I had an excellent experience with Modern Design and Remodeling from start to finish. They were…read moreextremely prompt and professional, and no project felt too small or too large. Leslie came to my home for a consultation and truly helped bring my vision to life. Their modern showroom is beautiful and inspiring. The project manager was very responsive and always quick to communicate. The workers were clean, respectful, and took great care to protect all surrounding areas of my home during the work. I felt their pricing was very fair, and the quality of the work exceeded my expectations--beautiful, precise, and completed efficiently. I truly felt like I was their only customer throughout the entire process. I will absolutely be using Modern Design and Remodeling for future projects in my home. If you're on the fence about starting a project, you can't go wrong contacting Leslie to help turn your vision into a reality. Thank you for my beautiful new fireplace!

From the initial consultation with Leslie and Naser, there was no doubt who we wanted to do our…read moreremodeling. They took our vision and ran with it. We ended up doing more than the planned remodel. We knocked out walls, remodeled the fireplace front, new floor throughout, upgraded the Jack and Jill bathroom and extended the patio cover. The Project Manager Johnathan was fantastic. Every crew showed up when scheduled and was very respectful of our home, cleaning daily before they left. Not one time did we have an issue. The end results are fantastic. We would definitely recommend Modern Design and Remodeling.

While we are very happy with the final results, getting to the so-called "finish line" proved to be…read morea bit of a challenge. That is the reason for this update. This remodeling project was begun around July 21, 2022. About three and one-half weeks later, the job was listed as complete and we were once again able to use this bathroom. However, during the following week, we had to have someone come out again to make repairs: hot/cold water in the shower was flipped; hole along the tile and baseboard discovered; silicone was coming off the niche area in the shower; caulking was incomplete around the perimeter of the shower floor. Once those repairs were made, we thought that finally we were done. Nope. The paint on the ceiling started to peel above the shower. A lot. Finally had the painter return to repair that and we thought, once again, we were done. Apparently not, since we were told the ceiling was "fixed," but something different was evidently told to Roberto. After another week, the entire ceiling showed pieces of paint peeling off. Called for another repair. This time, Roberto came out and told us that the ceiling hadn't been done right in the first place and our only option was to tear out the entire ceiling and start over at an additional cost of $450. That did not sound like a reasonable idea, so it was then suggested that the ceiling texture be redone instead and painting would be done with eggshell (semi-gloss) paint rather than latex paint. We accepted that solution and waited for it to be fixed, finally. Painter came out and did the work at the end of September, but in total we were once again out of that bathroom for 5 days waiting for texture, primer and paint to dry. However, this seems to have truly repaired the problem - thank goodness. Then I get emailed an invoice for $350 for the ceiling repair. Wow. Paid that invoice on September 27, 2022: almost 10 weeks after the job was begun. Unfortunately for Roberto and his crews, though, he was what you can call "penny wise and pound foolish." We had informed every contractor that gave us a bid for this bathroom that based on our experience, we would then move forward for the really big job -- a complete remodel of the master bathroom -- a much larger and more expensive project. Because of the 6-week drag after "completion" and delay due to the ceiling repairs (along with other fixes) and the $350 invoice we received, we did not even consider a bid from Kitchen & Bath Remodeling for our master bathroom. Chose another contractor instead.

We recently (May/June 2022) had our 2nd bathroom remodeled by Kitchen and Bath team. As always they…read moredo great work and are very dependable. My wife and I are very pleased with Roberto's technical team. We had a bath tub removed and replaced with a walk-in shower. We picked out the new material with the help of Doris (Robert s wife and store manager). All new materials were selected from their showroom. They replaced the countertop with great stone top and all plumbing faucets were replaced. Two years ago, we remodeled our master bathroom and we loved the job these guys did. If you have a remodel job, you should give Robert and Doris a call before hiring anyone else. Reasonable price and first class personal service from job requirements quote to final job completion.

I love this location. Staff is so nice & extremely helpful. The Champions location has been around…read morelonger & has a really big store but this one is closer to home and is very nice & organized but I come back for the helpful & friendly staff! Keep up the good work guys! Smells heavenly in here also.

