After submitting my inquiry on Yelp over the weekend, I was surprised to receive a response from…read morethe company within an hour. I called to set up my appointment, and the customer service rep was friendly and able to schedule me for a date and time that fit perfectly with my availability. They arrived promptly, quickly located my septic tank, and--even after mentioning that this was one of the most "challenging" clogs they'd seen in a while--they still had everything cleared within an hour. My septic system is now working like new! No more slow toilet flushes or gurgling noises from the pipes. I was quoted a reasonable price--nowhere near what it would have cost if my septic system had failed. I highly recommend Dump and Pump Septic!

We had an exceptional experience with Wayne & Tyson today! I've been a homeowner for several years,…read moreand have owned two homes with septic tanks without knowing anything about them or how they work, but I've been in my current home for 2+ years, and knowing I had neighbors with overflow/ backup issues, I figured it was time for a pump. Scheduling was extremely easy and even though I was calling right before a holiday weekend, they got me on the schedule immediately. Their pricing was also very reasonable AND they had a 25% off coupon for new customers. SOLD. Wayne and Tyson showed up earlier than expected, which was wonderful, and got straight to work. I do have an exposed "lid" and (knowing zero about septic) I believed that was where it would be pumped from, but to my dismay they informed me we will needed to locate and dig up the other lid. I'm a woman home alone, panicking thinking "how are we going to find this?" - well, fortunately, experts came with the package! Wayne located my actual lid within 30 seconds of just probing the ground, and Tyson had it dug up within minutes!! The actual pumping process was very quick, and they replaced the lid and filled the hole back in, good as new. These guys are prompt, efficient, professional, and genuinely seemed to care about the service they were providing. I am still no septic expert, but now I know one!

My project was a bit tricky and more than several have come to try to connect a new bathroom…read morevanity's plumbing to the wall. This process of selection lasted 4 months! I wish I had found KW Boykin first! They ruled out my best solution for an even better one! The consultation appt. expanded to the repair and in just one day, my project was finished! I can't praise them enough on communication w/courtesy, professionalism , price point, problem solving and knowledge. They did charge a fee, that I was not aware of unfortunately, so I'm glad they were able to preform the work.

Woke up to find we had no running hot water. Despite it being a weekend, Keith got back to me…read morewithin minutes and took quite some time to carefully walk me through troubleshooting, ultimately rebooting our tankless system, and everything has been working since. Several other plumbers didn't even bother to return our calls or check-in, even days later, despite the emergency nature. Will be using Keith for our plumbing needs going forward.

They were very responsive and super courteous and informative. They explained the problem very…read morewell and answered all of the questions. Michael and Chase were phenomenal. We recommend this company all the way around!

Jeff and Adam were efficient and explained everything they were doing. They located and replaced a…read moredrainage line clogged by roots, resealed the manifold and verified the system was operating as intended. They were honest and knowledgeable. Would recommend to anyone with septic issues.

Tramaine's communication, timeliness, and work exceeded my expectations. I look forward to working…read morewith him in the future. Thank you, Zach

Very seamless fix! Good communication, showed up on time, fixed the issue quickly and was fair on…read morepricing. I will definitely use again!