Brenna was amazing she was nice,respectful and played dodge ball, she was fun and energetic very nice with the kids she should get a raise

Extremely frustrating cancellation and refund process We became members over the summer. When I asked how easy it would be to cancel, I was assured it was very easy. When the time came to cancel, I called and was suddenly told I had to download a form, fill it out, and email it back. Fine -- I did it. Then on the day of the billing cycle I was charged for September. I emailed and left a voicemail. Four hours later I got a reply saying my membership would continue through the end of September... with zero mention of a refund. I called again and was told only the manager could process a refund, and that she would call me back at 2. I specifically said I did not want to wait around all day for a callback. I was told that was the only way. No call ever came. I had to call back myself. The manager (Riley) then asked for my full card number over the phone to issue the refund. Extremely inconvenient. Later I checked and the refund was only half the membership amount. When I called again, she said she "wasn't sure of the amount so she just returned whatever she decided." We had been on the phone together -- she could have simply asked. I had to give my card details a second time and go through the whole process again for the remaining balance. I am blown away by how this business is run. On top of the cancellation nightmare, regular visits have shown ongoing issues with underage employees and the AC frequently not working. Would not recommend. read more

This place has really gone downhill. Brought my grandchild here early, when it's just the small kids, very crowded with larger kids, that were running into the little ones. Some of the mats had holes and tears in them. Will be checking out Slick City The 1st 2 photos are from KTR UPDATE Today we went to Slick City, oh my, what a change. First and foremost, it's clean! It's cheaper for the little ones, and they have their own area to play. We will be back!! read more

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This place has really gone downhill. Went there for a birthday today and two of the four AC units were completely out. It was SO HOT one of the moms at the party PASSED OUT. Don't worry, there were swamp coolers and fans everywhere because of how hot it was. Not only that - one of the play areas was completely torn up, spilled drinks on benches, food on the floor, and dirty trampolines. Whatever you do DO NOT have a party here if you're counting on the AC. read more

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We came here for my son's birthday with his best friend, and they had an absolute blast! They were running around, bouncing, jumping, climbing, and even playing on a skateboard. This place was definitely worth the price--under $30 per kid, plus $5 for non-slip socks. There's a great area for parents to sit and relax while the kids play, including lounge couches that were comfortable enough to actually enjoy watching them. My son played nonstop for two full hours. They also offer snacks and food. We ordered a family pizza for $19, and the kids got small ICEE drinks for under $4 each. A regular pepperoni pizza was only around $5-$6, which is a great deal compared to other kids' places. The facility was clean and had lots of different activities--not just trampolines--so the kids never got bored. It also wasn't overly packed for a Friday at 6 PM, which made the experience even better. Overall, a fun, affordable, and well-thought-out place for kids. We would definitely come back! read more

KTR - Scottsdale - The food court area - Kids Activities Near Me - Scottsdale, Arizona

Seriously, the stupid socks. This place is a scam and every other place that charges $6 for a pair of socks every time you come if you don't have their branded socks. I'm done with this crap. There was also a child that broke her adult tooth as we were checking in. Not one employee noticed. When I finally paid for the stupid socks all the employees except the person doing check in were walking out of a back area. Save your money. read more

No AC. Also I was sitting at one of the benches and the table felt so sticky, so wiped it with two of my own wipes. Absolutely disgusting. Really unfortunate they don't keep up with cleanliness, especially with so many kids and people coming and going. The 2 wipes I used barely made a dent in the crap on the table. This is an eating area, and I never see anyone wiping down the tables. I don't run around and play but yet I always feel like I have to take a shower after coming here. 2 stars because it keeps the kids moving and entertained. read more

KTR - Scottsdale - SO GROSS. - Kids Activities Near Me - Scottsdale, Arizona

We hosted our kiddos 6th bday at KTR this weekend and it was exactly what we needed! It was super easy to book online ($50 deposit to reserve your date) and then everything was covered from there! We paid for 20 kids, which came w a private room, pizzas, drinks and we opted to add on a fruit and veggie tray. We had a person who helped w everything, including serving food and cake!! Clean up was a breeze because it was also covered and the kids had a blast! It was surprisingly quiet compared to other times we have been but I think that just happened to be luck of the draw. We also ended up paying slightly less because only 16 kids came of the 20 I had estimated - so that's a nice surprise when you go to pay! Definitely recommend! read more