I would like to working part time for night stocker at HEB in Spring,Texas area where I live now..read more

WARNING My countertop purchase was horrible....I checked…read morethe box to view slab before fabrication and they failed to call me. They cut it then called me and told me it was ready. When I told them I had checked the box to see the slab first and even had the sales person make a notation in the computer, they more or less said too bad. I then asked them to send pictures of the cut slab. When they did, It had a large gray vain running through it and it looked nothing like the picture of the slab that I ordered from. The picture I ordered from was cream colored with light soft gold veining. I had multiple conversations with Sherry Pennier and she was not the nicest person to deal with. She told me that I would have to buy another slab and have it redone. When I asked her for the number of her supervisor she refused to give it to me. After arguing she finally said she would have the next person up give me a call. Sean Demory was no better. When I asked him for the next person up he said he was it. He refused to give me an email or number of anyone else I could talk to. When I asked him what happened to customers were always right he said no they were not. So now we are taking a road trip to the Corporate Office Lawrenceburg Tennessee since I can't get any help here in Texas....If you would like to see pictures you can check it out on my Facebook page Susan Manchester Bell. Or message me on Facebook. I will be updating my journey on fighting Cabinet's to Go to make it right! When you offer for the customer to see it first and they check yes then by God honor their request! Other wise why have it on the forms.

We ordered 3 full kitchens from the North Houston Cabinets To Go location and have been very happy…read morewith the quality and look of the cabinets themselves. The sales and design process was smooth, and delivery went fine. Unfortunately, I damaged a handful of the little cam-lock fasteners . When I contacted customer service for replacements, I was quoted $2.50 each for the cam locks and a flat $35 shipping charge regardless of quantity. For perspective: These are tiny zinc cam locks that weigh one ounce for 30 of them. Identical or extremely close generic versions sell on Amazon for $0.35-$0.50 each with free or $6-$8 shipping. USPS Priority Mail for that weight is $7-$9 anywhere in the continental U.S. Paying $35 to ship something that fits in a padded envelope feels predatory, especially when the parts themselves are already marked up 5-7× retail. I asked if they could use standard parcel shipping; I never received a response to my request. I contacted the one of the retail stores and they were going to give me the cam locks out of the inventory they had on hand, they just didn't have the quantity I needed, so they referred me to the customer service department. I ended up buying generic cam locks elsewhere for under $20 shipped and they work perfectly, but it's disappointing that a company that does so many things right makes it this expensive and difficult to get the exact OEM parts. Cabinets To Go - please reconsider your small-parts shipping policy. A $35 minimum on lightweight hardware is driving customers away.

Love my new cabinets! exactly what I was looking for, beautiful finish and customer service was…read moreexcellent! I recommend them highly

Completely lacking in customer service. I called the show room in Spring/woodlands to inquire…read moreabout new cabinets for closet and library for my new home. The receptionist directed me to send an email. The sales person didn't bother to give me a call back. Just sent an abrupt email about a week later basically stating they can't do anything about modification work. He didn't read through my email. A simple phone call would have been better even if they can't do the work. If potential customers are dismissed this way, this is a clear sign that I should take my business elsewhere.

Perfect refresh for our rental home tub, shower and kitchen counters! High quality work and prompt,…read moreprofessional service!

Yesterday our kitchen sink and a bathtub pan was refinished by Melvin. Both look perfect and this…read moreis quality work. Melvin took the time necessary to accomplish his work and it's obvious he cares. I would highly recommend him.

Phil, Scott and the team did amazing work and were super flexible and communicative even when a…read morehurricane got thrown our way mid-project. Love the results!

If you need your kitchen countertops redone this is the guy to go to. You will not be disappointed…read more Did everything exactly as quoted and as promised. In and out in 3 days. Impressed by the way they cut my countertops on site to perfection. Cleaned uo after themselves every day before quitting for the day. Could not be happier with the price and the finished product. Thank you to Phil and his team. Call Phil at 281-960-8197 or visit his website at www.houstongraniteguy.com

They don't have valid phone numbers. I called 3 different stores. The recording for each said 'call…read morecannot be completed, party unavailable, or voicemail full'. SHAMEFUL and DECEPTIVE. Poor quality of service if you have no phones.

I came in while passing by to give them my business, thinking that the big box stores across the…read moreway have the majority. Their stock is limited.. The prices almost double of HD for the oil spray I needed. The worst part was the bad attitude of both ladies. The cashier was nasty, because their system was down, she huffed and puffed as if the extra work is my fault.