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Mc Lean, VA

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Kwon's Boutique

3.6 (5 reviews)

Kwon's Boutique Photos

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Saks Fifth Avenue

Saks Fifth Avenue

2.6(98 reviews)
2.7 mi
•$$$$

I stopped by to pick up a bag I ordered online and the store seemed pretty dry. I made my way to…read morethe pickup counter and there was no one there. Luckily there was a guy walking by that asked if I needed assistance. He went to notify the staff in the back. I had about a 5 minute wait until the employee appeared with my order. He was very professional and seemed motivated-he greeted me and gave me a compliment. He verified my order and I was on my way.

Welp good riddance. I've only been into this location to pick up online order orders, which has…read morealways been pretty quick and easy. This past week I've been shopping in store for their closing sale, which has been chaos. Writing this review because as the dismal customer service providers move onto their next company management has an attitude that being kind and accommodating no longer matters. I was literally told that by, Malcolm. I asked him was he retiring you'd like to be employed again surely. I'm believe he gave me a fake last name when I told him I'd be reviewing this experience. My sales person Bouchra Drummond couldn't be bothered to stick around for the sale, so commission's conscious- I reduce the number of items I was planning to purchase from six to just one Laquan Smith top that had seen better days. I really hoped that someone could have attempted to remove the stains or offered a discount because it was the last one, but they refused. Eventually, after shopping, the mall some more I decided to come back for that top. I asked for the Manager explained how a pair of jeans I purchased the day before had a similar issue, but the store cleaned them and gave me a discount because the stain wasn't completely removed- & that's when Malcolm told me that whoever helped me previously was not an actual store manager, the discount that the sales person offered he couldn't match & at this point & What was offered he didn't even wanna give me. Reason being because I kept asking questions. I had to ask do you want me to stop talking. I also had to ask if he wanted to cancel the transaction because "that's a choice" but no he wanted that sale. I dont blame Mr Malcolm because he said Saks left him with no alterationists (now it's corporate and other managers have better offerings because they've been treated better. Which I can only hear as implied racism. So I'm standing up for your Mr Malcolm. But unfortunately not Bouchra Drummond or Fresh who literally threw the top at me when I asked her to wrap it. Mr Malcolm then clearly embarrassed now yelled at the lady to wrap the item. If this how they been carrying on good luck to the future employers. And Whew Saks. Things have gone mightily downhill. No respect for the customers OR THE BRANDS. Eeeyuck

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Saks Fifth Avenue
Saks Fifth Avenue
Saks Fifth Avenue

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Rosendorf-Evans Furs

Rosendorf-Evans Furs

2.1(17 reviews)
2.7 mi
•$$$

I have a beautiful fur I purchased a long time ago from R&E. I've used their free storage every…read moreyear, paid for conditioning every other year (they said it should be every year), and generally did whatever repairs they recommended, though I got tired of being told I needed new fasteners because the existing ones (which they installed) were the wrong kind. But I don't think I can do business with them now that they've left Bethesda. They picked up my coat for storage and took it to their Capitol Heights location where they did a treatment I didn't authorize. I spoke to the manager and he agreed that since I hadn't been informed and hadn't given permission, the cost would be taken off my bill. Trying to arrange for delivery of the coat, an assistant (who was part of the call where I was told I wouldn't be charged) kept trying to collect that fee from me. And she was very rude about my not having noticed wear and tear (I'm visually impaired) that they thought required costly repairs. She set up a delivery date with me, and the coat didn't come as scheduled, which I think was punishment from her. She just couldn't or wouldn't grasp the principle that you can't unilaterally decide to do something to somebody's property and send them the bill. When they had the storefront, I could try on my coat and review its condition with a salesperson, though I still always felt I was being upsold. Along the way I tried to find out from the manager whether it made sense to invest significant money repairing a coat that old, but got nowhere. Not sure what to do now. I do love the coat. But since I'm not likely to go anywhere this season, I guess I'll just let it hang.

