I posted the following review on Google 1 week ago…read more We made an appointment with Dave at Kunes RV in Lake Mills to drop off our 5th wheel on June 23rd for some repairs. We dropped it off at the service shop to find the door locked at 4:55 pm. So, I left them a message explaining that we dropped it off. We were expecting to get it fixed and back to us within a couple of weeks, as we had plans to use it a few weeks later. I was encouraged to communicate with them via text message. I sent them several text messages with no response. Almost a month went by without hearing much, only to find it was still right where we parked it. They had not even looked at it. I then spoke with Ryan, who seemed to be much more helpful than Dave. He assured me he was going to speak with his supervisor and start working on it right away. I received a picture of the 5th wheel in the shop, just a picture, nothing else, on July 11th. I spoke with Ryan again on July 17th, and he said he had put in a request for the parts department to order the parts to fix it. He stated, "It could take up to 2 weeks to receive the parts." It is now August 5th, with no updates, and we still do not have our 5th wheel. I certainly do not feel like they care about their customers. The camping season is almost over, and I have no idea when we will get it back. It looks like we won't be doing much camping this year. I want to charge them a daily fee for every day they have had it. I'm so frustrated to be missing out on the quality family time we have when camping. I do NOT recommend Kunes RV service dept. in Lake Mills (Response from the owner a week ago) Corinna, Please know we take your feedback seriously. I would like to speak with you in greater detail about the level of communication you have received regarding the status of your 5th Wheel, as well as the time taken for repairs. Whenever you can, would you kindly send me an email with your preferred method of contact? Sincerely, Josh Beck General Manager joshua.beck@kunes.com (I emailed the owner as requested above and received no response, so I emailed him again just in case I missed his response. I still haven't gotten a response. Not a peep out of the owner or the service staff, and they still have our 5th wheel!)

Great customer service at terrific prices. Very highly recommend Steve for any work needed on an RVread more

There's a reason Steve has so many glowing reviews on Google. He's fast, honest, straight forward…read moreand a great communicator. We had a problem with our slide-out and he diagnosed and fixed the problem on the spot. He also fixed a turn signal issue, let me know what caused it, and gave me tips to prevent and/or fix it if it happens again. You can stop searching for a mobile tech -- Steve is the man.

These people are great!!!! Always friendly and helpful. They find the issue, repair it and are…read morereasonable in cost. Normally have things repaired quickly. Service is above and beyond outstanding!!!! Had to order a part but it was delayed which interfered with upcoming trip and the found a used part to loan us until the new one arrives. Awesome service!! Would give them more than five stars if possible.

Our experience with Custom RV was filled with lies and lack of integrity. We were lied to about…read moretheir experience with airstreams and billed double their estimated cost without warning of costs increasing. Their harsh communication was unnecessary and very stressful. Their work is not professional, the structures built were not high quality. We were overcharged and much of the work initially agreed upon was never completed. We tried our absolute best to remain peaceful, but we are still sick to our stomachs thinking about how they took advantage of our young family. We refrained from speaking up for awhile but it's not fair to anyone else who may go through something similar. We have recorded all details and have photos of their work, we've considered small claims court as we now see how that worked out in a previous clients favor. Overall, we had an awful experience and have had to tell others to put their trust in another company.

Great for RV repairs or maintenance. They can also perform warranty work for some brands. They…read morealways do a great job and deliver repairs in stock timely manner.

The installation of my new HVAC unit was excellent. Equipment appears to be of good quality. My…read moreonly negative is that communication with the owner was frustrating--voicemails, emails and text messages went unanswered. Despite this, the work was completed during the week it was initially scheduled.

Do not ever do business with this company. They will give you a price quote on a job and then never…read moreshow up. They also ghost you and will not answer your phone calls.

Several years ago, we bought a new Jayco Eagle from Renee and Jeff Interstate RV. They were…read morefriendly, professional and very pleasurable to deal with. Years later, when we were in the market for another camper, we made the mistake of going to CampingWorld. After a horrible experience there, we went back to InterState RV. Another excellent experience with Jeff & Renee. They go out of their way to make sure you are a "Happy Camper". We will never go anywhere else for sales or service. Highly recommend.

