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    Kumo

    3.4 (13 reviews)
    Open 11:00 am - 2:30 pm, 4:00 PM - 10:30 PM

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    KUMO ATMOSPHERE

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    Recommended Reviews - Kumo

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    Reviews With Photos

    Firer cracker sushi and Godzilla sushi
    Karlie A.

    I went here on date with my fiancée food was amazing and atmosphere was nice. The server was nice and polite and helpful.

    Cindy E.

    Service was great. Food and serving size were just right. It's a good spot if looking to satisfy a sushi fix.

    Monica S.

    We had a wide variety of food: sashimi, rolls, noodles. Everything was great! The restaurant is very cutely decorated with a great vibe. Highly recommend, and this is already our second time here since they opened.

    Lori O.

    This was our first visit to Kumo because the family wanted sushi to celebrate a special occasion. The pork gyoza was so good, we ordered a second plate. Our two year old ate a whole bowl of miso soup and then got seconds. We ordered four different types of rolls and the steak fried rice. It was delicious and beautifully presented. The staff was kind and engaging. We'll be back for sure!

    Coraima A.

    After a traumatic situation, this was the first (and last) time at this new local restaurant. I came into the restaurant for a girls' lunch with my best friend. I am a 32-year-old mom of a 2-year-old and also 7 months pregnant, so lunch dates are rare and special. Upon sitting down looking at their large menu, Special Rolls have two columns: Non-Raw and Raw. Although this was the first time I have seen this, I started looking at the Non-Raw rolls, since being pregnant eating uncooked or raw fish can be very harmful to the unborn child due to possible bacteria per CDC. I explicitly told our waiter I was pregnant and confirmed these are cooked rolls. I ordered the "Kirin" roll (a shrimp tempura roll). When the waiter dropped off the food, he pointed out which one mine was, further confirming it was cooked. After about 3 bites, I started wondering what the topping was. I asked my server; he didn't know. After scrambling with the menu and then asking the chef, he confirmed, while looking very nervous, it was spicy salmon...which is uncooked. He offered to bring his manager over due to him also being dumbfounded, which is where this story gets worse. Although not everyone has compassion, this woman takes the cake on being apathetic. She immediately comes over and asks if she can recommend any other cooked or vegetarian rolls. I said "no" as the only thing I wanted to do is go throw up the food I ate due to the dangers of consuming raw fish. She mentioned "next time you come in, ask me and I can tell you" when I informed her I had already done that with the server.I was perplexed as to why a customer would have to ask to speak to a manager for a recommendation. She never apologized or took accountability. She then said "I will take this off the bill" and took the plate that also had my friend's roll. She came back a few minutes later asking about the 2nd roll, and then asked my friend if she wanted her to box it after it has been in their kitchen. No, thank you. The bill was $37. This was not about the money at all; it's the principle of the situation. It actually was insulting that she charged us for a root beer, vegetable gyoza, side rice, side noodles, and 70% of my friend's raw roll. This obviously ruined lunch, which once again, we only had about 3 bites of each roll. Upon coming home, my husband called and spoke to the manager, where she proceeded to not take accountability and was arguing with him, saying, "We took off the roll" (conversation has been recorded) and never once apologizing. She did end up refunding the $37. So many mistakes were made that could have easily been avoided, especially with a new restaurant. To conclude, I have already told this story to several people who are shocked at the manager's response and the misleading menu. Mistakes can happen, BUT what you do after the mistake is what changes the tone. Overall, the food was subpar, the atmosphere was depressing and very cold.

    Spicy Salmon and Salmon Roll

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    5 months ago

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    6 months ago

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