Initially, I was impressed that Chris came so quickly and explained things clearly. He was easy to…read morework with and I had a written estimate before he left! I had gotten two other companies to come for estimates. So with those in hand I was able to make a quick, good decision on the spot. I highly recommend Legacy Heating and Cooling.

Our first experience with Legacy was great. They got our furnace working. We set up a spring check…read moreup for the AC. But when summer came around they hadn't checked and then our AC stopped working. They came out realized the thermostats we purchased was one that cannot run both AC and Furnace. We were told that we would have to buy one from them. We went ahead and put an order in. That was in May, it's now September and we've not heard from them in 5 months. So my husband emailed checking to see if they had our thermostat. He said he'd drop it off...still waiting 3 weeks later.

I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.

This is the first HVAC business to respond to my quote request. They had Greg out to me within 24…read morehours. He fixed my issue as best he could, showed and explained to me what had gone wrong, and returned with two other guys to replace my furnace by that weekend. Not only was I able to keep my house warm between his service visits, the installation was done well before I had to go to work. I greatly appreciated the punctual, friendly service.

They were quick, kind, and reasonably priced! We will be calling them for all our HVAC needs!read more

Roody was amazing he took time to explain what was needed for my repair and the cost. He reassured…read moreme throughout the process and quickly had my plumbing issue resolved. I had a broken pipe and he knew exactly how to fix it. Thanks for the great experience.

I am writing this review to warn potential customers about Five Star Home Services severe lack of…read morequality control, proper technician training, and poor management dispatch practices. A technician from Five Star was called by my neighbor to address a drainage backup on shared piping in our building. Before starting, the technician explicitly acknowledged that using a stiff cable could break the pipe and that a flexible cable should be used instead. Despite this, he ran the drain snake in the wrong direction--into my adjacent unit, where there was nothing more than a slow drain--and proceeded to break my pipe under my sink. Rather than escalating the mistake to a senior supervisor, the technician attempted a temporary fix using parts purchased from Home Depot. He installed the replacement improperly and left my unit with an active leak that did not exist before he arrived. To make matters worse, the original drainage issue on my neighbor's side remained completely unresolved. When the company was notified that their technician had caused property damage, leaks on both sides of the shared wall and failed to solve the initial problem, Five Star's dispatch made the baffling decision to send the exact same technician back to the job site a second time. Sending a technician who clearly lacked the expertise for this type of repair--not once, but twice--demonstrates a concerning disregard for workmanship, customer safety, and property protection. Leaving a homeowner with an active plumbing leak caused by your own staff is unacceptable. I strongly advise against hiring Five Star Home Services for any complex or shared plumbing issues.

Khevin did an excellent job cleaning our air ducts and dryer vent! He was very professional and…read moreworked hard and fast to make our home so fresh and clean! Lowe's has one of the very best prices around for air duct cleaning and we couldn't be more pleased at the results! Highly recommend this company and Khevin!!

From the owner: Since 2013, Lowe's Air Duct Cleaning has been providing air duct and dryer vent cleaning throughout…read moreSan Jose, Santa Clara, Alviso, CA, and the surrounding areas. Our services improve air quality, remove safety hazards, and keep your ductwork and vents free of obstructions. Each of our professional techs follows the same process and protocols, such as providing camera results, always cleaning up after the job, and following the National Air Duct Cleaners Association (NADCA) standards. We provide flat-rate pricing packages, have a 100% money back guarantee policy, and never include hidden fees. Ensure that your home is the healthy environment you want it to be and contact us today.

I had them open my pool for the season. They came on time and had me up and running in an hour…read more Always happy with the work.

I couldn't give this company a half star or I would have, to say this company is unreliable, would…read morebe an understatement, he ordered a part, but then would not respond to numerous calls to come out and install it, finally calls and says he is stuck on another job, how did I take a back seat , after waiting ten days ? I finally told him, if he doesn't show up that day, then don't bother coming at all. SAVE YOUR MONEY !!!

Situation: old fridge shit the bed. New fridge needs a new water line. The old snakebite valve was…read moreabsolute crap. Enter JDM. Explained my problem, he was in and out in minutes. No fuss. No upselling. Just listened, did the work, gave me advice, and we talked about some other plumbing items. 100% would use again, should a plumbing need arise!

Dispatched through our home warranty company. Really great person, spent time fixing our problem,…read moreand answered our questions. Highly recommended!

Good Install done on scheduled date and completed…read more Bad Still waiting for receipt a week after paying Difficult to get a person on phone/terrible AI system Was installed in a day as scheduled but didn't expect Day to end at 8pm New system lines hanging in middle of utility room unlike original (against a wall)

Franklin HVAC Co technicians Carlos and Pierre were knowledgeable, personable and did an excellent…read morejob checking my furnace and air conditioner then making the needed repairs on my furnace. I Admired their honesty most of all and the prices were more reasonable than other companies I checked with. B Whittington

Our air conditioning stopped during 90 degree temperatures. We cannot express our appreciation to…read moreMike for his honesty and quality of service. Please do not hesitate to contact him for assistance.

We have lived in our new built home for almost 12 years. We have never had any issues with the…read moreheat/ac system in our home. When I got home from work yesterday the AC didn't seem to be working and when I went out side the fan on the unit was not turning. I put a request out and Pure Comfort Heating and Cooling called me with in 30 seconds of sending a request for a quote. They came out the next day and had the unit fixed in 15 minutes. THANK YOU THANK YOU THANK YOU! 5 Stars are not enough considering it's 95 degrees out today!