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Has really gone downhill. NO AC or not properly working in August. The smell is terrible as soon as you enter, it's unbearable. Mats are torn and debris everywhere, the ceilings are collapsing with fiberglass insulation hanging down over where kids play. We used to really like this place but will not be coming back. read more

My kid loves this place. We go to KTR an average of 2-3 times per quarter. When it's no to attend birthday party of one is his classmates, we go just for fun so he can ride his scooter, or just jump around on trampolines or play dodge ball. But...the men's room reeks of stale urine like no other place I have seen. It reminds me of an old movie Drive-In we used to go to in San Jose, CA. The stench is so pronounced I have to hold my breath. The place in general is pretty clean...although I have never seen anyone walk around with a rag and bucket of disinfectant...but it looks decent. We like that they have separate rooms for b-day parties. And their staff is accommodating. But the stench in the bathroom is insane. I'm sure it's an issue with plumbing...because if it's an issue with cleaning that would mean they haven't cleaned their bathroom in YEARS! Which is unlikely! But something must be done about the odor. A concerned client read more

KTR - Scottsdale - Playground. - Kids Activities Near Me - Scottsdale, Arizona

Brought my toddler here during the week. There's not much to do to be honest. There's hardly any trampolines and a lot more to do for older children. They have a "toddler" section, but it's more for babies or younger toddlers in my opinion. There's also a lot of empty space with random foam blocks, but not much else to do and half the place is taken up by a skate park. read more

Attended for a kids birthday - and it is a neat option for kids versus some of the other activities in the area. Love the "parkour" feel of activities. While the variety of things to do was OK, it was overshadowed by the following. - Really run down: the protection was falling off of many of the areas. It looked like a lot of "bandaid" fixes as opposed to just getting it done the right way. - Safety: a lot of sharp edges on the perimeters. While it looked safe, if you felt the poles near the main walkway for each activity - they were sharp and right head level for a kid when they got on some of those elevated platforms. - Cleanliness: needs improvement. We were there as it opened and I was surprised at how dirty the kids areas were. - Bathrooms: the men's bathroom near the party rooms was both nonfunctioning in many areas and also really disgusting. So bad that I had to have my wife take my kid to the women's bathroom. - Disorganized: extension cords running on the main areas to inflate the areas - but they couldn't come up with a better way to do this? - Temperature- it was a little warm, seemed like 85 in all areas. No A/C - especially in the elevated party rooms. My kids did have fun, but it felt like an inevitable safety hazard was going to get the best of someone. I likely wouldn't be back, even for a bday, unless the facility took steps to remedy the safety concerns and cleanliness. read more

They have NO AC. Absolutely no air flow. I would not recommend this place for any one of any age. Genuinely do not come here unless you want to sweat so bad you could wring yourself out. read more

Exceeded my expectations. I've been to all the kids play parks, trampoline parks, etc...KTR is a whole level above! Tons to do for everyone: Skate Scooter Trampoline Iron Man Dodge ball Slides Area for the little And the staff is friendly, helpful...and the place is well kept and clean. read more

Went here for a child's 11th birthday party. Boy, does it look FuN and cool! It is fun, and you do sign a waiver because there are please of opportunities for injury. This is mostly because the staff at the front desk and the snack bar out number the staff out in the play areas at least 10 to 1. I literally only saw 1 female employee out in the grand expanse that was this indoor playground. I do not understand this choice by ownership and/or management. Most parents were seated in the snack bar area lounging. They were mostly looking at their tablets, phones, etc. They were oblivious to anything their children were doing. I saw kids pushing one another in the play areas so hard they were actually pushed down onto the padded mats. Additionally two teenagers were throwing hard objects at one another from across the playground. I watched as one item hit the targeted teen in the cheek. NOT GOOD! Anyway, my kids would love to go back, but I don't think it is safe. As an aside, they sell shirts there that I feel are inappropriate for the young audience they serve. They had sacreligious sentiments in my opinion. I am not a religious person at all, but I still found them distasteful. read more

