I got the worst manicure from the nicest person ‍. I had a full set that I wanted soaked off and requested a shellac manicure. The procedure to take the nails off was pretty standard and not painful. I wasn't expecting to have a painful manicure. Almost all of my nails hurt at the cuticle area from her begin a bit rough and cutting too much and too deep. One cuticle was bleeding excessively and neither her nor I could understand why ‍. She was very apologetic. Non the less. I will not be going back! They get one star for staying open past 7pm and one star for having tables with the uv light built into them. read more

I DONT RECOMMEND AT ALL. first of all as the lady was putting the glue and sticking it to my nail and her finger got stuck and she just yanked out and she cut 5 of my finger and as I started to bleed she just let it bleed and at the end rubbed it away it was truest disgusting and not worth 48 dollars !!! THESE LADYS ALSO DONT KNOW HOW TO SHAPE COFFIN. and it's been two days and one of the nail is already about to come off ! The ladies here also ask very inappropriate questions and will rush you and they will tell you want you want rather than you choosing. read more

L A Nails - my cuts - Nail Salons Near Me - Houston, Texas

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So I've been to this place before probably a year ago and I didn't like the way my nails came out because it wasn't even close to what I wanted. So I never went back until today because my other nail salon was booked until Thursday. Decided to give LA Nails another try and the lady I did them with did great! She got them exactly the way I wanted them. I'll only go back to her if I ever need to go back! read more

L A Nails - Nail Salons Near Me - Houston, Texas

Hadn't had a pedicure in awhile and ran across this in the mall. Ok. Nothing fantastic. Good prices and nice folks. The young lady at the front desk was great and very helpful/attentive. Not much conversation during the pedicure and not a great job of cuticle And callous work. Once the pedicure was done I sat at the drying table to dry and was never checked on again. The polish was a bit thick and covered cuticle also. Probably won't go again. read more

Stay clear of this place!! My friend and I came here Friday because it was the only place open after 7 pm. I got a shellac manicure and it already started peeling after 2 days. The lady doing my nails was rude and didn't push my cuticles back. With the clear top coat she didn't even try to keep the polish on my nail, just painted all over my finger. Will NEVER go back and I wish I could just go get my money back but I don't see that happening from these people. Save yourself the time and money and go anywhere else read more

Great location in Willowbrook Mall. The service as quick and the environment is clean. Everyone was friendly and the prices were reasonable. I needed a quick manicure and pedicure on July 4 and I was in and out. The lady was attentive and ensured that I was comfortable. No chips, and I love the results. Definitely recommend this Nail Salon and the staff there. read more

L A Nails - Nail Salons Near Me - Houston, Texas

Cindy is amazing !!! Will be coming back :) she listened to what I wanted and exceeded my expectations. Loved her work! She is very patient and dedicated ! read more

L A Nails - Nail Salons Near Me - Houston, Texas

This is a really bad place to go for a manicure. She did not cut my nails, she did not take really care of my nails. I am so disappointed. I will never return to that place. read more

L A Nails - Nail Salons Near Me - Houston, Texas

Ms. Cindy was amazing with her touch! I received an awesome Shellac Set. Ms. Joann was very sweet, pleasant & made me feel welcomed. Thank you! read more

My friend and I had an appt for pedicures uesterday. This was the first time we have been to LA Nails. We chose this place mainly because it's open late on a Saturday night. I didn't check the reviews before going, and now I wish I had. We are both very disappointed with our experience . Not only did they NOT do a good job, they were NOT friendly and wanted to charge more for every little thing. The woman who did my pedicure said she would smooth my heels and the bottoms of my feet for an additional $5, which I agreed to pay. Mind you my feet were not in that bad of shape (I use a pumice stone and moisturizer pretty regularly). She didn't file any of my toenails after trimming them so they are sharp on the corners. And she didn't paint the top edge of the toenails so they will chip much sooner! My friend was sitting across from me and said that NOTHING came off my feet the entire time she used the grater/microplane on my feet. It didn't remove any dead skin! Which I totally believe because my feet do not feel any softer. To top it off, the staff was rude. That's three strikes for this place! We will not be going back and do not recommend this place to anyone else. I hope the employees read the reviews and work on their customer service. read more

