Maybe customer service!!!!!! Employees on there phones while…read moresupplys on the floor run out. Where is management? Younger generation needs to learn about customer service and what it means for the business. Like your job or just stay away. Management as well.

Good pastries, pizza and I'm sure whatever else they make. No cubed ice at this location though!…read more Clean. Friendly staff. Family friendly. Lot parking. Prices about average. Marcy'sDinerTantrumScale 5/5- NoScreamingKids.

This is no effing joke this Kum & Go kicks some serious gas station patootie. Not only is this…read moreestablishment quick and convenient, it has one of the most friendly staff members I have ever had the pleasure of becoming an awkward, I only see you when I buy alcohol or a casual pop but we talk and youve seen me at my worst, friends. Her name is Penny, Jenny, Maddie, and any other name she decides to slap on her tag every time she changes shifts. She rocks my socks. Another beautiful soul I have had the pleasure of encountering is the security man who works there on the weekends. No exaggeration he has actually seen me at my worst. This is a college town with nothing and I mean NOTHING else to do besides get shitfaced on the weekends so naturally, the people that work the late shifts see some unmentionable things. HOWEVER, the incident I am about to explain is mentionable because it shows just how awesome and helpful the staff is. Iowa State celebrates VIESHEA (RIP) in late May and we go hard in the mother fuckin paint. The Tuesday of VIESHEA we got a little aggressive (the $1 tacos and equally as cheap pitchers of beer at Es Tas really get ya goin) and things escalated quickly. A series of unfortunate events led me into one of the most personal encounters I have ever had with a floor. I layed down on the floor and the security man looked at me and said "maam you need to get up" I said "I know" and I got off the floor. It was one of the most touching encounters I have ever had. He changed my life. Penny witnessed this event. Kum & Go has seen some things and they just dont give a flying frick frack. Their gas is fine. Also the food is decent. Don't trust Will Lomax's review it actually is a whore house.

Summers Kum and the Go, and this uniquely named Iowa convenience store chain makes me smile every…read moretime I return for a visit. I come in for gasoline (premium is cheaper in Iowa due to the home grown ethanol content) or health snacks (if there is such a thing), but avoid the coffee or any sweet rolls. This Kum & Go is conveniently located in the heart of ISU's Campustown.

I ordered a thin crust all meat pizza on a Thursday($10) from this place. I ordered for curbside…read morepickup. Staff was wonderful. Pizza was really good. I had extra sauce and that made the pizza better. It was fresh hot! Lot parking here. Clean. MarcyDiner'sTantrumScale 5/5- NoScreamingKids. CyHawkApproved.

I had traveled across country and this location was my final destination to drop my truck off. The…read moreowner walked me to the gas station and allowed me to use his discount. He was incredibly kind in such a stressful situation. His customer service was incredible. I would highly recommend this location.

What makes this location great is that they are a step ahead of the rest of the competition in the…read moreAmes area. The reason for this is that they have the NFC readers embedded at the pump. This means that consumers can use Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, etc, without having to go inside the gas station. Although Casey's and Kim and Go have NFC at the registers inside their gas stations, none of them have it at the pump. Right there, that's the way how pumping gas should be done and it shows that at least this Phillips 66 location is committed to the future over not just pumping gas, but paying for items in general.

Gayle and I had another wonderful time in Iowa this summer. Unfortunately, all good things must…read morecome to and end. In between, was the Lake, several days of fresh sweet corn, long walks, wonderful art, good micro-brew, the Iowa State Fair, soft serve ice cream, and reconnecting with old friends. All this was made possible through the use of my Parent's Toyota Camry, of which Dad takes excellent care. Filling up the tank and having the car washed here at this Swift Stop was the least we could do to show our appreciation.

Been going to Lynn's forever. Never had a bad experience. Hand wash is great. Hot water, not cold…read more About $12-15 to do my truck by hand and do it right, especially in the winter- very worth it. I take a clean rag and help out the wash. Automatic is good too, but it'll never be like doing it by hand. We can finish drying with a towel afterwards. I'm on here right now cause we're thinking of taking our dog to the dog wash, and I'm surprised at the comments.

its broken, don't let this touchless wash drag hard parts across your new car with only 3,000…read moremiles. #handwashathome

My tuck broke down on the side of I-35 just north of Story City, IA on our way from Kansas City, MO…read moreto Floodwood, MN. BJ the driver picked us up and was able to tow us back to Story City Ford. BJ was incredibly helpful and friendly, and even went so far as to run me down to the local NAPA auto parts store and get a part that we thought would fix it, and then proceeded to help us replace the part. BJ definitely deserves at least an at-a-boy or a raise, very professional. The tow bill was a little more than I was expecting but well worth the money for the amount of assistance given by BJ.

Ed was very helpful and courteous to us after I slid my car into a ditch on a winding, slick road…read more He was very efficient and helped get my car unstuck quickly.

My very first time visiting the store. The drive was about 30 minutes away. The store was pretty…read moreclean and not that busy. The registers were empty but I did see a few cashier's available so I walked over to Emma H. She was a sweetheart. She had no problem explaining to me how it worked and also explained how I could get my own Sam's card. For what I spent on groceries I will be returning.

2/3/26 12:15 p.m. We…read moreshop here almost once a week. If I could do 3.5 stars, I would. The store overall is always very well stocked. There are employees constantly making sure everything stays that way. Unfortunately, because of the mass quantity of stock, the quality is sometimes overlooked; mainly in the produce section. The produce can be hit or miss whether or not it's gone bad and just hasn't been pulled or is good with a few "bad apples". The samples are definitely a nice touch while shopping and the employees handling them tend to know about the products, thankfully. Some employees seem to do everything they can to avoid being asked a question, while others go out of their way to help you, so service can be hit or miss as well. The food court is great! Lol. The low prices for the food are awesome and the food tastes great, so win-win there! Overall, this is a clean store with quite a bit to choose from, I just wish the fresh produce was better kept up with as well as the employee interactions.

Mom and Dad were gracious enough to lend us one of their cars for a week to travel up to the Twin…read moreCities, down to Spirit Lake, and then back to Ames. Once "back in the barn", the least we could do was make sure that the tank was full and the car was washed. Swift Stop #2 was the first place that came up on Gayle's iphone after walking around the ISU Campus this afternoon. It's a Phillips 66 branded service station and like others in the Midwest, offers Premium at about 10 cents a gallon cheaper than Regular. That's because of the 10% ethanol content. And if you really want to go "whole hog" with this subsidy, E-85 is even cheaper for cars so equipped. We refueled quickly and the Deluxe (cheapest) car was did an admirable job cleaning off the dirt and most of the bugs. And even though it didn't entirely meet my Dad's high standards for exterior shine, he was very appreciative of our efforts.

This place is the worst. You should really avoid all of the Swift Stops in the area. When you swipe…read moreyour card to pay for your gas, and you need to choose which brand of gas you want, the prices disappear! The only people who need that information are people who want the cheapest gas. It appears to be very intentional. The only information you are left with are the words "Plus" "Premium" and "Regular." Guess which one is the cheapest? No, not Regular. I'm really shocked at how deceitful and sneaky this place is. And the people most susceptible to these tactics are older people. They should be investigated.