The service was OKAY. The servers need to be a bit more friendly, & open. The food was great, portion size is amazing. But tonight i noticed there was only one hostess doing her best taking care of the restaurant. From bringing out To-Go's, to taking people to their tables, & dealing with honorary people. Her & the food is why i give my 5 stars. There needs to be a floor manager overseeing what goes on & helping like a leader, not a boss. Other than that, food was great, hostess was great, pretty clean in there read more

Delicious food, nice service, kids free, discounts for adults and low price for each person! It deserves a much higher score.

45 min wait with 3/4 of the tables empty. Table had dry crusted cheese on it from a previous customer. Salad bar was as empty as the desert I just drove through getting here! Steak ordered Medium, came out well done, almost beef jerky. read more

After reading the reviews I wasn't sure how the experience would be but the food was AMAZING! Shout out to our server Natasha who was hustling all night and the culinary team who put the buffet together. We came on a Friday, had amazing prime rib, mashed potatoes, fresh Alfredo, salad bar, AND crab legs for $30 pp. I literally don't know WHERE you could find that. As I said we weren't sure what to expect and we were very pleasantly surprised. The only reason why I knocked off a star was because some of the service staff was slow. read more

Prime rib night is Saturday nights and you literally cannot beat it. 20 bucks all you can eat and 17.48 if you have a CDL. Not the largest selection of items but most things available are good. Waitresses are good and it's In a casino so ambience is fine. read more

Food was good, coffee was good. And that's what I was looking for. What stood out most was the waitress. I'd had a rough couple of days and was traveling west. I pulled in to get some food. Place was mostly empty. Ordered a grilled cheese and a cup of coffee. Sat there enjoying the food and able to just relax. I'd paid the bill and the waitress came back to offer more coffee. But she brought a to-go cup for me. May not seem like a big deal to others, but at that moment it really made a difference. She didn't have to do that, and heading back out on the road with a fresh cup of good coffee made my day. No idea what her name was, but that little bit of effort made this place stick out in my memory. That was two years ago and I felt the need to post this. You never know how some little kind act is going to make a huge difference to a stranger. Thank you waitress, whoever you are. read more

The ads show that Seafood Buffet is on Friday's, but when we went on 12/26/25, we were told it was a Prime Rib Buffet for $24.99 and $10 for Seafood Buffet. Plus, we had a party of 7 with infant, and had to wait 1:45 to 2:00 hours, as we were told that there was a party of 12 and 15 before us. We waited, and were told to sit on two separate table settings of 4 each. Hope someone gets the picture, because when I looked at the waiting list there were a good 30 people of 1-5 who went before us. The lesson were learned, do not believe the ads! Call or ask before registering, what the special is? Next, go as a party of 4 which is the setting available. You will get in sooner than later! And just to compare prices and food with Northern Edge which didn't provide a conflict with ads. Ute...$34 for prime rib and seafood Northern Edge....$24.99 for seafood Northern Edge...Best food and service Northern Edge...Seafood Buffet 3 options, bread, and drink the greatest! Ute...Food ok! Ad misleading! Northern Edge...wait 45 minutes... sitting arrangements were 4, 6, and larger. Lesson learned at Ute, sitting arrangements from 4,6, and larger. Ute burger and fries better than Northern Edge. Northern provided complimentary Fizz Soda Drinks, nice! Ute service ok, but Northern Edge was brilliant! read more

I went on a Thursday and had the native buffet. Super fun experience. I have never had mutton ribs before and didn't expect them to taste like my moms lamb chops only more tender. The fry bread was delicious and the corn was great. The prime rib was a little dry and not so great. But when I went to a native buffet I wasn't really planning on eating prime rib anyway. My friends ordered off the regular menu and I tried the chicken (super good too). I'll be back! read more

