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KWW Kitchen Cabinets & Bath

3.3 (74 reviews)
Open 9:00 am - 1:00 pm

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Reviews With Photos

We bought countertop from this company. Look at the photos.
Natalia P.

The countertop low quality. Bought it 1 year ago. Look for the pictures. I don't recommend this for anyone.

Tim T.

This place has nice cabinets & stone. The only thing is the WAIT too long for layout & ordering but its worth it if you have patient.

greg c.

Hi Kai, this is Dena, I'm using my husband account to post this review and SORRY for took such a long time to post these pictures. KWW has Great product, great prices, however service little slow but Kai was such a pleasant person to work with, he hooked me up with free soft close door, that was awesome. :). Overall, we love the cabinets, we're more then happy with the color and style. Thanks! :))

Heather H.

I spent a lot of time shopping around for Kitchen cabinets for a complete kitchen remodel. The cabinets at KWW are comparable to the ones you can buy thru Home Depot's service, or thru some of the on-line sellers, but at a fraction of the price. I would call them builder grade, but once they are up and installed no one will know the difference and they look great. Regarding the customer service: do your homework, have a plan drawn out, so that you have a good idea of what you are looking for. Then be prepared to be patient if you go in and others are being served ahead of you. When it is your turn you're going to want their undivided attention so that you are sure of what you are getting. All-in-all I'm very happy with the price and the result!

Cabinets semi installed! Just need some knobs or pulls! Great color and product.
Daniel R.

I have been scouring the Internet for cabinets, until I decided to look around the corner from my house. Jen did a layout for me after I gave her measurements and drew it out. She did a great job, and a week later I had my cabinets! Install went smooth with my contractor and I had all the needed mounding and trim. You can't beat there price, and Jen knows her stuff! Almost ready for countertops, and I am definitely headed back here for them! There showroom has quite a bit of installed cabinets so take a look!

Delta kitchen
Linda N.

I have dealt with this company several times over the years and have purchased 3 projects from them. I'm about to purchase my next kitchen set after I do my due diligence of a couple other vendors but suspect that KWW will be the ultimate winner. They are quite busy and its best to find a time when they are not as busy.

KWW kitchen cabinets!!! Beautiful finish!!!
Marilyn L.

Jen has been so helpful!!! We are renovating a Tri plex and she has helped me design 3 kitchens now!!! We are ready to pick cabinets for #3!!! She's so quick with the design and making sure I have measured correctly, the cabinets come quick & have all been perfect!! They do get busy !!! But be patient! It will be worth the wait!! Thank you again Jen!!!

Front of store

The lady who is supposed to be helping customers is HORRIBLE! Do not come here unless you want low customer service. They have a lot of granite that is discontinued and don't have signs up that state that it's not available. When I walked in she just stared at me and didn't say hello, ask me what I was looking for. She's so rude and before leaving I told her she needs to work on her customer skills because she rude and she told me no I don't that's not my job LOL!! I told her you work in a business that requires you to be polite and have good customers service skills and she just walked away! I didn't buy shit! They don't have. Selection to pick from. Don't waste your time or money. Also the bathrooms are disgusting!!

Judith F.

Absolutely HORRIBLE customer service. This business does not even deserve a star. While trying to get answers from Jen, the lady who runs the business in the front, of a very simple question regarding some of the materials recently purchased. She would give me unclear answers and told me to "Stop bitching". I spent a little over $6,000.00 in this store with cabinets and rock tile for two units. When I received my order some of the parts were incorrect and did not fit the unit, (according to other Yelp review this is a common problem with this store),So I went back to asked her questions about the order and to return the incorrect items. And for her to tell me to "Stop bitching" is really unprofessional, rude and simply unacceptable. I told her not to use that language with me and she continued calling me a "bitch" and to "stop bitching". Im in my 20's and she's around her late 40's and at no given point while facing her did I disrespect her or used bad language while speaking to her. While acting like the older person and ignoring her bad behavior, I somehow manage to keep my cool, because I just wanted my problem to be solved. At the end I did not get my questions answered and just returned the wrong items. After that she completely ignored my other questions, giving me her back and walking away. I would completely return EVERYTHING if I could, but since I already installed some of the cabinets in my house it is not returnable. On top of all this, she also does not know how to speak with people on the phone. While waiting for my problem to be fixed she answered a phone call, of a customer I assume, and she started arguing and just gave the phone to another worker to continue on. Her customer services completely SUCKS. As a sells person she needs to know how to answer all questions customers have and solve problems with out making it difficult for herself and customers. She has to work with her attitude, language with customers, organization and of course CUSTOMER SERVICE. Not to mention, she treat her workers very bad and yells as if they are slaves and not workers. This Jen lady is just terrible and I will not return or recommend this place. I regret not reviewing Yelp's reviews with this store before shopping here.