KTR - Scottsdale - Kids Activities Near Me - Scottsdale, Arizona

Really great for kids to burnt off energy. Ideally suited for very active/energetic kids ages 4 - 10. Lots of trampolines and other area where the kids can go crazy running around. Additionally, there is a snack bar area for parents to hang out in or to grab something to eat or drink for the kids. The only "con" is the staff seems really disengaged and not very friendly to their customers - the kids and their parents. read more

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Pros there's lots to do and my kids got all their energy out. Cons there's not enough seating for parents. It's so expensive for what it is. Having to buy their special socks was really annoying. You're telling me I had to buy those for my baby who can't even walk? read more

Had an incredible Time at Greyson's Birthday Party! Cate our host was incredible! She made our experience super special and awesome! Thank you KTR ! Thank You :) Cate read more

Took my son here for his birthday and he had an amazing time with his friends. We didn't do a birthday party there but they still had a great time I'm definitely gonna do the party option next year! My son said it's his favorite indoor park so far ! The ac was down at the time but hopefully they've fixed it since ! read more

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Just checking in to say that Steph was super kind and helpful today! She exemplified ideal characteristics of an employee, was attending to everyone and brought a wonderful energy to KTR! We will definitely come back because of her. Thank you Steph! read more

Ridiculous money hungry kids play place! Requiring their grip socks at FIVE BUCKS A PAIR!!! Front desk don't say anything and walked by employees verbal time with. Nothing being said about the other grip socks we have. Couldn't let it slide on Father's Day and staff had the audacity to say "oh happy Father's Day by the way" after informing us. read more

KTR - Scottsdale - Entry sign - Kids Activities Near Me - Scottsdale, Arizona

Trey and both of the tailors were amazing. They did amazing service and they were super nice and since I'm a kid, they let me sweep around for a free Diet Coke. read more

July 28 2024: AC not "fully fixed" June 30 2024: Air conditioner has been broken for a 1.5 weeks. It is about 80 degrees plus in there. Be ready to sweat! Bring lots of water. Overall, great place. Lots to do for kids of all ages. Great staff. Cons: equipment is always broken and it is always hot. Airbags or flooring always has tears/cuts and losing air. They need to add fans as it is always warm. read more

KTR - Scottsdale - Kids Activities Near Me - Scottsdale, Arizona

KTR Scottsdale is amazing for birthday parties! I had my son's birthday here in February and it was such a great experience that I'm now having my daughter's party here this Saturday! They make everything so easy and stress-free -- from setup to clean-up, it all runs so smoothly. The party rooms are super cute, and the staff is friendly, helpful, and on top of everything. After a not-so-great experience at SkyZone, I can't tell you how refreshing it was to have things actually go right at KTR. The kids play for hours and never want to leave -- it's the perfect spot for a fun, active party. Highly recommend for any parent looking for a no-stress, high-fun birthday spot! read more

KTR - Scottsdale - Kids Activities Near Me - Scottsdale, Arizona

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We went this week and I'm shocked to find the state of this place. Most, if not all of the equipment is torn or crumbling. The bouncy floor was essentially flat, frequently tripping because areas expected to be inflated are not causing you to hit the hard floor beneath. The plastic covering the slides are all pulling up. Would never recommend this place. We used to come frequently when it first opened and it was great. This is a huge disappointment, especially paying $100 for the visit, you would think they could maintain this place. read more

Indoor trampoline and skateboard park. The day we were there, the park wasn't super busy. There were some older kids doing flips on trampolines, while younger kids jumped together. Everyone seemed to be having a good time. Open spaces were still available. There are some jump areas reserved for younger kids. There are several skateboard and scooter racks for people to lock their wheels up. This is great for those who also want to jump, use the restroom, or grab a bite to eat. There is a counter service restaurant inside. Ample seating is available. Unlike many other trampoline parks, the skateboard park means the addition of a skate shop. The skate shop sells scooters and skateboards. It also sells parts to repair or upgrade one's gear. Party rooms are available upstairs. The rooms have views of the play areas. These rooms are reserved in advance. Call or stop by to learn more about party packages. read more

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Nice place for kids to exercise and ride scooters and skate boards. I'm still unsure what KTR stands for, but my kids had a blast here

Very expensive and you have to buy their grip socks even if you have some, have to say KTR on them (supposedly required by their insurance for which you also have to sign a waiver not holding them liable). Kids like it okay but there are better places unless you are a skateboarder. Try Uptown Jungle much better especially for the 12 and unders. read more

Great time for kids and parents supervising. Adults can participate in most of the fun at the same time if they choose.