Very good selection there was a lot to choose from was not disappointed at all great place to shopread more

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Rosendorf-Evans Furs
Rosendorf-Evans Furs - This is where they sewed some random patch in a triangle shape to my jacket above the pocket.

This is where they sewed some random patch in a triangle shape to my jacket above the pocket.

Rosendorf-Evans Furs

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Malena

Malena

4.8(4 reviews)
0.2 mi

I really like this store. It is definitely geared toward more mature age groups in its style and…read morefit. The closest comparison I have is Chico's, though this place is independent and the style is artsier. The pieces here are flattering and designed to be both fun but functional/practical, which I appreciate. I see a lot of pieces I think my mom would adore. That said I have, at 33, found that there is one brand there in particular - Ciara Sun Woo - that is ideal for young professionals and I have bought two of this designer's dresses on sale. They use high tech fabrics that are curve flattering and the perfect balance between clingy and drapey, and also they are super work appropriate but can often go day to night and come in nuanced solid colors. The prices on accessories are very reasonable and the clothing, while a little pricey, comes from smaller lesser known brands and they also have good sales. The staff is very friendly and helpful and it's never crowded so you can shop at a leisurely pace. The only flaw is is the location in the Metro mall and I worry about how well any of the businesses are doing in there. I never go into that mall anymore and sometimes forget this shop is there but when I do remember I think, "oh yeah! That place is great I should stop in." So if you're in Rosslyn check it out and support one of the few remaining small businesses in an increasingly corporate, sterile neighborhood.

Unfortunately, this business is closed…read more Update- the business is not closed, just moved upstairs in the sad mall at Rosslyn. Worth a look for stylish costume jewelry and some funky jackets and tops.

New To You - Outside

New To You

3.6(56 reviews)
0.2 mi
•$$

Omg GPT-5.6 built me a "rich lady closet crawl" and routed us here. The team was welcoming and…read morehelpful. I can maybe empathize with what some of the other reviews mean, but aren't consignment boutiques meant to be "snobby" (aka selective). I can't recall everything that I saw. They had a Chloe cashmere skirt in marled gray that was cloud-soft, a darling vintage tan? cotton? dress with monochromatic buttons, an understatedly gorgeous vintage made in Italy celadon-colored wool skirt. My bf forced me into leaving with ("we aren't leaving here without it") a vintage IT42 Agnona cotton-linen tweed jacket with pearl buttons, lambskin trim, and cotton lining in the body. Prices can feel high-ish if you don't context switch from thrifting to the fact that this is a luxury boutique.

I used to go to this place when it was in Falls Church City. It was always overpriced and sort of…read moresnooty, but they had some unusual and cool clothing items I purchased over the years. When they moved to McLean earlier this year, I went with about 20 items to put up for consignment. (I had made appointment as they require.) I brought in beautiful clothes, in excellent condition. They took the boxes to the back to inspect the clothing and choose which they wanted to take for consignment; and while that was going on I browsed. I couldn't believe the downgrade in the clothing; while the quality was fine, I did not see anything stylish for sale. I was not even tempted to try anything on. After about 20 minutes the owner comes back and says she cannot take any of my items, although she would consider one in the fall (it was a spring/summer item, as were all the pieces, as this took place in mid-Spring) and I "could come back in a few months." Super dismissive and arrogant. The one good thing was the friendly young man at the counter, who I chatted with while I waited. I see the positive reviews here are years old, so here's an update: NTY management is just as or even more snobby now, the prices are even higher -- not just because of time passing but also likely the expensive location -- and they don't even have cool clothes any more.

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New To You - Concord, Omega and Ebel watches

Concord, Omega and Ebel watches

New To You - Concord, Omega and Ebel watches

Concord, Omega and Ebel watches

New To You - Milly textured white dress with J. Crew houndstooth flats

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Milly textured white dress with J. Crew houndstooth flats

Kwon's Boutique - fashion - Updated October 2026

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