I just walked out and felt compelled to write a review. Amanda was absolutely amazing! I received…read morewonderful customer service, an explanation on the different beds and pricing, and a small tour. I will come back and recommend this establishment to others :) Thank you!!

They're literally never open. I come on random weekdays well past the time they open and they're…read moreclosed. She closes on every single holiday and random weekdays without telling PAYING customers. I had to start going to a new place because she's never open. Owner is also MAGA and says racist things every time I'm in there. I will never come back, especially being the fourth time in ONE MONTH that she's closed at a random time and day when the store says open online and on the door. Ridiculous and I wasted so much gas for nothing. Picture was taken at 945 on a Thursday when they should've already been open for 45 minutes.

This is the only place I trust for spray tans. Being a redhead it's hard to find a glow without…read morebeing too dark and they are fantastic at it! Bridget and her staff did my wedding hair, makeup and spray tan for me and my bridal party. Everyone loved the results. I would recommend them a thousand times! Such a great experience!

It was easy to make an appointment and the staff were very friendly. They did a great job!read more

I've been coming to LA Tan for more than 10 years, and I felt compelled to leave a review for…read moreHaley. She's relatively new compared to how long I've been a customer, but she's quickly become my favorite person to see when I walk in. What really stands out is that she actually knows who I am. She remembers my name and recognizes me when I come in, and honestly, that's never happened in all the years I've been coming here. I always greeted warmly. She's friendly, professional, knowledgeable, and genuine. Great customer service can be hard to find, and Haley consistently goes above and beyond. LA Tan is lucky to have her!

Worst customer service experience…read more Last year, I purchased a package of four spray tans with the clear understanding that they were valid through the end of 2025. Based on that information, I intentionally saved one to use on New Year's Eve. When I arrived at the location, I was told--very rudely--that my spray tan had expired because I was "two hours past" the expiration time. I was never informed at the time of purchase that the spray tan would expire at 11:00 a.m. on the final day, nor was this communicated to me at any point afterward. To be told this at the counter, after planning my visit specifically for that day, was both frustrating and disappointing. The way this situation was handled felt misleading and unprofessional, and I left feeling that I was being denied a service. The girl at the front desk was not willing to meet me in the middle somehow.

I bounce around from LA Tan to LA Tan (I work over here, live over there, go to school out that…read moreway....) and this is by far the best one!! First I'll start by saying that the staff is super, super, super nice and very helpful. Kudos to the manager for picking the right people and training them well. The girls always have helpful tips and offer advice. Typically when I'm presented with options (regarding something I don't know much about) I'll say, "What do you recommend?" I'm usually given the answer, "Uhh...well...it's up to you..." That doesn't happen here!!!! These girls ALWAYS give me the pros & cons, and then will offer their opinion. For example, last night I wasn't sure which spray tan to get bc they have two different types of booths (neither of which I've ever used...no mystic here) and she explained to me the difference between the two, which one she prefers, and which one she thinks would work best on my skin color/type. Then she walked me back there and showed me how to stand (she even got in the booth LOL), offered tips to get the best coverage, and explained the whole process. It was awesome. Second, this LA Tan is the most up-to-date that I've been to. They have the newest equipment and the staff is very well trained on all of them. Third, the salon is very clean and well maintained. (I hate going into a closet-sized room with a broken door...) My room last night had lotion, baby wipes, towels, hair net, a large leather chair, full length mirror, floor mat, etc. It was clean and painted a pretty purple color. Nice touch :) I really can't say enough about how nice this LA Tan is. Everything from the moment you walk in, to the moment you walk out is a very pleasant experience. Great job to the manager and the staff.

Great customer service and great beds. Ppl need to understand that higher beds mean less tanning…read morebut do cost more. I go in level 6 for 10 minutes and I'm good for a few weeks to a month!!!

Worst customer service!!!! Bought an unlimited 2 week package and was happy with the price. Second…read morevisit I asked the male owner, "it's my second visit , haven't been in a tanning bed in years, what do you recommend??? " He says 12 minutes. Well, I completely burned. I could not return for 6 days I was sooooo red. When I went for the 3rd visit I explained to the female owner what happened, she said she would extend my package one week. Awesome right, well wrong..... went for visit 4 male owner back, he says $8.99 I tell him what happened, he repeats $8.99!!!! I burned on your recommendation, I've paid for unlimited and have only had 3 visits, your wife said she would extend 1 week, He looked at me and said, yet again $8.99!!! How rude and unprofessional.... oh did I mention he had a bottle of Jack Daniels in the counter

Best tanning salon in the area! Extremely clean. Very modern tanning beds. Great prices on packages…read moreand they have early bird specials. I will spread the word. So happy I spotted it....it's kind of hidden in the shopping center, by Xando Cafe. Owner is very nice.

To be honest I was going to give it one star after my last visit the guy working was not helpful…read moreat all didn't take the time to explain anything to me or tell me what was available with the spray tan luckily with the help of You Tube and Tick Tock I had done some research on the system so I at least a some idea. So I figured give it one more try thankfully he wasn't there but a young lady named Gianna was there she made up for the terrible first visit being so helpful explaining the different things offered and even apologized for the Bad first spray tan visit which she didn't have to but it did show excellent customer service on her part

This place is a scam! The wait times are ridiculous. They're operating system behind the counter is…read morecompletely ridiculous and they're unable to process or give you any gift cards. The staff at Mokena are the most rude (one in particular) I've ever met. They won't give a refund, even if the people behind the counter mistreat you. Their "corporate" called to try and rectify what happened and told me I was right, but still wouldn't give me a refund when in the history have you ever heard such nonsense? I will be telling every single person I know to never go here ever they steal your money they give you faulty products and they treat you like absolute crap. Wow, just wow is all I have to say about this horrible horrible entity. my husband is 64 years old and they refused to let them tan because the information in their system was faulty and we had paid for a full month of tanning and we were only halfway through the month. Don't subject yourself to this time waste ! Do not give them your money. Go tan somewhere else.

I absolutely love this tanning salon. If you want to get tan for a great price and support a local…read morebusiness this is the place for you. I have been coming here on and off for 5 or 6 years now. ( I always get really tan and then slack on going, then go again and wonder why I ever stopped ) but this place is always here for me to come back too. I love that you don't have to be held down by a monthly contract. You can buy minutes as you go. If you buy a bulk of minutes then they last for the year. It's a great price considering what is around the area. I would recommend this place to anyone. The owners are wonderful! You get a very personable vibe when you're there. They have different levels of beds and the location is always clean.

went there for the first time, had amazing customer service and great prices! They provide really…read moregood deals, especially for first timers.

Always get tan! bed 4 is the best. The girls are always nice. Only thing I can really say is they…read moreshould stay open a little later other then that there .

The air conditioner goes out often. They have only updated bulbs in a few beds. This place is under…read morenew ownership and some of the staff is very rude to the clients. Save your money and go elsewhere!

The place is spotless,the Versa Tan is fantastic & service…read moreoutstanding. I recommend Shades of Darkness to everyone. Their tanning beds look amazing too.

Great service. Owner knows what works best for each customer . Very casual atmosphereread more

I used to tan here all the time and have fine results...but on more than one occassion I had to ask…read moresomeone to clean the tanning bed itself before I entered it. I know tanning has risks of it's own but no one needs to lay in someone else's funk and germs. Disgusting. The beds should be clean before entering- I shouldn't have to ask. I stopped coming here...I got tired of asking.