Maybe customer service!!!!!! Employees on there phones while…read moresupplys on the floor run out. Where is management? Younger generation needs to learn about customer service and what it means for the business. Like your job or just stay away. Management as well.

Good pastries, pizza and I'm sure whatever else they make. No cubed ice at this location though!…read more Clean. Friendly staff. Family friendly. Lot parking. Prices about average. Marcy'sDinerTantrumScale 5/5- NoScreamingKids.

This is no effing joke this Kum & Go kicks some serious gas station patootie. Not only is this…read moreestablishment quick and convenient, it has one of the most friendly staff members I have ever had the pleasure of becoming an awkward, I only see you when I buy alcohol or a casual pop but we talk and youve seen me at my worst, friends. Her name is Penny, Jenny, Maddie, and any other name she decides to slap on her tag every time she changes shifts. She rocks my socks. Another beautiful soul I have had the pleasure of encountering is the security man who works there on the weekends. No exaggeration he has actually seen me at my worst. This is a college town with nothing and I mean NOTHING else to do besides get shitfaced on the weekends so naturally, the people that work the late shifts see some unmentionable things. HOWEVER, the incident I am about to explain is mentionable because it shows just how awesome and helpful the staff is. Iowa State celebrates VIESHEA (RIP) in late May and we go hard in the mother fuckin paint. The Tuesday of VIESHEA we got a little aggressive (the $1 tacos and equally as cheap pitchers of beer at Es Tas really get ya goin) and things escalated quickly. A series of unfortunate events led me into one of the most personal encounters I have ever had with a floor. I layed down on the floor and the security man looked at me and said "maam you need to get up" I said "I know" and I got off the floor. It was one of the most touching encounters I have ever had. He changed my life. Penny witnessed this event. Kum & Go has seen some things and they just dont give a flying frick frack. Their gas is fine. Also the food is decent. Don't trust Will Lomax's review it actually is a whore house.

Summers Kum and the Go, and this uniquely named Iowa convenience store chain makes me smile every…read moretime I return for a visit. I come in for gasoline (premium is cheaper in Iowa due to the home grown ethanol content) or health snacks (if there is such a thing), but avoid the coffee or any sweet rolls. This Kum & Go is conveniently located in the heart of ISU's Campustown.

Most amazing service to get amazing foods and amaziiiiiing drinks like the best drinks I have ever…read moredrank I highly recommend

Great staff! Family friendly convenience store that also sells pizza and other fresh made items…read more The pizza slices that I've had here recently have as much or more cheese than the Casey's pizzas, so they are close to outdoing Casey's. Clean. Lot parking. They have a car wash! See pics. Marcy'sDinerTantrumScale 5/5-NoScreamingKids!

I had traveled across country and this location was my final destination to drop my truck off. The…read moreowner walked me to the gas station and allowed me to use his discount. He was incredibly kind in such a stressful situation. His customer service was incredible. I would highly recommend this location.

What makes this location great is that they are a step ahead of the rest of the competition in the…read moreAmes area. The reason for this is that they have the NFC readers embedded at the pump. This means that consumers can use Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, etc, without having to go inside the gas station. Although Casey's and Kim and Go have NFC at the registers inside their gas stations, none of them have it at the pump. Right there, that's the way how pumping gas should be done and it shows that at least this Phillips 66 location is committed to the future over not just pumping gas, but paying for items in general.

Gayle and I had another wonderful time in Iowa this summer. Unfortunately, all good things must…read morecome to and end. In between, was the Lake, several days of fresh sweet corn, long walks, wonderful art, good micro-brew, the Iowa State Fair, soft serve ice cream, and reconnecting with old friends. All this was made possible through the use of my Parent's Toyota Camry, of which Dad takes excellent care. Filling up the tank and having the car washed here at this Swift Stop was the least we could do to show our appreciation.

its broken, don't let this touchless wash drag hard parts across your new car with only 3,000…read moremiles. #handwashathome

Brought my car in with bird droppings on the hood trunk and windshields. Spent $10 on a wash. Left…read morethe wash with bird droppings on my hood, trunk and windshield. Awful!

Ed was very helpful and courteous to us after I slid my car into a ditch on a winding, slick road…read more He was very efficient and helped get my car unstuck quickly.

DO NOT EVER use this business! the DISPATCH sent the diver to wrong town when we spelled the town…read morename THREE TIMES! They where 2 and a half hours late! They quoted me one price then charged me higher because of the DISPATCHERS SCREW UP! They are very unprofessional in handling their mistake and I am very disappointed in how this was handled. DO NOT RECOMMEND! Don't waste your money!

2/3/26 12:15 p.m. We…read moreshop here almost once a week. If I could do 3.5 stars, I would. The store overall is always very well stocked. There are employees constantly making sure everything stays that way. Unfortunately, because of the mass quantity of stock, the quality is sometimes overlooked; mainly in the produce section. The produce can be hit or miss whether or not it's gone bad and just hasn't been pulled or is good with a few "bad apples". The samples are definitely a nice touch while shopping and the employees handling them tend to know about the products, thankfully. Some employees seem to do everything they can to avoid being asked a question, while others go out of their way to help you, so service can be hit or miss as well. The food court is great! Lol. The low prices for the food are awesome and the food tastes great, so win-win there! Overall, this is a clean store with quite a bit to choose from, I just wish the fresh produce was better kept up with as well as the employee interactions.

It is disappointing to see that Sam's Club is no longer the clear leader in fuel pricing within…read moreAmes. Historically, their competitive gas prices were one of the primary factors that made recommending a membership to friends and family an easy decision. This shift became more noticeable when they transitioned from offering U87 to U88, yet pricing comparisons are often still made against U87 rates elsewhere in town. As a result, the perceived savings are less compelling. In fact, the gas station near my home is currently offering fuel at nearly the same price without requiring a membership, which further diminishes the value proposition.

Mom and Dad were gracious enough to lend us one of their cars for a week to travel up to the Twin…read moreCities, down to Spirit Lake, and then back to Ames. Once "back in the barn", the least we could do was make sure that the tank was full and the car was washed. Swift Stop #2 was the first place that came up on Gayle's iphone after walking around the ISU Campus this afternoon. It's a Phillips 66 branded service station and like others in the Midwest, offers Premium at about 10 cents a gallon cheaper than Regular. That's because of the 10% ethanol content. And if you really want to go "whole hog" with this subsidy, E-85 is even cheaper for cars so equipped. We refueled quickly and the Deluxe (cheapest) car was did an admirable job cleaning off the dirt and most of the bugs. And even though it didn't entirely meet my Dad's high standards for exterior shine, he was very appreciative of our efforts.

This place is the worst. You should really avoid all of the Swift Stops in the area. When you swipe…read moreyour card to pay for your gas, and you need to choose which brand of gas you want, the prices disappear! The only people who need that information are people who want the cheapest gas. It appears to be very intentional. The only information you are left with are the words "Plus" "Premium" and "Regular." Guess which one is the cheapest? No, not Regular. I'm really shocked at how deceitful and sneaky this place is. And the people most susceptible to these tactics are older people. They should be investigated.