I came here just thinking I only needed an oil change since I haven't driven my car in so long. The people here were so prompt and helpful. Considering my strict flight schedule, Colton was more than willing to work around a time frame that would most benefit me. I've never been to a shop that was so fast and did the job right. Their friendly staff was a huge plus as well. This is now my go to place when I'm in the Dallas area. Thanks!! read more

I absolutely love this place! They will wash your windows and vacuum out your car at no additional cost. They always check the levels on your windshield fluid, brake, and power steering fluid. You name it.. they check it! They are really looking out for their customers. I do not get my oil changed at any other place. read more

On April 4th I posted a very negative review about this company. I met with the Owner on April 6 and he Promised me that he would take care of me and he stayed a Man of his Word. I'm very pleased to say that as of today EVERYTHING has been resolved!!!! My car is fixed to My Full Satisfaction and he even Reimbursed me for my Rental. Thank You Very Much, Mo!!! You're the Best!!!!! read more

Update: After taking my car back for the 2nd time it was finally fixed. The GM was standing there when I was telling the tech the problem with the car. He looked at me and said "Don't look at me I didn't do it." I'm sorry but as the leader of the building at that time it is his responsibility to make it right. Have to say he was like working with a high schooler. I took my car in on a Friday afternoon for a normal oil change. It bothered me when the technician came to tell every single person in the waiting room that something was wrong with their vehicles. That was their lead into the sell to a service. Friday evening the oil pan guard started dragging. I went early Saturday morning to make them fix the mistake. Brought my car home and parked it just went out to the store and it is dragging the pavement again. I have never had a problem until this until read more

Beware... I took my car in for a simple inspection and by the time I left, the guy who did *part* of the inspection tried to upsell me on new brake pads I didn't need and my hazard lights button was broken. When I arrived, I gave my key to a gentleman who appeared to be a manager, asking to have my car inspected. Mind you, I'd just had my car in for service at my normal repair shop the previous week, but the inspection had slipped my mind, so I figured I could just bring it in for a quick inspection and be on my way. He gave the key over to another gentleman who I assumed would be completing the inspection. I had been waiting an unusual amount of time for them to finish my inspection (around 20 minutes--they were not very busy, only two other cars were being serviced and they were not short-staffed, and previous inspections I'd had on my car took around 10-15 minutes), when I noticed an interchange between the second gentleman and the manager. That's when the manager took over and 'finished' the inspection. It took another 5-10 minutes and then he called me over to look at the car with him. He pointed out that my rear brake pads were worn and pointed out the difference between them and the front ones. Clearly, he was trying to take me for a ride. Rear brake pads are not worn the same as front brake pads, so they will not be the same size (see this article here: http://knowhow.napaonline.com/front-brakes-vs-rear-brakes-whats-the-difference/). He said he could have them done within an hour. I smiled and said no, that I will let the repair shop I usually take it to have a look. He got offended and said, "I'm not sure why you're laughing, we can do it for you." I was taken aback and told him I wasn't laughing and that I just prefer to have my car serviced by my repair shop. He turned away and said that he was almost done and to wait in the waiting area. I waited another few minutes, paid for the inspection, then took my car and left. The next day, I was in traffic and trying to merge onto the highway. A person graciously let me in front of him/her, and I reached for my hazards button to say 'thank you.' That's when I noticed my hazards button had been pushed so hard that it had broken and sunk all the way into the dashboard. I had used it the previous day for the same purpose before taking it in for the inspection and it worked just fine. I exited immediately, pulled into a parking lot, and called the Kwik Kar location. The manager on duty told me the people who had worked on my car were not working that day and to please come by the next day when they were working and they'd have a look at it. My boyfriend and I came back the next day, and oddly enough, the first gentleman who had worked on my car had *just* left, so he could not account for what had happened to my car. The manager on duty said they would have a look at the security video they had and would give me a call the next day to let me know what they saw. That was a week ago and I've gotten no call. I should not have to chase these people down to have them own up to something they did to my car that I will now have to have fixed. Lesson learned to not take my car to just any place!!! I do not appreciate the neglectful customer service nor the unnecessary upsell for brake pads. Other reviews indicate this is not always the case, but unfortunately for me, my experience was a terrible one. Decide for yourself! read more

Took my car there for a repair. I already had the problem diagnosed but Kwik Kar said they wouldn't work on the car unless THEY diagnosed the problem (Cost: $129.00 to have it diagnosed AGAIN)! YES, I should have left but, I had errands to run, appointments to keep, and a job to get to, so I let them fix it. FYI: I found out most O'Reillys and AutoZones diagnose your car's problems for FREE! So why does Kwik Kar charge $129.00 to diagnose a problem for $129.00? Then also charge for the repair? Women... be very wary about this place. I would never go back there... EVER! read more

We stopped here. Yesterday to have a tire aired up and they were so efficient and fast and courteous. We greatly appreciate it thank you!