Only came here because it's open late & sooo regret it. The place is not sanitary & on top of that she cut me. Pray I don't get an infection. read more

L A Nails - Nail Salons Near Me - Houston, Texas

Kelly took care of me and did a perfect job on my nails And toes. She was so polite and nice and I got a full set with polish and she never harassed me if I wanted powder like most nail places. I told her no once and she never brought it up again. My nails came out beautiful and shaped amazing! read more

L A Nails - Kelly did a coffin shaped full set on me beautifully - Nail Salons Near Me - Houston, Texas

I was sketchy at first because of the negative reviews but they were the only place open after 7:30 so I gave it a shot. They were super nice over the phone and in person. Also I loved that they didn't rush and did my nails and pedicure separate. To me there's nothing more annoying than trying to relax during your pedi and having someone do your nails too. I recommend Linda she's awesome! read more

This salon is just ok. I will say the price I paid is not worth the service I received. No real cleaning of the cuticles. Nail polish all over fingers and toes. They wipe away but it doesn't all come off. It felt a bit rushed to me but still took over an hour to finish. Staff is nice but I would rather pay a few extra dollars for REAL manicures and pedicures. read more

Horrible service uneven shaping nail tech talks shit in Vietnamese and I'm fluent but they didn't know that

My friend recommended me to this place and honestly, was kinda scared because of the reviews but trust me, it is worth the visit. The people who do the nails are super nice and when I called on the phone to schedule an appointment, It was very easy, the receptionist was very informative and nice. This was my 3rd time going there and each time I had a different person doing my nails but it's okay because each person did an AMAZING job ! read more

NEVER AGAIN! My nails were crooked and they charged my card more than it was!! It was supposed to be $56 and they charged $72 to my card. Rip off place. Never again. read more

Such horrible service for top dollar. No class whatsoever. The main girl is so entitled & doesn't even try to understand the issue.

L.A.Nails Willowbrook Just got my nails done last Thursday and they already look terribly bad like I need to to get them done asap again and I haven't wash dishes clean or anything the same day I got them done the top coat came off I had to use a gel I got at home to redo them I was the last customer and I guess they did not dry correctly but the lady said they where done. I honestly think the product they use is not a good quality I paid $43 plus $6.00 tip total $49.00 5 days and have to get them done again Never again will I go there to get my nails done read more

Kelly's been doing my nails since like 7th grade and she's so amazing! She's quick and hilarious. Perfect for an a.d.d. person.

Stopped going bc most of the staff is pretty rude, went in for acrylic full set and the nails were so thin they were breaking/popping right off about w few days later. I asked them to do my nails again, and they said they would charge me full price. So i said no, nevermind- just give me my refund. They all went crazy, "no no refund leave" every single time i went into that shop not a single "no refund given" sign was visible. If you guys werent going to FIX the nails i paid for, or give me my refund how are you guys going to stay in business much longer? Unprofessional/ unaccommodating. save your money, any other nail shop could be better. read more

Worst experience ever! Got the regular manicure and pedicure. The woman tried to talk me out of a manicure while painting my toes. After she was finished she rushed out of the salon while one of my nails was messed up. I complained about the matter and one of ladies had to repaint all of my toes. My step-daughter also got the manicure and pedicure as well. When her nails dried, we noticed they had bubbles everywhere. I'm done with this place! Such a waste of time and money! read more

Bad experience, considering that this was the only place open past 8pm on a weekday and I was in a rush I went ahead and came to this shop inside Willowbrook mall. Got a long full set and the lady that first helped me was nice but my nails LIFTED and POPPED OFF 2 DAYS LATER. I went back and greeted the young lady at the front desk and I told her I just got them done 2 days ago and if I can get a nail fix, she said "okay, it's FREE since it is still within our guarantee". I waited 20 minutes to be helped and I sit down in the chair with another woman that was not the one who originally did my set. I told her I just needed a nail fix and she said it was $15 in a serious manner. I told her the lady at the front said it was free and she gave me a surprised look and started laughing nervously saying she was 'just joking'. I told her I wanted it just like my other nails. She then proceeded to speak Vietnamese to her coworkers about how I was "so picky" and complaining. She was probably mad she was working for free but they'll never have my business again read more

