Troy and his crew did an absolutely excellent job taking down an old tree that didn't survive the…read moreice storm. Great communication and the best all-around service I've ever received. All done at a reasonable and fair price. Thank you.

A member of the team was visiting our neighbor to assess their damage and so we asked for a quote…read moretoo. When they came back, they did an excellent job -- I highly recommend them. My only issue was that there was some miscommunication with the office about appointment times - but that was on both of us. I recommend being very specific when communicating so that everyone is on the same page. Good job folks!

As far as customer, I don't think we'll ever be happier with a service and repair company than we…read moreare with Mr. GoodRoof. We had a gutter repair that I let linger and get worse. John was out within 24 hours to take a look at it, and the problem was completely resolved within two hours with a call to one of his guys. We will definitely be using Mr. GoodRoof in the future!

We had a project we needed done-- the fascia and soffits sealed around our house as they had become…read moreloose and were allowing wasps entry into the basement--and some research led us to Mr. Goodroof. Nick came out to do an inspection, and in the process of doing so discovered some issues with our pipes and vents on the roof, some items that pictures made clear could quickly lead to serious damage if the wrong winds/rain came through. He showed us a detailed video of the inspection, then offered multiple quotes based on what approach we wanted to take. I appreciated how thorough and how efficient he was-- I've been in situations where at this point in the review an agent for a major company will only offer you the highest possible quotes and make them sound like an emergency and basically take as long as they can in your house to wear you down in hopes that you'll agree to the sell. Nick and Mr. Goodroof did NOT do this and this instantly won us over. We actually opted for a combination of two of the quotes/plans of action he presented, and he worked up a new quote for that. They offered a variety of payment options, including a 12 months same as cash option that you can apply for and access on your phone quickly. We scheduled the service and they had a crew out in less than a week to get the job done. They worked quickly and efficiently. There was some miscommunication on the quotes, plan of action, and updated responses (like the finished report detailing the work done, particularly important for us as the day of the work the approach shifted somewhat and we just wanted to understand why). We never doubted the quality of the work, but due to being burned in the past by other companies, had some reservations. We voiced those complaints and Nick + others at the company got back to us to go over and explain the situation. They explained the reason for the changes, the delayed updates (some due to automation processes on billing etc.), and sent out the crew + Nick (at a 3rd date) to do a final inspection and report. I'm going a "4" which in my book is "great". The price we paid for the work that was done was fair, the work was quality, and both the sell and final report were handled perfectly. Due to some confusion and crossed wires (that took about a week or so of going back and forth) that hindered my enthusiasm of the project briefly in the interim, I'm docking just the one star that would make this a "perfect" experience. I fully intend to use these folks again for some other tasks next year and I have every expectation that they'll bump up to a full "5" at that point ("perfect").

Jeff Camp is professional, friendly and really awesome. He was worked with me since the insurance…read morecompany has not been very helpful in the claims process. He definitely goes over and beyond and I appreciate it so much. He explains very thing I don't understand.

Jeff from MCR was amazing. We experienced a leak on our daughter's bedroom and needed the roof and…read moreattic inspected. He was kind, professional, and informative on next steps to fix the problem. He also climbed into the smallest attic to find the point of leakage. We will definitely be using Jeff at MCR in the future!

I've struggled for a bit with my upstairs HVAC unit. The unit was poorly installed, low quality,…read moreand way oversized. When I first moved in, it sounded like a freight train was taking off when the second stage kicked in, and papers/curtains would literally fly around the room. I've had two other techs come look at it so far. The first tech disconnected the second stage, which caused a ton of humidity issues last summer. The second tech said he could dump the extra air in the garage or outside. I gave up last year and ran a dehumidifier to make it through the end of summer. This summer, I decided I'd try one more time before looking at replacement units. Ben Fraser from Roscoe Brown came out and spent quite a bit of time digging in. He found one major issue - the TXV was not set properly, so the unit was not cooling properly. He reconfigured the valve and reconnected the 2nd stage. Finally, he adjusted the airflow to be much more reasonable for the ductwork. The result is much cooler air, much better dehumidification, and no more freight train! It's not perfect, but it will keep me from having to buy a new unit for several more years. The price was fairly high compared to some of the non-name-brand techs, but the results were great. I was happy with the price considering the results.

