I will give a five star rating only because of Spencer McNabb and his crew. They were super…read moreprofessional, friendly, open and extremely communicative. Their work was very good and their attention to detail exceeded my expectations. The company though, I'd leave at 4 stars. They scheduled my install during a holiday weekend without verifying crews plans, causing a delay of 4 days. I wasn't going to ask a crew to miss Fathers day to work on my house. Then, they pulled Spencer from my home mid install to go fix a problem almost 2 hours away, extending my install an additional day. I only have the one shower in my home. But again, Spencer and his crew were FABULOUS.

American Home Design recently reached out to me to ask whether I had completed my bathroom remodel,…read morewhich I had initially considered several months earlier. I explained that after things did not go well with our previously scheduled appointment, I had abandoned the idea of moving forward with the remodel. The representative I spoke with asked if I would reconsider allowing American Home Design another opportunity to earn my business by sending a salesperson to meet with me. I agreed, and an appointment was scheduled. Mark arrived on time and was very courteous. He asked a few preliminary questions and then took measurements for the project. Once we sat down to discuss the available options, however, the experience took an unexpected turn. Mark began explaining why he believed American Home Design was the best company for my project. I told him that I had not solicited quotes from any other companies and that I was already satisfied that American Home Design appeared capable of providing quality service. Despite this, he continued with his presentation about how established the company was and why he felt they were best suited for the job. At that point, I simply asked him to show me the available material options and provide me with the cost of the project. Instead of doing so, Mark abruptly stated that he did not feel American Home Design could provide the service for my project because I had not allowed him to finish his introductory presentation and that he only saw to customers per day and this is how he made his living. He then gathered his materials and left. I found the entire experience extremely disappointing. I agreed to give American Home Design another opportunity specifically because I was willing to reconsider doing business with the company. I was not asking for anything unreasonable--I simply wanted to see the available options and receive a price for the project. Instead, after taking the time to meet with your representative and allow him to measure the project, I was essentially told that my business was not wanted because I chose not to sit through a sales presentation. I have to question why I was contacted and encouraged to give American Home Design another opportunity if the salesperson was unwilling to discuss the actual project unless I first allowed him to complete his sales presentation. This was a significant waste of my time and left me with a very different impression of American Home Design than I had before the appointment. If the goal was to earn back my business, this interaction accomplished the opposite.

I highly recommend. They were professional and incredibly fast. We needed a leaking dormer fixed…read moreand they got everything done within a week. That includes the estimate, scheduling, and job complete. I also asked for 4 versions of the quote (finished/unfinished/different types of siding, etc) and they supplied it all. I really appreciate their work and would recommend to everyone.

From the owner: Xtreme Exteriors is a siding contractor in Goodlettsville serving Nashville, Brentwood, Cottontown,…read moreFranklin & nearby areas. Our roofing company offers residential roofing, roof replacement, roof repair, and more. We also specialize in gutters, siding, windows, & door services. Customers love us because of our comprehensive roof warranties and our affordable roof financing options. Contact your reliable Goodlettsville and Nashville, TN roofers for a free estimate!

Great quote and honest appraisal of all costs. Responsive. Conscientious. Nice folks all around.read more

Honest and reliable. The owner was prompt in giving me a quote, he was fair, and he installs…read morehigh-quality windows. He uses highly experienced installation crews who are trustworthy. I am so thankful to have found this company and will use them in the future for roofing and gutters. It's nice to have a company I can trust. I cannot say enough good about Tim and his company!

These guys were very responsive! So easy to work with! A had a window pane break and they were…read moreable to give me an estimate quickly- set clear expectations regarding time frame, worked with my schedule for installation, and showed up when they said they would. They were also Very Polite and cleaned up when they were done, ensuring no glad bits were left behind. Best service and the quality looks great. Thanks guys!!

From the owner: The Glass Guru of Hendersonville is your trusted local source for Glass Repair & Window Glass…read moreReplacement, along with Foggy Window Repair, Screens, Mirrors. We help Homeowners and businesses across Hendersonville solve glass problems quickly and cost-effectively. What makes us different is our repair-first solutions that help customers avoid unnecessary replacement costs. Instead of pushing full replacements, we focus on practical solutions that help extend the life of your existing windows and glass. We help homeowners preserve the performance of their existing windows and glass. We understand the needs of Hendersonville properties, including Established neighborhoods and mature residential communities. Proudly serving Hendersonville and nearby areas like Gallatin, Goodlettsville, White House, Portland, Millersville. Our team is committed to delivering quality workmanship, clear communication, and a smooth experience from start to finish. At The Glass Guru, we aim to save time and money with practical glass repair solutions.

I'm a builder/developer and these guys are my go-to window supplier. I also use them for my own…read morehouse. Super knowledgeable, super helpful, and always easy to work with. These guys are great and I cannot recommend them enough!

