I have been tanning with this company (with the highest tan package available) for almost a year now. Everyone is friendly and educational excluding the curly strawberry blonde girl name "Adrian". Never made small talk, never greeted me or wished me a good day always just "What bed", "What do you want to do". I brushed it off for the longest time thinking it was just her personality. Last week I went in after work and she said "what bed".... I rolled my eyes this time as I had a LONG day at work and could do without the attitude. She then asked me --whats your deal...why are you always such a b*tch..-- are you freaking kidding me?! I am the CLIENT! It doesn't matter if I don't make small talk with you or if I SEEM refrained. Maybe I am aggravated from working out? Maybe I have a bad home life? Maybe I have a draining job? I come to your salon to TAN, RELAX and UNWIND. I dont visit to be belittled! UNREAL! So I left before my livid mind said things that I didn't mean.
I called the day after to be connected with someone...either a manager or the owner, it didn't matter. I wanted to cancel my plan and never step foot in there again! I was told i could email the owner but they didnt have the email so id have to find it on the internet somewhere (which i looked and couldnt find) then on the second attempt phone call to the salon I was then told I couldn't have any information about the management because that's private and best bet was to "camp out" on the weekends to see if the manager came around. I guess she works and goes to school so she is not in there often. well GEEZ I also work and go to school so how could I just go sit around the outside of a tanning salon and wait to see IF management would show up at their leisure.
Absolutely horrible experience. Not to mention the bulbs are always out in ALL beds. So rude and I WISH I could have contacted the owner/manager before I left this review.
By the way, I just called the salon and "Ashley" was nice enough to tell me that my membership had been terminated that day. How nice of them to keep me in the loop. Sheesh read more