Kuchu's at Ute Casino you never disappoint when it comes to excellent food or service. We've eaten here before and the food was Amazing! We ordered green chili cheese fries those alone were 10 stars. Just the right amount of spicy green chili, evenly coated with cheese and the fries were cooked to perfection. Then we had a shrimp penne in a cream sauce topped with parmesan cheese that was really good nice and hot since it was kind of a cool night there in town followed by bruschetta now the bruschetta Is not your typical Italian style bruschetta but still very good. I was really impressed by our server Raymond he was funny, very polite and on top of what excellent customer service is all about so I hope to see him on our next trip up in September. I highly recommend staying the night at the casino or in there fabulous rv park if you're in town and recommend eating here at Kuchu's you won't be disappointed. read more

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We are on are way back to New Mexico from Idaho. Stayed the night in Moab but decided to drive the 2 hours out here to Ute Mountain casino to have breakfast. Glad we decided to stop here The fresh made omelets were very good better than The moab Diner. Sausage links were very good and juicy and cooked perfectly. Our server Collette was very nice and very knowledgeable. Great customer service. We are hoping to get back to try this seafood buffet and maybe also the prime rib buffet. read more

Kuchu's Restaurant - Freshly made omelets with onion tomato ham and cheese Sausage links potatoes and sausage Patty - Buffets Near Me - Towaoc, Colorado

Poor service. Long wait times. We were not informed of getting a "pager" prior to waiting. Other people before us were treated badly, and we were seated before them. Didn't make sense? This place is not as great as other dine in restaurants. read more

POOR SaD SERVICE. July 5th, 2024. 6:20pm. We had a terrible experience entering the restaurant. The male host was not clear about the chow hall process to paying customers waiting to be seated (lined against the wall without pagers in front of him and the supervisor). He kept telling customers there's a pager list 20 to 45 minutes long. Ok so we all wait. Then it became cumbersome watching others get seated before us. "They have pagers". Our first checkin with host about the wait- he stated "we were 4 pagers in line," then it was "5th in line," to "no pager- go to the back of the line!" The assumption I guess, was that customers automatically should know the Kuchu protocol when he said Pager List. Why did he take our names and write them down then? What list was that for? No one would have known what he meant by "pager list" if we didn't begin questioning the host about the wait list. We informed customers standing behind us in line for him and his female supervisor regarding the list issue. We all now understood that in order to be seated in Kuchu's, customers had to have a pager in hand, even if customers waited in line along the entrance wall directly in front of host. The host with the "pager list" didn't hand us a PAGER to begin with but took our names. We had approached him four times regarding the wait time and wait list, and it was not until after 20 min that he clarified procedures. Customers who were in line with us and ourselves now had pagers. Great, we were now on the pager list. And then it got even more bizarre, customers who were given a pager in line after us were now being seated before us, wow?! Joy for the smirking host. What a strange way to represent Ute Mountain Casino. Seating people and handing out pagers appeared to be the most exhilarating complicated task here for the host and the supervisor. Perhaps more staff training is needed. The food is shy of mediocre. Horrible tribal business enterprise representation. Skip this restaurant for a better one in Cortez or try the truck stop store for snacks instead. read more

Everything was bad, food, service and everything! Don't go here it's definitely not worth the cost!

Best crab legs buffet we have been too we got here at about 3:50 we were the last to get a table of 2 crab legs start at 4:00 line around the buffet we have learned to get here early or wait and gamble for Crab legs buffet $29.99 no discount for basin players card not busy not even 35 people in here they started the raised price last week some just ordered off menu I would have had I known the price more then doubled! I will not be putting my $20 in the machine it was used to pay for crab legs increased price waiters and waitresses all over doing nothing!!my plates removed right away my drink refilled right away crab leg bucket emptied promptly no waiting read more