I rarely leave negative reviews, but after months of frustration, I feel others should know about…read moremy experience with Mid State Doors. We purchased two very expensive doors from them: a front storm door with sliding glass panels that open to a screen for fresh air, and a wrought iron security door. I was disappointed to discover that the security door requires a key to lock and unlock from both the inside and outside. While my husband may have ordered it that way, he is disabled and did not fully understand the safety implications. I tried explaining that this setup creates a serious concern for our family in the event of an emergency. Although I eventually accepted that situation, what happened next was even more disappointing. A part on our front screen door broke while it was still under warranty. What should have been a simple warranty repair turned into months of phone calls, office visits, and broken promises. Every time I called, I was told to speak with Bill. Later, I learned Bill only works on Fridays, yet I was repeatedly told he was "out of the office" or "at the bank." I never received clear communication or a sense that resolving my issue was a priority. I have over 20 years of customer service experience, and I know how important it is to keep your word. When customers spend their hard-earned money on premium products, they deserve prompt, respectful service after the sale. Instead, I felt like my warranty repair wasn't important because larger commercial accounts took priority. I explained that both of my children were coming home from the military and that our air conditioning had stopped working. I simply wanted the screen door repaired so we could let fresh air into our home. Despite explaining our circumstances several times, nothing seemed to move the process forward. As a business owner myself, I believe customer service doesn't end when the sale is complete. It's about treating people with respect, honoring your commitments, and standing behind the products you sell. Unfortunately, that was not my experience with Mid State Doors. The doors themselves may be quality products, but based on my experience, the after-sale customer service and warranty support have been extremely disappointing.

We recently had our all of our windows (27) and a couple of doors installed in our home from…read morePrecision Windows and Doors. I normally do not write reviews because typically the service and product are what is expected. However, in this transaction I felt compelled to write a review. From the start Precision was great to work with, they provided a competitive quote that was on time and worked within my budget. They were up front and communicative about lead time and installation schedule. The most impressive was the pride they took in their work, true professionalism and craftsmanship. We couldn't be happier with the result.

DON'T MAKE OUR MISTAKE. Around 4-5 years ago we had Precision Windows and Doors provide us a quote…read morefor replacing our windows. We also received quotes from other window companies in the area. We decided to not go with precision purely based on price at the time. Well.... After an absolute 4 year nightmare dealing with the "cheaper" window company who did a complete botched job that resulted in repeatedly failing window seals, cracked glass panes, broken balances, water leaking through the windows and horrendous customer service, we called Precision back out. They confirmed that not only the windows were of very low grade, they were installed incorrectly. Although it is a very hard financial pill to swallow, we decided to have Precision replace all of our windows all over again. What a complete difference!!! These windows are absolutely amazing. Patrick's relentless pursuit for perfection and attention to every detail was just mind blowing. The fact that Patrick the owner was onsite and handled the complete job himself spoke volumes. He is very proud of the service he provides and it shows with his work. From the artisan-like trim work to the extra steps to insure our home was taken care of, the entire experience working with Precision has been exceptional. I'm a very difficult customer to please, as I am also a business owner and hold myself and the service I provide to a challenging high standard. We were so thrilled we had Patrick come back and replace all of our front porch columns and railings to match the maintenance free appeal we had achieved with our windows. Please save yourself the grief and regret we have experienced and MAKE THE RIGHT DECISION, CALL PRECISION!!

Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

yeah found this place to cut a piece glass Jason very nice and helpful $28 and may be ready to day…read moreif not tomorrow for sure same piece at Nashville Glass $150 on 2nd ave and rudeness included for free

Excellent customer service and polite, professional staff. Prompt and deliver a quality product…read morewhen they say they will. Chris is a true professional and genuine honest person. A pleasure to do business with.

DO NOT BUY WINDOWS FROM THIS COMPANY!…read more This company has very poor customer service. For the past 3 years, I have been trying to get them to replace a broken window they installed 7 years ago. I planned on paying for it and all I got from Steve Thurman was excuses. The quality of the windows installed is absolutely the poorest. They were supposed to be Low-E windows and were told they are "good" windows. Not so! 7 years later I now have to hunt down the manufacturer and see if there is any recourse without suing them and Window Guyz. Steve at Window Guys never returns phone calls and has no interest in standing behind or assisting in any way since they got paid. It's as if we don't exist. Of the 11 windows installed in our sunroom, at least half are failing - broken seals and cloudy glass. Buyer beware...don't make the mistake we did! If I could rate them "0" I would

Waited for ONE window for many, many long months with little to no updates. Awful communication and…read morevery unprofessional. Will not return my calls, texts, and e-mails about receipt or warranty info. Would not recommend!

We were very happy with the service we received from Clinard Home Improvement for installing full…read moregutter caps on our home! They came out to our house for a free estimate and we picked them over other companies as their gutter caps seemed to be the most durable option. They also include a lifetime warranty! The installers were friendly and we appreciated that they showed up on time when expected. They also made sure to clean up all materials from our driveway/yard/etc before leaving each day. The whole job took about 5 days to complete, spread across a two week period due to rainy days, which is understandable. After they finished the job, we noticed one small spot that needed to be looked at because of run off; we called and they came back promptly to correct the issue. Payment was easy; we received the invoice by mail a few days after the work was completed. Anytime we called their office, they were available and friendly over the phone. Would definitely recommend this company to others!

I am so very happy with their work! I absolutely love my new sunroom and they worked well with the…read moreelectrician and hot tub guys for installing my equipment. Thank you Clinard Homes :) Highly on my recommendation list, which does not come easily!