If you're looking for a place to overcharge you for wet laundry, refuse to provide a full refund,…read moreand leave a young college student feeling taken advantage of, then this is the place for you. My college student recently had her washing machine break, leaving her with a load of wet clothing that urgently needed to be washed and dried. She took the laundry to Tide Cleaners Seaboard Station for their wash-and-fold service, trusting that her clothes would be handled properly. She understood that the service was $3.19 per pound and was prepared to pay the appropriate amount. When she went to pick up her laundry, she was shocked to discover a bill of nearly $175 for just one bin of clothing. We later learned that this location had charged her based on the weight of the laundry while it was still wet, rather than weighing the clothing dry. Because the laundry was saturated, the weight was significantly higher than it should have been. This was essentially all the money she had available, and she was understandably distraught. I advised her to return to the store and ask that the laundry be weighed dry. According to the weight on their own scale, at the advertised rate of $3.19 per pound, she had been overcharged by approximately $110. After multiple conversations and emails with the manager, Matt, and the owner, Tim, a partial refund was eventually issued. However, we were still overcharged nearly $60. What was even more disappointing was how the situation was handled. During one of my conversations with Matt, he rudely told me that she should have gone to a laundromat. I found this response completely unprofessional and inappropriate, particularly given that she was a young college student who had experienced an unexpected problem and was simply trying to get her laundry taken care of. He nearly hung up on me and has not responded to subsequent emails, even after the owner, Tim, responded and referred me back to Matt. The issue here is not simply the money. It is the lack of transparency, fairness, and willingness to take responsibility when an obvious problem was brought to their attention. Tide Cleaners Seaboard Station had an opportunity to make this right and chose not to fully do so. We will never use this location again. I'm sharing this experience in the hope that other customers -- especially students who may be dealing with an unexpected situation -- understand exactly how the charges may be handled and don't find themselves in the same position

Regarding the tailoring, only--They do not have a tailor on site. If you know the exact…read moremeasurements for your alterations they have a tailor they send the garments out to. I have no insight about their cleaning service. The facility is nice, the staff member was pleasant. The parking in that area is terrible.

We have come here multiple times from my Wife's wedding dress to multiple suits for myself. They…read morehave always been friendly, helpful, and quick! Just came in with a handful of items and the shop became very busy and they took their time with helping us and we did not feel rushed at all. We will continue to come back to Lee's for all of our tailoring needs. Thank you!

Brought my husband's suit here, and the staff did an incredible job on it. Ping took care to…read moremeasure the sleeves very precisely, and the tailoring was completed very quickly. We will definitely come back!

They had plenty of washers to choose from and reasonably priced, unlike other places in the area. I…read moreneeded help and the woman at the desk was very willing to help me. Clean and welcoming atmosphere. And plenty of coin machines if you don't want to use credit card.

They could at least put up a sign that says they have different size washers. I was in a hurry to…read morewash clothes and paid $9 for a wash when I didn't have to. They have different size washers with different pricing. So make sure you check around first

Great cleaners! Very professional and fantastic work. Would highly recommend! Job well done each…read moretime !

Very responsive, great customer service, house looks and smells awesome. Will recommend them to all…read moremy friends.

This place is really clean and updated since the last pics on Yelp. The staff are super helpful…read more The machines take a "wash card" and you can use cash, coins or a card to add value. This place is a little pricey than the other laundry I recently used ($4.50-12.50 for washers and .85 per 17 minutes for the dryer), but I think we are paying for service and not just convenience. They are open longer (6am-12am). The last wash is at 11am. They have super large washers and dryers so you need fewer machines. Everything works. The staff were seen stocking the refreshments machines and talking with customers. I saw a mixture of families as the elderly. They appear to have cameras and a security system. The hubby loves this pace so we will definitely be back until we move into the new house.

The worst service you can get in the triangle the people that work there don't even know what they…read moreare doing. According to them they are just messengers. I can never get a hold of the manager, or the person who runs the place.. I took some shirts to get tailored knock off a few inches out of them and out of the six they only did it to one and charge me for the six anyways, when I got them back, I tried them the next day I went to tell them what had happened and now they have me doing a whole run around. It's been two weeks, apparently the lady or guy who Tailors according to the manager a spanich short lady with tattoo on her hand she didn't know anything she was just a messanger made a mistake now they are saying that it's my fault and want to charge me again or just give me the shirts as is and keep the money for

Has lots of different machines to take care of any load size, it's quite and nice location.read more

Clean, great washer and fast dryers! Plus they open at 5am so you can get in and out!read more

We have been very happy with our service! They are so prompt in their pick-up and drop-off. Our…read morelaundry always comes back clean, fresh, and folded perfectly & ready to put away! It has been a blessing to this busy family!

From the owner: Stop doing your own laundry and let us take care of your wash and fold laundry services. We come to…read moreyour door so you don't have to waste your time driving to us. We pick-up your laundry bag that we provide and you put your laundry bag outside your door and we'll come pick it up. We wash, dry and fold your laundry and bring it back squeaky clean to your doorstep. Our Wash and Fold services include pick up and delivery and we don't charge by the pound but by the bag which eliminates the guess work of how much you will pay every week.

I've been going to High Park cleaners for over 10 years now and they are excellent! I've never had…read moreany issues and never had any dry clean pieces go missing. There are also have laundromat machines which I use for big comforters (or they can clean). Miss Grace does tailoring and alterations as well. Highly recommend them! Plus it's great to support a local business rather than a chain.

We have used Highpark for dry cleaning and alterations for several years now and have always…read morereceived impeccable service. This past year we began utilizing their laundry services for sheets and bedding and it has been such a great experience! Their prices are very reasonable, the service turn-around is timely, their communication is fantastic, and everything is perfectly folded and prepared for us upon receipt. The owners are personable, professional, kind, and attentive. 10/10 would recommend this business.

The lady who manages the place is incredibly helpful and kind. As a first-time user of such a…read morefacility, I required a lot of assistance, and she was there for me every step of the way. I can't express my gratitude enough. May God bless you. The place was spotlessly clean, and the waiting area was incredibly comfortable.

Great spot--clean, well managed, bright, and the machines are huge. We have a washer and dryer and…read morestill go there for bulky items or when we do not want to heat up the house with long dryer cycles. I would strongly recommend this place if you need a laundromat