I continue to bring both my car and wife's to this Kwik Kar. Fast, friendly service from people I trust. Once in a while, I doublecheck, which was the case this morning. Saw that I had an extra charge for basic oil. Called and spoke to Tony. He pointed out my Camry doesn't take 5 qts, it takes 6.4. He probably told me this years ago but I had forgotten. Somewhat embarassing for me but what the heck, there are probably worse customers than me! lol Great place run by great people with fair prices. Doesn't get any better than this. read more

I have been going to Kwik Kar since I moved to Dallas 3 years ago. The location has been convenient for me. I've never thought about writing a review until now. The new manager Christopher is beyond amazing! Awesome customer service and great hospitality! He took his time to explain to me what is best for my car without trying to "make a sale" if you know what I mean! He's very genuine and you can tell he loves what he does! Thank you Chris! read more

Dropped off my truck for an alignment at 11 am, didn't get a call until 5:15, for them to say the tie rod ends are seized and you need new ones, I'm a technician myself but work too far to do the work at my shop in McKinney, so naturally I did the best I could in my garage without the alignment rack, I turned the tie rod ends by hand before bringing the vehicle to the shop, I asked him how about the camber and caster, he states "they're fine" when I arrive to the shop I asked for a print out and the individual says "couldn't print it because the alignment couldn't be done" I said funny because you can print the spec sheet at any time I just wanted to see the camber and caster and he said "I couldn't print it because I didn't adjust anything" long story short don't go here because they will lie through their teeth read more

This place is fair, fast and polite. They've told me not to repair things in order to save me money and have fixed other issues I had quick and at a really good price. read more

Came in with a $32 oil change groupon. Turns out i needed to buy the $45 one. The worker notified me of that and i agreed to pay the difference and then when it was time to pay they tried to charge me $40. When i expressed concern about having to pay $40 when the difference was only $13 he magically knocked it down to $19 without saying anything or admitting fault. I'm a young female and felt they tried to take advantage of me. I definitely will not come back here read more

Update from my last post. I had a reputable shop inspect the differential on my truck after I serviced it to full and intalled a new plug. Luckly no damage noted. Compleated a 3k round trip drive to and from Virginia Beach last week, and had it checked again. Once again no issues found. Mo and Kwik Kar never responded to the Better Business Bureau complaint that I filled. Never honored their 12 month, 12,000 mile warranty. Just accusations from Kwik Kar employees that I had sabotaged my own truck to get the differential rebuilt for free, and that they could not have done anything wrong. Except that if they had left the plug loose, I should have noticed right after they worked on it. So beware of this establishment, they take no resposibility for their work, they do not honor their written warranty, and they want you to be the quality control for everything they did. read more

Awful customer service! Wait at the front counter for someone to help for quite a while. A women pulled her car in front of me and they helped her despite the fact that I had been waiting! Be cautious of they say needs repaired also. read more

Duran was a great help to me, today! I always have a great customer service experience here.

I've had my oil changed here four times at the Trinity Blvd. location and twice before at another Kwik Kar location in uptown Dallas. Both locations are consistently wonderful. The mechanics at the Euless location are friendly, polite, and work quickly and cleanly. The waiting area is clean and quiet. They don't try to upsell you on things you don't need and instead of trying to trick you into buying things like air filters the way other oil change places do, they'll actually tell you when it's ok and that you can wait until the next change or two to replace a filter. I feel so comfortable taking my car here for oil changes and if I needed something else done they'd be the first place I'd take my car. Whatever they're doing to attract great employees, they should keep doing it. read more

My truck is a 2010 Dodge Ram Laramie with a 5.7 Hemi w/144,000 miles. Last Saturday I got my oil changed at Kwik Kar Euless on Trinity Blvd. I requested full synthetic. My receipt says that they put in Valvoline Synthetic. The receipt doesn't say the viscosity. On my 25 mile drive home my check engine light came on. I checked the oil, and the level was over full. When I got to work on Monday, where my scan tool is, I checked the code. It was for low oil pressure. I had my company mechanic change the oil pressure sensor to see if that could be the problem. Cleared the code and headed home. Check engine light came back on. Cleared the code at the house but it came back on driving to work the next day. I asked our mechanic to look at the oil. He said seemed very thin to him, so I asked him to change it. With the 5-day old oil in the drain pan I dipped my finger in it and it was barely thicker than water. So thin that my engine couldn't create enough oil pressure to satisfy the computer. Kwik Kar also put the wrong filter on. It was noticeably smaller than the filter my mechanic bought at the parts store. Proof that what I'm saying is accurate is that with the proper oil and filter there are no more codes. I'm hoping their oil didn't cause any damage. They ripped me off and I suspect I'm not alone. read more

We showed up right before they were about to close, and he still changed our oil. Other places might have said "We don't have time", but he didn't. They were very speedy, and the oil is very good. We drive 20 minutes out of the way to take our car here. read more

Under new management Chris took care of me scheduled me in for a tune up an even gave me a ride to where I need to go will be coming back here read more

My air conditioner went out and the compressor had to be replaced on my car and in this Texas heat, it needed to be done asap! Pamela was super nice and informative and was able to fix the car the same day! They went the extra mile to get my car fixed and running smoothly so now, I'm ready for the road! Thanks Kwik Kar!!! read more

Great job guys. They always do a great job in a timely manner. Clean bathroom, free coffee, drink machine. They are honest, and their prices are fair at the very least. I'm very happy with this oil place. Thank you guys! Great job! read more

I brought my car here to get an oil change and they had me in and out in about 15 minutes! I will definitely keep coming here!