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12 years ago

Thee worst customer service that I've ever experienced. Sure they have vanities and they are good priced but goddamn they are so terrible.

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Ask the Community - KWW Kitchen Cabinets & Bath

Review Highlights - KWW Kitchen Cabinets & Bath

I worked with Kai and Jason (I think that's his name), they both are very experienced and helpful.

Mentioned in 14 reviews

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Pacific Home Decor

Pacific Home Decor

(120 reviews)

North San Jose

My contractor sent me here to look for a vanity. The vanities here are much nicer and more stylish…read morethan what you can find at Home Depot or Lowe's. This store pretty much has all their vanities on display so you can see the different wood finishes and size options, which ones come with a sink and which ones have a separate sink. The prices are great compared to other custom vanity places. The store is huge and seems overwhelming. They carry a lot of products for your kitchen, bathroom and other rooms in your home. Since I was focused only on purchasing a vanity, I tried my best not to look at all the other products they carry, such as floor tiles, wood floors, bathroom tiles, shower fixtures, toilets, mirrors, shower doors, etc. So much to look at!! Richard helped me with my questions. He was knowledgeable and patient. He showed me comparable products around the floor then put my order together. Most items are in stock! That's great!! No need to wait for delivery. What I like about PHD is that I can purchase my products and my contractor can pick them up. I don't have to haul a vanity in my tiny car. Returns have a restocking fee. Make sure you like what you're getting.

PHD is a great showroom to work with. I'm a designer and collaborate with them regularly, and the…read moreexperience has been consistently positive. Special thanks to Erica -- she specializes in kitchens and is truly amazing. She's professional, helpful, very service-oriented, and always knows how to guide the process the right way. Honestly, a big part of why the experience is so good is because of Erica. Highly recommend working with her and the PHD team.

Kitchen Reface Depot

Kitchen Reface Depot

(381 reviews)

$$

North San Jose

My experience with Kitchen Reface Depot was amazing. I was originally planning to have my kitchen…read moreupgraded by a local Contractor, but changed my mind once I spoke with Paul. It was evident that he was a seasoned cabinet maker, as he was attentive and listened closely to my needs. He offered different options, without pressure and was patient as I made my decisions. The quote from KRD was far more reasonable than others, especially considering the cabinet doors were to be made from high-quality wood by an experienced professional. Paul explained the process, clarifying that he worked very closely with an experienced stone fabricator, plumber and electrician. I was a bit hesitant at first because there were so many moving parts, but was more than impressed with how seamless the communication was amongst them. Both Paul and the stone fabricator, Ishmael, reassured me that they would guide me through each step and answer any questions I might have. It took only one week from demo of my old tile countertop to move forward with installation of several new cabinet boxes, and a new stone countertop. After a few weeks, the last step was install of the new cabinet doors... Which were beautiful. Andrew and Luis worked tirelessly to mount the doors and facing. Their work was impeccable and they were extremely detailed oriented. I was very happy to see that they took their time, rather than rush through each step. They were respectful of me and my home, and I greatly appreciate that. I am extremely happy that I decided to go with Kitchen Reface Depot. I absolutely love my new kitchen. The whole team was such a pleasure to work with and I highly recommend them.

