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Kunes RV

3.4 (5 reviews)
Closed • Closed

Services - Kunes RV

RV repair

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Kunes RV

Kunes RV

(1 review)

I posted the following review on Google 1 week ago…read more We made an appointment with Dave at Kunes RV in Lake Mills to drop off our 5th wheel on June 23rd for some repairs. We dropped it off at the service shop to find the door locked at 4:55 pm. So, I left them a message explaining that we dropped it off. We were expecting to get it fixed and back to us within a couple of weeks, as we had plans to use it a few weeks later. I was encouraged to communicate with them via text message. I sent them several text messages with no response. Almost a month went by without hearing much, only to find it was still right where we parked it. They had not even looked at it. I then spoke with Ryan, who seemed to be much more helpful than Dave. He assured me he was going to speak with his supervisor and start working on it right away. I received a picture of the 5th wheel in the shop, just a picture, nothing else, on July 11th. I spoke with Ryan again on July 17th, and he said he had put in a request for the parts department to order the parts to fix it. He stated, "It could take up to 2 weeks to receive the parts." It is now August 5th, with no updates, and we still do not have our 5th wheel. I certainly do not feel like they care about their customers. The camping season is almost over, and I have no idea when we will get it back. It looks like we won't be doing much camping this year. I want to charge them a daily fee for every day they have had it. I'm so frustrated to be missing out on the quality family time we have when camping. I do NOT recommend Kunes RV service dept. in Lake Mills (Response from the owner a week ago) Corinna, Please know we take your feedback seriously. I would like to speak with you in greater detail about the level of communication you have received regarding the status of your 5th Wheel, as well as the time taken for repairs. Whenever you can, would you kindly send me an email with your preferred method of contact? Sincerely, Josh Beck General Manager joshua.beck@kunes.com (I emailed the owner as requested above and received no response, so I emailed him again just in case I missed his response. I still haven't gotten a response. Not a peep out of the owner or the service staff, and they still have our 5th wheel!)

Campers inn RV - Richfield

Campers inn RV - Richfield

(16 reviews)

I've been doing business with Roskopfs for 3 years, and can confidently say that I will never buy…read morean RV elsewhere. If you are new to RV'ing, as experienced ones will attest, you will be back at some point for service. Doesn't matter what class or brand you buy.....it will happen. And the upshot is, an RV manufacturer warranty is only as good as the DEALER you buy it from. I cannot stress this enough. For those wanting more details on our experience...read on. But in summary, Roskopfs backs their product like no other, even years after purchase. My family and I purchased our first RV in 2019 from Roskopf's, acting on the many recommendations that I received. Roskopf's advertises themselves as the value leader, and I believe that sums up our experience with them perfectly. Working with both Corey and Gary Roskopf was a comfortable no pressure experience. They are extremely knowledgeable, honest, and forthcoming. I left the dealership feeling strongly that I made the right decision to buy with them given their reputation, built over several decades, for backing the products they sell. As far as price is concerned, I've been known to hop on a plane to another state to purchase an vehicle to save $$. Fortunately Roskopf's price was very competitive. That said if places like camping world was several thousands cheaper, in hindsight I would still choose Roskopfs. Because I know when something goes wrong it'll end up costing more in the long run because you'll end up being out of pocket for the repairs and/or missing a trip (and likely deposit $$) due to long repair lead times. Since 2019 we've driven our RV across the country twice and up and down Wisconsin dozens of times visiting state parks. There have been manufacturing related issues from poor seals to under manufactured frame components. Each time, Brian and his service team was there to save the day. And with the all the miles driven and family memories cultivated, these issues never once kept us from our travels and/or put a dent in our pocketbook. And the upgrades I've had their team install were very reasonable. I've learned that recently Roskopfs was purchased by Campers Inn. My business will remain here with Brian and Gary staying on along with their mentality that customer is at the very center of their business. Call me a fanboy, but through hard work and good business practices Brian and Gary have earned my loyalty.

I was looking at purchasing a used camper that they had listed for $7000.00. After entering my info…read moreinto their payment calculator they sent me a copy of the contract with a price of $9400.00. Stay away from this business.

Kunes RV - rv_dealers - Updated May 2026

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