The Saturday of Memorial Day, 2020, the water heater stopped working on our 2011 camper at Smokey…read moreHollow campground. I called and Jeff answered. He said his wife was already on premise working but he was in the area and would stop by to diagnose the problem. Thankfully, It ended up being an easy fix. The point I want to make was Jeff worked way past their stated hours. He went out of his way to assist us and was such a good guy to talk with. We will not forget the kindness during our "disaster" and will spread the good carma. Thanks You Jim A

In this day and age, we seldom get what we expect, but Kevin delivered 200%…read more Thorough and professional. I would not hesitate to recommend him.

Kevin came to my home and serviced my fifth wheel. He was thorough and professional…read more I would recommend KRS Mobile for all of your RV services.

I've been doing business with Roskopfs for 3 years, and can confidently say that I will never buy…read morean RV elsewhere. If you are new to RV'ing, as experienced ones will attest, you will be back at some point for service. Doesn't matter what class or brand you buy.....it will happen. And the upshot is, an RV manufacturer warranty is only as good as the DEALER you buy it from. I cannot stress this enough. For those wanting more details on our experience...read on. But in summary, Roskopfs backs their product like no other, even years after purchase. My family and I purchased our first RV in 2019 from Roskopf's, acting on the many recommendations that I received. Roskopf's advertises themselves as the value leader, and I believe that sums up our experience with them perfectly. Working with both Corey and Gary Roskopf was a comfortable no pressure experience. They are extremely knowledgeable, honest, and forthcoming. I left the dealership feeling strongly that I made the right decision to buy with them given their reputation, built over several decades, for backing the products they sell. As far as price is concerned, I've been known to hop on a plane to another state to purchase an vehicle to save $$. Fortunately Roskopf's price was very competitive. That said if places like camping world was several thousands cheaper, in hindsight I would still choose Roskopfs. Because I know when something goes wrong it'll end up costing more in the long run because you'll end up being out of pocket for the repairs and/or missing a trip (and likely deposit $$) due to long repair lead times. Since 2019 we've driven our RV across the country twice and up and down Wisconsin dozens of times visiting state parks. There have been manufacturing related issues from poor seals to under manufactured frame components. Each time, Brian and his service team was there to save the day. And with the all the miles driven and family memories cultivated, these issues never once kept us from our travels and/or put a dent in our pocketbook. And the upgrades I've had their team install were very reasonable. I've learned that recently Roskopfs was purchased by Campers Inn. My business will remain here with Brian and Gary staying on along with their mentality that customer is at the very center of their business. Call me a fanboy, but through hard work and good business practices Brian and Gary have earned my loyalty.

I was looking at purchasing a used camper that they had listed for $7000.00. After entering my info…read moreinto their payment calculator they sent me a copy of the contract with a price of $9400.00. Stay away from this business.

We bought new campers from them in 2020 and 2021. We called due to problems with sofa bed and…read morescreen door closer. They promised to send us a new part for the door and $100 for time spent repairing couch ourselves. Then on our 2nd camping weekend, it rained and the awning metal support bracket snapped in half, , causing the awning to collapse. At purchase, we were told everything was warrantied for 1 year. We called the salesman and owner. He had a parts dept. Guy call us, who said the awning is only under warranty on sunny days and he would have the warranty girl call us. Two weeks later, no phone call, no door part, no $100. I guess NO SERVICE AFTER THE SALE is true. We will never recommend this dealership.

Thank you, thank you for getting us back on the road so quickly. It's our first season with our…read morefirst trailer and we're disappointed with the door not working properly especially in hotter weather. We were reticent to call as we've heard so many horror stories from others using other dealers who went without their camper for weeks or months over summer. You not only completely replaced the door and frame but fixed up a few other minor things we hadn't even noticed. And in less than 2 days!!!! Amazing! We are so grateful! While the buying process was great, the service you provided reinforces we made a great choice in picking your dealership.