't snap at them again! It's awkward at this point and the two people with me are also really shocked at her response and are just staring. At this point, I'm not going to give my business to people who are rude. And I tell her that we're leaving, and that she's being very (expletive) rude. I have no idea if the time miscommunication stressed her out, or if that's her general demeanor, but there are better ways to communicate to (NEW) clients. Her attitude was so ridiculous I couldn't possibly understand being that irate over a miscommunication (on the phone or in person). Thankfully, we were able to get serviced elsewhere, and are happy with how it turned out.

Awful experience every time I come in!!…read more I'd never used a tanning bed before this, and this center's business practices feel slimy. On my first visit, the manager sold me products I didn't actually need -- I was nervous and didn't know better, so I went along with it. When I tried to return them and get the product I actually needed, the manager was never in. By the time I finally caught her, it was too late to return anything. I also was never told I could be using a Level 5 bed when I signed up -- I'd been put in a Level 4 the whole time, even though there's almost a $40 price difference between the two. Once I found out, I asked to downgrade my membership for the following month. But now this month, I can't use the Level 5 bed at all. So I paid $104 for July and can't even use what I'm paying for. On top of that, almost everyone on staff has been unhelpful and unpleasant. The one exception is Grace, who's been genuinely kind and helpful every time. My advice: do your research before signing up here, or just go somewhere else.

I have been going to Palm Beach Tan in Naperville for a few months now and have had nothing but…read morepositive experiences each time I go. The staff is very friendly, helpful, and they give great recommendations if you're unsure about what to get. I've heard people complain of long waits but that's expected when there's limited beds that have to be cleaned in between uses. I've never waited more than 15 minutes for a service. Tanning booths and beds are kept clean and organized. This location is awesome!

Amazing tanning salon and red light therapy! There are several beds so little wait time, quality…read moreunits with so much control over your temperature and experience. Highly recommend!!

Love it! This place has everything you could possibly want in a tanning salon. My old place was…read morekinda run down, didn't offer other services, and had old beds... not this place! Their beds are new, clean, and serviced constantly. I've been a client here for 6 months and I have never seen a bulb out in one of the beds. The girls are prompt and efficient at the front plus super friendly. I never feel like they are pushy on trying to sell me something either. I've visited both south Elgin and Elgin locations. They have quite a few beds, they have the spray tans too (in the actual spray stand up unit), they have a ton of products to chose from also. Check them out!

Before coming here, I had never used a stand up bed before. I must say, with everything going on in…read morethe world right now, this is the cleanest option. I LOVE coming here a few times a week. The women behind the counter are ALWAYS super friendly and very helpful. They answered all of my questions my first time in and chat with me nearly every time I come in. Couldn't recommend this place more!

Updating review:…read more Lost 3 stars due to poor customer service. In May, I asked to cancel my tanning for the month of July. I was told I couldn't do that until the last day of May. So I marked on my calendar May 31 to cancel. I promptly called that day to cancel, & was then told I had to come in to cancel. Seriously? I wasn't in the area & was unable to come in. I said, "I'll be there tomorrow." June 1, I arrive in the morning in person at their latest request to cancel the tanning for the month. "Oh, we've already charged your card for the whole month of June." EXCUSE ME???? It was charged at 2 am last night I'm told. I told her to cancel the charge. She said she can't do that. Of course you can. It's a bank card, cancel it. They refused. I paid for an extra month I won't be using. What a scam! Made me sad because I really liked this place & planned on using it yearly, but not with poor policies like this. My money will go elsewhere. Tip: Pay in cash so they can't highjack your card.

Love it here already! So clean and relaxing. Couldn't ask for a better place to open in the…read moreneighborhood.

From the owner: Be Bronze has various state of the art UV tanning machines. Or, for a personalized touch, we offer…read moreCustomized Organic Spray Tan by our certified artist. Our relaxed atmosphere will make you feel at home giving you that 15 minute escape from your everyday world.

Bed 7 has been broken for a month. The face tanners do not stay on. It multiple workers multiple…read moretimes. They continue to put paying customers in bed 7.Knowing that it's not functioning properly. Fix it or do not use it. Very frustrating.

Like I said, I get why the $$ were raised, so please don't put words in my mouth. After almost…read more20yrs as a client spending almost 10,000. Dollars there I expected the same loyalty I have given to you

Absolutely nicest, cleanest, spacious tanning salon in area, with best staff that is knowledgeable…read moreand willing to help with any questions. The beds are well-maintained, state-of-the-art including red light beds for skin care. The selection of lotions is second to none, with a variety to fit any budget. I'd give them 6 out of 6 stars , if possible, since this place goes above and beyond for its customers. The prices are competitive for what is offered with great deals, again, for any budget.

From the owner: Location Facts:…read more Located by Portage 16 IMAX and Cappo's.

Loved how quick and easy it was.. the staff was very good at explaining everything to me how the…read moreprocess worked and what expect from my experience with the mystic tan. Let's talk the mystic tan booth felt like something out of a movie step in a close the door and the booth does the rest you just move when it tells you the results amazing in a matter of minutes

Awesome spot for custom spray tans. The staff are so nice! Tans turn out great! Definitely a go…read moreto salon for me.