Facility needs some help. A lot of the things like the dodgeball court is deflated and caused injury. In terms of price, the facility is reasonable. Make sure to have grippy socks read more

Terrible customer service. We waited 30 minutes to make a scooter purchase. Only one employee at the front and manager unavailable. Under staffed and huge mark-up on products. read more

I've hosted a couple of birthday parties at KTR for my boys, and overall, it's been a decent experience. The party rooms are pretty cool, and the lounge chairs and couches are definitely a nice touch. However, I'm giving it three stars because the cost -- especially on weekends -- feels pretty steep for just a two-hour jump session. You should budget around $550 to $650 for a party. Also, the food could really use some improvement since it's just basic heat-up options. It's an okay spot for parties, but for the price, I expected a bit more. read more

The and the food is amazing and the trampolines are bouncy it is soooooooooooopooooooooooooo cool

KTR... Oh how you've grown on me. I held off on taking my kids as long as I could, but once I "broke the seal" and allowed them one visit, they were addicted! Now 9 and 11, my kids literally ask every day if they can go to KTR. We go so often, I probably should look into the family membership for $279 a month... Compared to other trampoline gyms, this one is more spacious, seems clean enough, and offers activities in addition to trampolines like a foam pit dodgeball, skate park area, and more. The staff that work here are a bit hit or miss on attentiveness and friendliness, but there are definitely some gems in the mix. The cafe offers a variety of snacks, food, drinks, etc... and if you host an official birthday party, the facility brings in pizza as well. Note: if you would like to book a birthday party, you need to do so over a week out. This is not clear on their website and I did get burned by this. Also, early release days tend to be extremely crowded as do weekends. The wifi works well, so the nice thing is that working parents can get sh*t done while their kids get a workout! Thanks KTR for being a welcome and healthy outlet for our family! read more

Completely disgusting. Filthy. And they AC has been out for a year. Unacceptable. Everything needs to be repaired. Floors curling up. It's so gross. It needed an update 3 years ago. Completely disgusting and a hazard. read more

Wow, wow, wow! Can't believe I haven't been here sooner, but now I know where to bring my three year old when I need to tire him out! This place will be on our regular rotation this summer! A toddler pass is $10 per hour, per kid (5 and under), and they can safely run free throughout this indoor amusement park! They have foam pits, trampolines, slides, ladders, rock walls.... all. the. things. And for the older kiddos, they have a skate park. It's a great place for birthday parties, too! That is how we were introduced to KTR and now I'm hooked. :) We'll most likely have a party here someday, too! Have a toddler? Go on Thursday mornings and they'll have the place to themselves. See you again soon! Like, real soon. It's already getting too hot for the park! read more

Every summer the building is a swampy hot 80 degrees inside. They always claim a fan is broken, but two years running I think it's cheap owners who don't want to reinvest in the business. Every other indoor playground in the valley is ice cold! Event the Slick City right next to KTR is nice and cold. The other issue is the volume of equipment that is damaged, not working properly or installed poorly (like flooring that is buckled). The foam floors are falling apart. The women's restroom is gross, under serviced and operating with several burned out light bulbs so it very dimly lit. Staff there agrees that the temperature and overall condition of the Scottsdale location is really bad and agree it's likely cheap management/ownership. Go to Peoria instead or somewhere in the south end of the valley. KTR Scottsdale just keeps getting worse. It's not worth the money or the safety concerns. read more

Kids love it. Cafe is good; just wish they served coffee too. Excellent birthday party service and food, too.

Toddler time is so great!! It is a great deal too! So nice to have a spot my kiddo can ride his bike indoors during the hotter months

This place is insane. But in a good way! I went here for my sister's and sister's friend's birthday and it was awesome. The trampolines are huge and so much fun to jump on. I never got to play dodgeball there, but it was fun either way! read more