We went to visit today and were interested in buying a vehicle with cash in hand, upon doing…read moreresearch and asking valid questions we were responded to with very short and sly answers (some clear lies we knew were being fed right into our face). After trying to negotiate because the car was clearly well over priced we were basically laughed at so we left. Thankfully we chose to go to Jefferson to a different auto dealer and found a much better deal. I will never recommend this place to anyone in the future. A waste of time.

Dylan sold me my car and it was my very first time purchasing a car with my own money. He was the…read moreBEST. He listens to everything you need and just ANY sort of story in between. He makes you feel comfortable and makes you feel like you're making the right purchase. I got a Hyundai Santa Fe and couldn't be happier with my purchase :)) hugeeee thanks to Dylan and Hayes Auto Watertown for continuing to help my family purchase reliable cars for years(my first car was also from him a few years ago). on top of that, I got brownies!

Look, these guys were referred to me by Farm & Fleet after having a breakdown on the road…read more I'll post pictures but someone was sweet enough to slow down on I90 to tell me the bumper was falling off. Y'all I was pulling a trailer so this was crucial and could have been much worse. Gordie Boucher guys started to help but when I pulled to where they told me to park... APPARENTLY a manager told them they couldn't touch it. I went to F&F who sent me along to UHaul Uhaul said they couldn't touch it so I was thinking let me try another nearby dealer but tried Farm & Fleet who referred me here since they don't fix bumpers. Anywhoo, I pulled in without an appointment. Grateful it was still before noon but scared folks would be closed celebrating after Thanksgiving and nope... they were open and only took minutes to pull the truck back and 13 minutes later it was fixed. Didn't need all the extra the dealership said was required. $20. Accepted the credit card. Went so fast the kid and ESA stayed in the truck. I appreciate these guys trying not to pull a fast one. I am grateful they were open. Even impressed they moved expeditiously without complaint and without gouging. We were back on the road headed to the deep South.

I was totally played by them. Aaron why did you do that for years? I had to take a second mortgage…read moreon my house..took my car to someone else & what CTR said was not right..there is nothing wrong with my car or tires

I broke down on a trip from Chicago to northern WI. I showed up at Steve's told them what happened…read moreand they immediately looked under the hood and diagnosed the problem. They got the part and immediately fixed my truck. i was back on the road in just over an hour. They also have two beautiful German Shepherds and allowed my daughter to give them treats and pet them while we waited.

I desperately needed new brakes and rotors and an oil change. I was new to town and Steve fit me…read morein, despite it being a very busy day for them, because it was my only chance - I work very long hours and this day I happened to be home sick. Because I lived nearby, he even had someone drive me home while they worked on my car and then returned it to my driveway. They were friendly and price was right. Good people. Good work. My car sounds like new.

L&M repaired my defective car door within hours when the dealership told me if would take days…read more Their prices are fair and work excellent! Highly recommend.

Service is terrible- went for a oil change - oil on my steering wheel- oil hand prints on my…read moretires???? Filthy And unprofessional- losing many local customers. Good Riddance to L & M

Needed spark plugs changed and in a hurry! Roger was easy to work with and competed everything as…read moreagreed for the quoted price and got the job done even sooner than he said! Vehicle was a 2010 f150 5.4. I should also mention that he was very reasonably priced. He was roughly 100$ cheaper than all 3 ford dealers I called. Wouldn't hesitate to go back. $390 for all 8 plugs with labor. A+

Sam Cornell and his employees are as honest as the day is long. They get you in, let you know what…read morethe problem is and fix it quickly. Best mechanic I have ever had during my 51 years of driving.

Absolutely awful experience with this dealership. I had my car towed to them in January of 2022…read moreknowing it would take a while until my back ordered part would come in, not to big of a deal. I went to the dealership one random day this summer and noticed I didn't see my car in the parking lot at all; thought to my self maybe its in the shop. called the next open business day and talked to the same person I've been dealing with and was told no they didn't have any cars in the shop at that time and would get back to me on where my car was. Two days passed and I didn't hear anything so I called again and asked. The answer I got was " oh no I havn't had the time to go out and walk the lot to look for it." hmm real professional. After a few more months I finally got a call saying the part came in, cool except for the fact they lost my one and only key. I was then told "Not to big of a deal ill just have to get you two new keys made." After about a week with no calls or info again I called and was told " Oh the service manager has been gone and is coming back soon so I can get this resolved." Then 3 weeks go by and nothing. Finally fed up I called the service manager and He had no idea about my situation and got to the bottom of it...My service advisor called me roughly 30 min later and said he walked over to her desk and found the key almost instantaneously and of course where they had looked numerous times before ......

I rarely ever write reviews for anything but I had such a great experience I felt compelled to sit…read moreand write one for Gordie Boucher. Several years ago I had a positive experience when I bought a used car for my daughter so I decided to go back when I wanted to get a vehicle for myself. Good selection of very nice vehicles and the process was easy. What made the experience even better was the Sales Person - Joe Zipperer. He is what I wanted in a salesperson - frank, personable, knowledgeable on the vehicles, credible and none of the stereotypical "Used Car Salesperson" pushiness. He got me in a great vehicle and at a fair price. I recommend Gordie Boucher and I highly recommend Joe Zipperer.

I will never go back to this place for any type of service. They replaced a part that didn't need…read moreto be replaced and left me with the same problem, took my car back for them to tell me the correct needed repair...$1,150.00 total for a $600.00 job. Zero professionalism, what you call him out.

We had our trailer blow out on the highway while traveling, and this establishment let us park our…read moretrailer in their lot until it was fixed. We are grateful. Very thankful for honest people who helped out of towners & pointed us in the right direction.