I needed to install a new water heater in my West End condo today . I hired Roscoe Brown because I…read moreuse them always for my HVAC maintenance. Felippe, Jake, & Tim from Roscoe Brown came this morning to install my new water heater. They were wonderful! All three technicians were courteous and knowledgable. I could not be more pleased with their service. West End Condo owner and long-time Roscoe Brown customer, Suzanne Sousan

What a great group of professional individuals! Nashville Roofing Company was the best roofing…read morecontractor I've ever worked with. Tyson and his crew are so friendly and made me feel at ease. They even called me to check on the roof after a storm. If you ever need a roof replacement, call these guys!

Very professional and found and corrected problems that other people did not- got the job done…read morequickly! Colton and Noah were great and the crews were fast and hard-working and very pleasant!

We lost many shingles during a storm and called MidSouth. William Richie was a pleasure to work…read morewith from the start. We received prompt and courteous service. All of our questions were answered accurately and communication and responses were very timely. The service during the installation was super. Everything took place right on schedule. The clean up excellent as well. William's follow-up sealed the deal. We love our new roof and had an excellent experience. (Look at "before" and "after"!)

We recently had roof, gutter and porch roof replacement due to hail damage. Erik Popplewell was…read moreextremely knowledgeable and helpful. He worked well with our insurance company and made the process easy for us.

It's the absolute best company to work with! My insurance cut me a check for storm damage for…read more$14,000. Paragon Roofing came and cited several codes that needed to be met and a full siding wrap as we had damage the adjustor did not catch. We submitted a claim for $50,000 with supporting documentation, which was approved and paid out in less than 48 hours. Paragon is honest, consultive, and went to bat for me with no issues. Highly recommend!

Couldn't be happier with their service. Nick was informative and didn't try to up sell me on…read moreanything. I asked them to look at a few loose shingles I noticed and the next day they came out, inspected it, and repaired it. Fast, easy, great customer service from Debbie and Nick. Highly recommended!

From the first call for a quote to the job beautifully completed, Chim Chimney was professional,…read moreprompt, attentive and creative. Our first encounter was with Elias, who thoroughly inspected and offered his expertise on design and what to expect. He was honest and didn't rush us or give us unreliable expectations. Initially, we just wanted a wood stove inserted into the "hole" where the old fireplace was. He kindly explained that this wasn't possible without dropping out the prefab FP, along with cutting out stone for proper clearance. Fast forward, Elias found that we had an old chimney to the left side of the unit that spanned from basement to third floor and out the roof. Long story short: in order to make this happen, we had to demolish the entire unit. We chose our stove and the flooring. Next appointment was demolition! Walks in Ben! This guy was the real deal! He was professional and courteous, but what we admired most was that he was honest! This wasn't the usual slam dunk job. Our house was built in 1980. Once demolished, we found all kinds of issues that needed addressing. The builder cut up the hardwood floor to meet the old FP, so there were odd gaps, the old side chimney was in the way! At first, Ben built out too far. We weren't happy. No worries! He came back, removed the frame and backing and built tightly around the chimney column. Throughout the entire process, they made certain all work was done to code! The initial quote never changed, even though wrenches were thrown in. What seemed like a nightmare, this company turned into a dream! They exceed our expectations and then some. I would highly recommend this company, as well as their employees and subs. Absolutely stellar job! Thank you Chim-Chimney for making our dream come to life.

Benjamin the technician was very knowledgeable, explained the step by step inspection process, the…read morework that needed to be done for minor repair and overall shape of the fireplace as a whole. Great service, very professional highly recommend to anyone that needs a fireplace cleaning and inspection