Not sure where it went wrong but I bought a coupon on groupon for a 69.00 dollar oil change for 41.00 dollars my wife took car and got the oil change but then they charged her another 33.00 dollars on top of what I paid. read more

Good staff and work at this Kwik Kar. Did inspections on my car and motorcycle. I had questions for one of the mechanics about air conditioning and he was very helpful. I was in and out in around 10 minutes. Will come back. read more

I originally called to get a quote on an oil change and spoke with Jose, who was very cordial on the phone. I came here because of all the positive Yelp reviews. When I got there they were able to get right to me , I just came here for an oil change.The whole staff were honest and attentive, while recommending a power steering flush that I might need to have done soon, I didn't feel any pressure or feel like I was being swindled to get more work on my 4-Runner with 240,000 miles. Amazing customer service, honesty, and quick service. I'm going back when I need anything else done.You won't find better service out there for the $$.. Highly Recommend!! read more

I have been doing oil change at this location for 3 years now and I couldn't get more happier if I go to any other location. I live in the neighborhood and I will continue coming here. They have very friendly and helpful staff. Excellent job done today. read more

I have been coming to this location for more years than I can count. Even when I moved near downtown Fort Worth and now Carrollton, I would still drive to this location because of the excellent service. No longer. 2 Saturday's ago, at 8:15 am, we brought my daughter's car in as the back end was shaking and vibrating. We told them we would leave the car there and were assured we'd have it back by the end of the day as my daughter had to work that evening. We proceeded to the zoo with my grandson and were assured we would be called once it was determined what was wrong and what repairs were needed. A few hours went by and we heard nothing back. We called about 10 am and were told they still hadn't been able to look at the car. Waited till about noon and called back again and were told he (John) was working on 3 other cars and hers at the same time and he was trying to get to it to determine what was wrong. About 2pm we called back again and when we complained why we still didn't know what was wrong with the car were told that he wished he had the time to just work on once car, but he didn't have that luxury. Never mind the fact that we brought the car in right after opening, so why was he working on cars that came in after ours instead of figuring out what was wrong with hers. We were told the other cars he was working on he'd been working on for THREE DAYS. Now if this is true and I highly doubt it is, why were we not told when we got there at 8:15 am that there were 3 other cars ahead of hers and he'd have to work hers in. If we had been, I'd have taken it somewhere else since she needed the car to work that night. We called back at 5 pm (mind you still no call from them at all on what was wrong), and we were told that she had a broken strut and that he FORGOT to call as he got busy with other cars! Obviously since they closed at 6 pm we would not be able to get the car back that day and again she had to work that evening. Then he asked for payment UP FRONT before the work would even be done. Never in my life have I ever had a car worked on and been asked to pay up front. Something about the "new owners" requiring that because they have to buy the parts and sometimes customers don't return. Never mind the fact that we were going to leave it there and pick it up on Monday when he said it would be ready (sure). Well NEW OWNERS, I thought, now that explains it all. I was not aware they had new owners and that explained why we had such unprofessional service this go around. When I complained about having to provide payment up front, he said why don't you just bring the car back on Monday and I'll do the work on the side and won't even charge you through the shop (maybe this is why John is working on 3 and 4 cars at the same time - note to new owners!). That was the last straw. We picked the car up, thankfully was not asked to pay anything for the entire day they had it, or I would have lost my mind. We brought the car the following Monday to a Firestone, and had the car back within 4 hours and no it was not even a broken strut, but something else entirely. I would never use this location again. Previous owners, you are sorely missed! read more

Stopped by today to get my brake light replaced, and Duran the manager took great care of me. It took less than 10 minutes. Very friendly and professional. I will definitely be returning to this location in the future. read more

Took my car in for the first time. Reasonable service. When I got home, an hour later when outside and noticed a small puddle of oil. So I returned to them and the first thing the tech said that it must be from the exhaust. I told him it looked like oil. So they took it in and 45 minutes later they told me nothing about what happened, said they replaced the oil filter. It still leaks maybe a drop every 6-7 hours. Will take it into a professional car repair shop and never use this company again. read more

In front of the shop , a big sign tells "State Inspection $30.00, No pass No Pay".After inspection is done, what you pay is not $30.00 .They will ask you to pay$39.50.That's how they cheated me today. I brought my red sienna 2006 for inspect, I got cheated in this place. Please do not make the same mistake I did, just ask them the price for the job you are looking for before they start, or just look for another shop. read more