I've been here a few times and it had always been a pleasant experience, until today. I like going here because it's not too crowded and they finish fairly quickly. I was trying to multi task and finish reading a book for class while getting my Mani and Pedi. I decided to go with the powder because I needed my nails to dry quickly. I got a regular pedicure with regular polish. When everything was done, I was surprised to hear her announce that my fee would be $65.00. I still tipped (although they over charged me) but I won't be back again. read more

Very worst experience of my life. I had been there for pedicure and manicure and the technician who attended me was not good. She cut my skin while doing pedicure and it started bleeding, she didn't had the courtesy to say sorry and the manager over there was happily eating and watching her mobile. Poor customer service I will never go to that saloon again even if they offer me free package. They charge you more for their poor service. I would rate their performance as a big ZERO. read more

Really Fast Service. I Was Doing Some Shopping & I Needed My Toes Done. Very Convenient That It Is In The Mall. Nail Tech Was Super Sweet & Did A Perfect Job. Will Be Coming Back. read more

I went in to get a polish change on my toes. I was serviced without a wait. Soon after I left I smeared the polish. I went back 2 days later to get it fixed expecting a price to pay. Well, I was wrong. The ladies fixed my polish problem for free and again there was no wait. Thanks La Nails! read more

I walked in last minute for a refill shellac and they were so nice to take me in so late. The only reason I don't give it 4 stars might be the fact that I'm a little too picky. The lady was super nice and tried to please me as much as possible, the end result was pretty good but not great. The cuticle area could've used a little more detail work for the perfect refill and polish. Let me not forget to mention I loved the fact that they had plenty of colors to choose from. If in a hurry or emergency is a good quick stop. read more

They Did My Nails Wednesday My Acrylic Cracked Thursday If I Could Put No Stars I Would Have This Establishment Should Be Shut Down The Customer Service Sucks And They Try & Take Every Penny They Can From You NEVER GO HERE Very Poor Customer Service read more

I will never go here again! The place was filthy, and it looked like they used the same tools on customers without cleaning them first. The manicurist cut my cuticles way too short and left my fingers sore. Plus she rushed through the simple manicure and left it looking poorly done. Definitely not worth the $30 (wish was not the advertised price)! read more

My nails are so amazing they look awesome thank you Alexa for calling me because I was late for my appointment I love you and I want to go out with you 8329083253 OMG.!! read more

Very disappointed with the work. I did gel french n the work was not done properly. My nail was not even here and there. Even after they fix it for me, it is still look poorly. I can get better result by doing it my self. read more

L A Nails - Nail Salons Near Me - Houston, Texas

I have been coming to this nail salon now for almost 6 months, faithfully, every 2 weeks! I had tried many others that had damaged my nails and not had good results with. Julie is my nail professional and she is AMAZING! She always takes care to make my nails look great without damaging them. I have also had other technicians do my nails there when Julie is not available and I have been happy with the results. I always get shellac french on my hands and their organic spa pedicures are fantastic!! Check them out! -Michelle H. read more

The worst experience at a nail salon ever. The lady that did may toes was nice at first, but when I tried to tell her how I want it, she got frustrated and told me that she's not making any more changes. When I got the French tip, some nails were white and others were a faded white. Worst customer service from the lady doing my toes and the lady at the first desk. They knew what I was saying and refused to give me what I paid for or a fair price for my horrible experience. Will never go there again. read more

Nice staff but terrible job. I went in for a pedicure and it was so quick and messy job. I had polish all over my toes, also a bit pricey for the quality. read more