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I returned to this restaurant this week for what I thought would be the seafood buffet. The price is $27.00 and some change for this buffet. When you get a seat you have to wait to get a number, then you have to wait for your number to come up. This took approximately 1 hour and we were seated. If you had to take a number plan on several hours before you get to the buffet. Once our number was called and we could see the buffet, there certainly was nothing on it worth $27.00 plus. No crab legs, no lobster, no steak. You have to pay $20.00 a pound to get the crab legs. My party bough t 3 pounds. There were several crab legs in each package that still had ice in them. I would not recommend this buffet. read more

I ordered the pot roast and it came in soup bowl and the waitress kept calling my meal a soup. It was no good at all my food was cold the dinner roll served with it was hard on bottom. None of the food seemed prepared in the restaurant as the dinner rolls were hard like it was microwaved. For the price you pay the food was horrible. I would not recommend this place save your money and go to IHOP least the food will be warm. read more

Excellent food, service and ambience. Closest to real life Indian or Punjabi I've found in southwestern Colorado

I visit the buffet almost every week for their crab legs. The buffet food quality and selection is very good. Unfortunately, the service is consistently poor. Slow to non-exisitent service is the norm at this restaurant. I was done with my first plate of food before my server brought out my drinks (water and a diet Pepsi). BTW, I'm a fairly slow eater but the service is perhaps the worst I've ever experienced in my adult life. After waiting 15 minutes for a cup of coffee, I asked to speak to a manager and share my concerns. There is only one server at this restaurant worth seeking and his name is Nielson. I wish that he can be promoted to head server trainer to teach his fellow servers what good customer service looks like. Please understand, I'm a fairly patient person. I didn't mind waiting almost 2 hours to be seated for the buffet but terribly slow service once seated is just plain unacceptable. read more

We had heard pro and con reviews about Kuchu's, so tried the lunch buffet...and wished we hadn't. Kuchu's interior reminds one of a school cafeteria with white walls, and someone resembling a "lunch lady" behind the buffet. The spare ribs were very fatty with little meat; the crust on the chicken pot pie was like paste; the macaroni in the dish resembling "hamburger helper" was so overcooked, it dissolved in the mouth. The vegetables were swimming in a cloudy water with an oily sheen on top. The soup was thin and tasted canned. The "hot" food was barely warm, and had the taste of prefrozen products that had been sitting in the freezer for months. The saving grace of this awful meal was the mashed potatoes which were creamy and buttery. If you don't mind having all you can eat mashed potatoes for $9.95, and nothing else, you'll do fine. Seriously, if you visit the casino, have fun; but if you want a good meal; go to one of the many restaurants in nearby Cortez, CO. read more

Kuchu's Restaurant - Kuchu lunch buffet - Buffets Near Me - Towaoc, Colorado

I brought my mom here for her birthday and was very very underwhelmed. The food was sub-par and the service we received was unforgivable. The staff was super impolite to our family. Jerald - our server hesitated to tell us about how the buffet operates. We made a mistake and we were charged for our mistake. We received zero warning and we were charged a lot more on our tab than we were expecting. Please do yourself a huge favor by avoiding this restaurant and casino all together. I don't write reviews often, but this experience we had should be known to all who attempt to enjoy themselves here. read more

Great buffet on Saturdays and Sundays, many varied options like prime rib / ham / etc, this restaurant needs free WiFi for paying guests though, that's my biggest critique here. They had hand carved prime rib the night we went which was really good albeit pretty rare. A few of my fellow diners mentioned they wouldnt eat prime rib that was so rare but I didn't mind it. Other than that, I come here often with my Mom and she loves it. You know it's a great buffet if you can score the non-gambler crowd on a consistent basis! read more

Stayed at the Casino tonight and sadly the restaurant sucked. I probably would have done better with the buffet but I was in the mood for a steak. I got the New York strip medium well with a loaded baked potato and vegetable medley with salad. Let me start with saying the place was crowded with locals and staff seemed to cater to them more than the gringos if you know what I mean. Not once in the 2 1/2 hours I was there did I get a refill or checked on. When my food finally showed up the steak was well done. It took 10 min to get the next one out. The vegetables were cold, the LOADED Backed potatoe was about the size of a new potatoe. There was more cheese than potatoe. Cheese was all that was on it but there was a side of sour cream and butter. For this Loaded Backed potato I was billed an additional $2.50. Horrible food, horrible service....wont be coming here again. read more