I highly recommend Kitchen Reface Depot! Paul and his team custom made our kitchen cabinets and new…read moreshelving, cabinets and mantle for our fireplace. I didn't have much of an idea of what I wanted, this being my first renovation, but Paul and Kennedy took the time to help me figure it out. The showroom is great, as you can see things in the flesh to help make decisions. Paul is so detail oriented which is exactly what you want for this process. Paul spent time and effort to coordinate with my contractor to make sure everything went as planned. The end product was high quality and when something wasn't quite level, Paul didn't hesitate to have someone come back to fix it. I'm so happy with all the work KRD completed and it was such a pleasure working with them!

Bay Stone Depot - Many backsplashes to chose from!

Bay Stone Depot

(249 reviews)

$$

North San Jose

My experience with Bay Stone Depot was extremely frustrating and disappointing…read more I purchased two stone slabs for my home, expecting premium quality and service given the price. Within weeks after installation, pit marks and dents began developing on the surface. Over the following months, additional defects continued to appear under normal use. When I reported the issue, Bay Stone initially acknowledged it as a quality concern but directed me to work directly with their supplier rather than handling it themselves. After months of follow-up, the supplier's representative inspected the slabs and offered replacement slabs. I then returned to Bay Stone to request some form of refund instead of replacement, since the cost of uninstalling and reinstalling the slabs makes the replacement offer impractical and financially unreasonable. Bay Stone indicated that a refund might be possible but claimed the supplier required the original slabs to be returned. That was not what I had been told. After I confirmed with the supplier that returning the originals was not required, Bay Stone changed its position. The manager, Kimberley, told me it was "not scientifically possible" for pit marks to develop after installation and suggested I should have identified the issue at delivery. I provided multiple dated photos showing the progression of the defects. After that, my messages went unanswered. What stood out most was the lack of ownership and empathy. Kimberley was not apologetic and did not appear interested in finding a practical resolution. Instead, responsibility was repeatedly shifted, and ultimately, the issue was attributed to me for not raising it at delivery, even though the slabs appeared fine at that time. It felt as though once payment was made, accountability ended. When customers pay premium prices, they expect both quality materials and meaningful support if something goes wrong. In my case, that expectation was not met.

Incredible all around. Beautifully organized, super friendly staff and incredibly knowledgeable…read more Easily the best store in the space in San Jose. And Rosie is the best!!

Bedrosians Tile & Stone - All tiles from Bedrosians

Bedrosians Tile & Stone

(412 reviews)

$$

North San Jose

This is a big store and you can check out their products online as well…read more Our contractor recommended this place as he has an account there with deep discount that can be passed onto the customers. They have a variety of tile selections and most of them were imported from Italy or Spain which with better quality there's less yield loss, hence you can buy less. Some of the special priced items have longer lead times, so make sure you double check with them. We didn't enjoy the process as much as with other shops because of 3 reasons. First of all, our sales contact was quite unavailable on the weekends or even Friday afternoons, so we had a hard time scheduling with her. But if you just walk in and ask for help from the front desk, they will assign someone to help. The second issue we found was the inconsistency of product introductions. We were worried about slippery tiles in the shower, our sales contact suggested us to focus on the tiles that have a special coating. The second sales person we talked to said the special coating was only for outdoor use, using the gauge lines between tiles is good enough to prevent slipping. Thirdly, after we got the quote, we couldn't place the order into the system with our contractor's discount; only that appointed sales person could do. Luckily we could get the rest of the process done via email and she sent out a link for me to make payment. If you have a Rakuten cash back app and pay online, I think you get the cash back as well.

There was an amazing selection of high quality tile. The customer service was great. We had Adam as…read moreour associate and he was phenomenal. Incredibly patient and provided 5-star customer service. We highly recommend him! I should also add that the associates at this store demonstrate poise and grace, even when getting screamed at. Unfortunately when we were in the store today, we witnessed a customer yelling at and berating an employee, a customer, and the store manager. She stated that she was part of a group of investors who flip houses and that she has spent so much money at the store, so she was entitled to certain things and bypassing rules other customers follow. I have never seen such poor customer behavior and yet Adam (our associate) and Andrew (the manager) reacted calmly and tried to de-escalate the situation despite this entitled customer's tantrum. I, along with other customers, were complimentary of the ability of the associates to keep their cool in spite of the behavior exhibited towards them.

KWW Kitchen Cabinets & Bath - kitchenandbath - Updated May 2026

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