LA Nails,Where to start?! This is a semi late review BUT it's better late than never to let people in on terrible service to be avoided. I went to LA Nails for valentines day i called the night before and ask them do i need to make a reservation if i will be coming at 10am?! and the lady who answered the phone told me nope just come in. I showed up at 10:00am and when i arrived at LA Nails the lady at the front desk told me they wouldn't have any openings till 12:00 due too a wedding party that was being taken care of,i proceeded to tell her that i called the night before and was told no reservation was needed. She said well we can't take you till 12 that really upset me due to the fact that it was valentines day and i had a whole day planned. I politely walked away from the salon and spoke with my husband about the situation and he told me to go back and see if i could speak with someone else and indeed someone else was at the front this time,as i was speaking with her the other lady who told me earlier there was no way she could get me in till 12 was there and i told the lady in which i was speaking to now that i was told by this lady that she couldn't fit me in and when i did the lady who i spoke with raised her voice at me and i was literally taken back and highly upset. I didn't raise my voice with her at all because i believe in being a civil while speaking regarding issues at hand. We'll after that the lady that was talking to me now took me back because i think she seen the shock look on my face I was very grateful that she did take me back BUT, as the service proceeded the only reason she did so was because she thought i would cause a seen due to how the other lady spoke to me. My nails were horrible when i felt and it was an absolute waste of my time and money. I've never been treated like that going into a nail salon and i left very upset and it messed up my whole morning of valentines day. I would stay clear of this place honestly,no one deserves this! read more

Been going here over 5 years and today had the worse experience ever! Not sure if my nail tech was mentally going through something but she went off because I was late. It has been raining all morning, traffic lights out, school buses running late. I will never go there again. I do not tolerate rude behavior. You should know how to control your emotions at work. We all go through something but her behavior was simply disrespectful. You should have simply taken off, if you can't handle a days work. I travel from Spring (20-25 mins away) to get my nails done only by her and it bothered me so that the gentleman that was walking out the nail salon later stopped me and ask me what was going on with her. I text her and communicated with her the entire time I was running late, but that didn't matter. I have been there several of times and she is still working with a customer. I waited with no problem, no animosity. I am not going to bash her name but if the owner tolerates that behavior, then they will not get my business. As she was taken off my polish she was crying and dropping tears on my hand. I made an appointment for a pedi and refill and she said she only had time for refill. Also, stated to not make any other appointments just walk in and hopefully she won't have anyone and she can do me right then. I hate to change business but how do you recover from someone being that nasty to you and you pay and tip them every time!!! I have sent her two handfuls of clients, I will share with them my encounter! In case it happens to them! #SadStory read more

I came here 1 week ago and did my nails with no complaints. The lady was a bid rude since the ask you before checking out for a tip ,like if I wasn't going to leave one. I ended up paying 50$ and all for nothing. Two nails just cracked and fell of (today) who knows how many will be gone tomorrow. I had never had a problem like this before and I'm so upset that they couldn't fix the problem. They told me I should of went 3 days after to get it at no cost. I'm sorry but nothing was wrong with them 4 days ago,am I supposed to be a psychic? Anyways bad service!!!!! I would give them zero stars but that can't happen. read more

I went to get my eyebrows done at this nail salon. The wait was short but the overall experience was not what I was expecting. They reuse what is like a eye brown pen if you want to call it that and it irritated my skin to the point that I broke out all over my eye browns and it swelled up. The lady noticed when I payed and dropped my card because of how bad it looked. I had to do a walk of shame out of the mall because everyone was looking at my eyebrows. I even considered going to see a doctor because I thought maybe it could be infected. After about 2-3 days my eyebrows returned to normal and it looked okay. I would consider going somewhere else if its a last minute thing and you have to be somewhere important because your eyebrows might end up looking very bad for a few days before looking good. read more

Came here today they were not busy at all and the lady rushed through my nails and messed them up completely. I asked her to fix 2 and she happily did, but they look exactly the same like she didn't even try to fix them. There's white dots all over my black nails and they're all uneven. Would not recommend this place at all. Very disappointed in the quality of their service. Don't go here unless you want to spend $50 on nails you won't even like. read more