The crabs were great and service was amazing, prime-rib was good but to raw. The fried seafood was good, fried clams were overly fried. But every thing was good but the price 29.99 is to much. read more

we stayed at the casino resort on our epic road trip and decided to start off with some breakfast we each got the $1.99 breakfast which got us hash browns, toast and eggs. we got them scrambled, they were real eggs. the meal was wholesome and tasty and cheap! the service was excellent! ambience was clean loved it! read more

We ordered a to go meal over 30 minutes before they closed, yet it still wasn't complete 45 minutes later. It seemed as though they completely forgot to make it. When it finally arrived, we were missing a chicken breast that was added to a salad. The sandwich we ordered wasn't even cooked. Worst of all, what we did get was horrible. Never again read more

Do NOT eat at Kuchus restaurant at the Ute Mountain Casino. What a mess it was. First we waited over an hour AFTER we were seated before we even got to go to the buffet. Then the crab legs are no longer part of the buffet. To get the crab legs you now have to order them off the menu for an additional $20. Bringing our whole meal to $50 per person because we've already ordered the buffet thinking the crab legs are still part of it. Which had they told us that at the start we would have skipped the buffet and saved our time and money. Then when we got our crab legs they were still FROZEN!!!!! And they served the crab legs standing upright in a TIN CAN!! Then they refused to let us have dessert which went with the buffet. Then when my brother asked for a to go box for his frozen crab legs which were ordered off the MENU not the buffet they didn't want to give him a to go box. When we first got there at the casino they told us that my brother couldn't wear his gator mask (which he wears that type because it doesn't interfere with his hearing aids which he explained to them) so they made him change masks, but when we were leaving the restaurant there were people coming in wearing gator masks and nobody said anything to them. Then the lady manager wanted to argue with us when we complained about everything. We paid $200 for a mediocre buffet and frozen crab legs! read more

Four of us all like our meals. Prices were very reasonable. I had the meatloaf and thought it was excellent. One other had a ham sandwich and her complaint was it had "too much ham" LOL S.O. had a good taco salad. And the last of us had a philly sandwich which he liked a lot. The staff was a little rushed to get out, which was ok given how they seated us right at closing time. read more

The good: Good food, fair portions, and fair prices. The bad: Ridiculously long waits to get seated. We're talking 2+ hours of waiting in line to be seated. The service was polite, but poor, unattentive and inaccurate. All in all, i do recommend this restaurant, but mostly because it's the only restaurant in a 10 mile radius. read more

The service is very slow. We waited an hour for our food and it wasn't even busy. I never got the ice tea that I ordered. This place sucks

Great food on the Prime Rib Buffet, they also have deep fried shrimp and other meat dishes like ham, chicken or mutton depending on the Saturday you are there. Usually some type of fish entree' and a good assortment of side dishes. Sometimes the cooked vegetables get overcooked because a lot of locals here seem to skip taking veggies so they sit too long. The interior was updated a while back and looks nicer but it does still have the buffet/cafeteria feel. The outside is being updated right now. They do have a full menu too but for 10.99 for the buffet on Saturday nights it is just a great price. Great desserts too but they change from week to week! Smoke from the casino does waft into the dining room and if you get there during the rush time be prepared to wait. Their seating system is a little odd, they wait until a certain number of tables clear and then they seat those tables, so if you miss one sitting by a few people you have a long wait until the next sitting. I guess because they are mostly into the casino business they don't mind people waiting because they hope they will play some slots while waiting. Friday nights are the seafood buffet which features crab legs that are sliced open for easy eating as well as other seafood it is 19.99. Prime rib is offered on Friday nights too. Native buffet on Thursday is OK, but mutton is not favorite meat so I usually go Friday or Saturday if I'm wanting a buffet that week. Wednesday the have a spaghetti lunch or dinner for 6.99 that has a generous portion and Sundays they have a rotating special, right now it is a Salisbury steak dinner with squash, potatoes/gravy and a roll for 4.95 lunch or dinner. I have been here for breakfast and was impressed, if I just went by the food served I would think I was in a nice restaurant. I had the Huevos Rancheros and it was very good. My wife had the biscuits and gravy which really exceeded expectations. The biscuits were light, fluffy and of good size. The gravy was good and served on the side in a ramekin so you can add it as you eat and the last biscuit does not become a soggy glob by the end. The meat is also served on the side so you can add that as you want too. If you are going for fine dining in a soft, low light, quiet, romantic environment this is not the place. Going for a lot of good food at a great price? This is the best around Cortez. read more

Rudest players in the world. I've never met such disrespectful people in all of my life. And it's the players!! Not staff...staff is forced to be nice. You can tell you're not welcome. read more

This is a great place to Dine that is in the middle of nowhere, the restaurant is quiet and smoke free but the casino has a lot of people who are playing the games, but Thursday, Friday and Saturday evenings that is the only three days that they have the Buffet and it is usually great. read more

The food was awful. The wait for that awful food was ridiculously long. Heard two other nearby tables complain to the staff about their service. And the place reeked of smoke. If you like waiting a very long time for cold, undercooked food while inhaling the stench of cigarette smoke, then this place is for you. Otherwise, I would steer clear. read more

Before ordering my pot roast dinner, I asked the waitress if the rot roast was fresh. She guessed it was. Upon taking my order she asked what type of potatoes I wanted. That should of been a clue. But, I proceeded with my order. Eventually when my order arrived, the meat crumbled immediately as I started to eat it. I did'nt eat and informed one of the managers. All she did was take 10% of my meal ticket even though I did'nt eat it. Forget this place. read more

I should have gone to this place weekly because it's the only seafood buffet closed to Cortez, CO. However, the waiting time to get seated is out of the question and unacceptable. I went there once a month now because of that. The dinner time is 5pm til closed. I went as early as 5:30 pm. I was getting seated at 7:30 pm. Unbelievable....although they informed me that waiting time would be 1-1:30 mins....wow !! They need to change the system. So prepare for long waiting..bring a homework or something!! read more

We were on a drive and heard about how great the restaurant at the casino was and we had to go try it out. First of all, it's a casino and there is smoke, lots of smoke. I'm not a smoker and the smoke instantly irritated my throat, felt like I was getting a sore throat. We were seated promptly and the waiter seemed be attentive and very polite. The food wasn't as luxurious as I was hoping for, very similar to a roadside diner menu. Prices were fair and the portions were generous, I could not finish my club sandwich. The waiter made sure to keep my drink filled and I appreciated that effort. The dining area reminded me of concession lobby at a movie theater, it just had that vibe. I guess in all, I was disappointed in the whole experience. I've heard big things about that place and I had higher expectations. I don't think I'll eat there again, not because of the food or the serve but because of the smoke. I left with a sore throat and stinky clothes. read more

Smokey casino restaurant. My sons enjoyed the Indian Bread Taco and the chicken tenders. Service slow, appetizer came out with the food. Ordered 2 beef one cheese enchiladas and got all beef. Mediocre at best. Next time I'll make my own food in the camper and save $50. read more

unfortunately we visited the restaurant on their not so good days. they were short staff and the entire restaurant had to be closed in order for them to catch up on orders. this is not an exaggeration we have been waiting 2 HOURS for our family of four to be served. This review is based on the customer service, however the food is great. 4 stars for the food, but today wasn't it. read more

Food was great, but the whole place stinks of cigarette smoke, hour long lines to be seated, and once I left the building my clothes, face and hair smelled like an ashtray read more